At a Glance
- Tasks: Coordinate hiring events and support candidates through the application process.
- Company: Join Amazon, the world's most customer-centric company, dedicated to innovation and service.
- Benefits: Enjoy flexible hours, competitive pay, and a fun, dynamic work environment.
- Why this job: Be the face of Amazon, making a real impact on candidates' experiences in a fast-paced culture.
- Qualifications: High school diploma and 6+ months in a customer-focused role required; strong communication skills essential.
- Other info: Seasonal role with potential for overtime; local travel up to 75% may be needed.
Job ID: 3049089 | Amazon.com Services LLC
Our mission is to be Earth\’s most customer-centric company. This is what unites Amazonians across teams and geographies as we are all striving to delight our customers and make their lives easier, one innovative product, service, and idea at a time.
Workforce Staffing
The Workforce Staffing team is a skilled, customer obsessed, support team that owns hiring across multiple locations for entry-level warehouse and fulfillment associate roles. We are looking for exceptionally talented, bright and driven people to help build the future Amazon talent pipeline.
This is a Seasonal role averaging 30-39 hours per week with an estimated start date of ASAP (pending completion of Self Conducted Video Interview and Clearance of Pre-Hire Checks) and an estimated end date of November 15, 2025. These dates are subject to change based on business needs.
As a Seasonal reduced time, non-exempt Staffing Administrator, you will coordinate and execute activities to support the high volume hiring and staffing efforts for a defined geographic area. In this fast-paced culture, Staffing Administrators serve as the first face of Amazon to candidates and are essential to creating a positive hiring experience and preparing our associates for a successful Day 1. Staffing Administrators must demonstrate customer obsession by pivoting quickly between tasks, ensuring our candidates move through the new hire process smoothly and efficiently. Seasonal reduced time Staffing Administrators will work up to 39 hours per week with a flexible schedule that may include nights and weekends based on business needs.
Successful candidates will be approachable, action-oriented, flexible problem solvers with great verbal and written communication skills and have exceptional attention to detail. Our team’s schedules vary and require travel to multiple sites according to business needs. We roll up our sleeves, work hard, have fun and make history!
Key job responsibilities
• Set up, execute, and break down hiring events based on labor projections.
• Help candidates progress through the hiring process including application completion, reviewing work authorization documentation, taking badge photos, administering drug screening and other duties as assigned.
• Consult with applicants to determine the best match for their desired position and available opportunities.
• Utilize the Applicant Tracking System to move can candidates through the application process as well as other various technologies.
• Complete post-event audits and resolve errors.
• Meet critical deadlines for initiating background screening, completing drug test process and 100% compliance for work authorization documentation.
• Flawless execution of high-volume transactions in alignment with standard operating procedures.
• Assist Coordinators to conduct routine audits and analyzing metrics.
• Participates in candidate generation activities by attending offsite events such as community fairs, hiring events and job fairs.
• Resolve candidate escalations including identifying and removing barriers.
• May work on projects as assigned by the lead or manager.
• Maintain 100% confidentially with candidate’s personal information and sensitive topics.
• Must be able to travel as needed to conduct events in various locations within your designated assigned geographical area. Local travel up to 75% required.
• Maintain supplies and transport materials to/from hiring and community events.
• Staffing Administrators are required to work a flexible schedule according to business needs. Shifts will vary and include overtime, evenings and weekends at multiple sites. This role is seasonal and flex-time, working up to 39 hours per week.
BASIC QUALIFICATIONS
– High school or equivalent diploma
– 6+ months experience in a fast paced, customer-oriented environment, such as operations, administrative support, customer service, retail, hospitality, staffing, recruiting, human resources or another related field.
– Proficient with Microsoft Office and the ability to learn multiple other platforms.
PREFERRED QUALIFICATIONS
– Experience working with Windows, Word, Excel, MyTime (Kronos) and PowerPoint
– Experience in administrative tasks such as data entry, managing data driven report processes or processes
– Associate’s degree or equivalent work experience.
– 1+ years of experience in a fast paced, customer-oriented environment, such as operations, administrative support, customer service, retail, hospitality, staffing, recruiting, human resources or another related field.
– Intermediate Microsoft Word and Excel skills with the ability to create pivot tables, v-lookup and mail merge a plus.
– Experience with auditing written reports and analyzing data.
– Experience with Applicant Tracking Systems or other tracking and reporting systems.
– Problem solver, able to troubleshoot issues and drive them to completion.
– Excellent verbal and written communication.
– Excellent customer service skills with an emphasis on tact and confidentiality.
– Willingness to present to large groups.
– Organizational skills with attention to detail, ability to prioritize and work in an environment with competing demands.
– Roll-up-your-sleeves attitude with a sense of urgency, and a friendly, diplomatic demeanor.
– Bi-lingual skills are a plus.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $15/hr in our lowest geographic market up to $35.58/hr in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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Seasonal Staffing Admin (30-39 hours) employer: Amazon
Contact Detail:
Amazon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Staffing Admin (30-39 hours)
✨Tip Number 1
Familiarise yourself with Amazon's customer-centric culture. Understanding their mission and values will help you align your responses during interviews, showcasing how you can contribute to their goal of delighting customers.
✨Tip Number 2
Highlight your experience in fast-paced environments. Since this role requires quick thinking and adaptability, be ready to share specific examples from your past jobs that demonstrate your ability to thrive under pressure.
✨Tip Number 3
Prepare for potential situational questions. Think about scenarios where you've had to solve problems or manage multiple tasks simultaneously, as these are key skills for a Staffing Administrator at Amazon.
✨Tip Number 4
Network with current or former Amazon employees if possible. They can provide insights into the company culture and the specifics of the Staffing Administrator role, which can give you an edge in your application process.
We think you need these skills to ace Seasonal Staffing Admin (30-39 hours)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service, administrative support, or staffing roles. Use keywords from the job description to demonstrate that you meet the qualifications.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and explains how your skills align with Amazon's mission of being customer-centric. Mention specific experiences that demonstrate your problem-solving abilities and attention to detail.
Prepare for the Video Interview: Since this role requires a Self Conducted Video Interview, practice common interview questions related to customer service and administrative tasks. Ensure you present yourself professionally and convey your passion for the position.
Follow Up: After submitting your application, consider sending a polite follow-up email to express your continued interest in the role. This can help keep your application top of mind for the hiring team.
How to prepare for a job interview at Amazon
✨Show Your Customer Obsession
Since Amazon prides itself on being customer-centric, make sure to highlight your experiences where you went above and beyond for customers. Share specific examples that demonstrate your commitment to providing excellent service.
✨Demonstrate Flexibility and Problem-Solving Skills
The role requires quick thinking and adaptability. Prepare to discuss situations where you had to pivot quickly or solve unexpected problems. This will show that you can thrive in a fast-paced environment.
✨Familiarise Yourself with Relevant Technologies
Brush up on your skills with Microsoft Office and any Applicant Tracking Systems you may have used. Being able to discuss your proficiency with these tools will give you an edge, as they are crucial for the role.
✨Prepare for Group Presentations
As the role may involve presenting to large groups, practice speaking clearly and confidently. Think of a time when you successfully communicated information to a group and be ready to share that experience.