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- Tasks: Support digital system rollout and empower teams with tech training.
- Company: Avante Care & Support enhances care through innovative technology.
- Benefits: Enjoy flexible working, competitive pay, and exclusive discounts.
- Why this job: Join us to shape the future of digital care and make a real impact.
- Qualifications: Excellent communication skills and experience in health or social care required.
- Other info: Hybrid role with travel to care homes; DBS check needed.
The predicted salary is between 24000 - 42000 £ per year.
Digital Adoption and Training Officer – Hybrid Role
Digital Adoption & Training Officer
Are you passionate about helping others embrace technology and improve care through innovation?
Avante Care & Support is looking for a dynamic Digital Adoption & Training Officer to support the successful rollout and adoption of digital systems across our care homes and services.
In this role, you’ll be a key player in driving digital transformation, empowering frontline teams to feel confident with technology, and ensuring our systems enhance the quality of care we provide.
What You’ll Do:
- Support the implementation, rollout, and evaluation of digital care systems and tools.
- Be a go-to expert on platforms like Nourish, Camascope, and PainChek.
- Collect and escalate feedback to ensure systems work for the people using them.
- Design and deliver engaging, tailored training—both in-person and online.
- Create easy-to-understand guides and resources for staff at all levels.
- Identify training needs and respond with practical, learner-friendly solutions.
- Clearly explain system changes and digital updates in a way that resonates with diverse teams.
- Ensure staff feel supported and informed through every step of the digital journey.
- Use feedback and data to identify areas for improvement and digital innovation.
- Continuously review and refine training and communication methods.
- Stay up to date with sector-leading tools and best practices in care technology.
Collaborate and Inspire
- Work closely withthe Project Delivery Manager, care home managers, and IT teams.
- Encourage a positive digital culture rooted in support, learning, and confidence.
- Build strong working relationships with tech providers and internal stakeholders.
What You’ll Bring:
- Excellent communication skills—both written and verbal.
- Quick learner with the ability to explain tech to others.
- Organised, proactive, and confident working independently.
- A supportive, patient, and people-focused approach.
- Willingness to travel regularly to care homes (reliable transport essential).
- Experience working in a health or social care environment.
- Previous experience delivering training or onboarding staff.
- Skilled at writing clear, user-friendly documentation.
- Familiarity with systems like Nourish, Camascope, or PainChek.
- Experience improving workflows or documenting operational processes.
Why Join Avante?
At Avante Care & Support, we believe in the power of compassionate care—and that technology, when used well, can help us deliver it even better. As part of our team, you\’ll help shape the future of digital care and improve the lives of those we support every day.
Why Join Us?
Competitive pay FREE DBS check & uniform Flexible working patterns Pension contributions Exclusive staff discounts at 800+ retailers Training & career progression opportunities 24/7 access to GP & counselling Employee recognition awards
Ready to make a difference?
Apply now via our careers portal.
All roles are subject to Enhanced DBS checks. Avante is proud to be an Equal Opportunities Employer.
Due to high application volumes, we are only able to contact shortlisted candidates.
Thank you for considering a role with Avante Care & Support—together, we’re making care better.
Digital Adoption and Training Officer – Hybrid Role
- Salary £30,000+ depending upon experience
- Frequency Annual
- Job Reference avantecare/TP/108/456
- Contract Type Full Time
- Closing Date 30 August, 2025
- Job Category IT/Software Development
- Service/ Department Quality
- Location Head Office, Faversham, Kent , United Kingdom
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Digital Adoption and Training Officer - Hybrid Role employer: Avante Care & Support Ltd.
Contact Detail:
Avante Care & Support Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Adoption and Training Officer - Hybrid Role
✨Tip Number 1
Familiarise yourself with the specific digital tools mentioned in the job description, like Nourish, Camascope, and PainChek. Understanding these platforms will not only help you during the interview but also demonstrate your proactive approach to learning.
✨Tip Number 2
Network with professionals in the health and social care sector who have experience with digital adoption. Engaging in conversations about their challenges and successes can provide valuable insights that you can share during your application process.
✨Tip Number 3
Prepare to discuss your training delivery methods in detail. Think of examples where you've successfully trained others on new systems or processes, as this will highlight your relevant experience and ability to communicate effectively.
✨Tip Number 4
Showcase your understanding of the importance of a positive digital culture. Be ready to explain how you would encourage staff engagement and confidence in using new technologies, which is crucial for the role.
We think you need these skills to ace Digital Adoption and Training Officer - Hybrid Role
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and skills required for the Digital Adoption and Training Officer position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in training, digital systems, and communication. Use bullet points for clarity and focus on achievements that demonstrate your ability to support digital transformation.
Write a Tailored Cover Letter: In your cover letter, express your passion for technology and care. Provide specific examples of how you've successfully implemented training or supported digital adoption in previous roles. Make sure to convey your understanding of the company's mission and values.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Avante Care & Support Ltd.
✨Show Your Passion for Technology
Make sure to express your enthusiasm for helping others embrace technology. Share examples of how you've previously supported digital adoption or training, and highlight your understanding of the impact technology can have on care.
✨Demonstrate Your Communication Skills
Since excellent communication is key for this role, prepare to showcase your ability to explain complex tech concepts in simple terms. You might want to practice explaining a digital tool or system as if you were training someone with no prior experience.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations, such as addressing staff concerns about new technology. Think of examples from your past experiences where you successfully navigated similar challenges.
✨Familiarise Yourself with Relevant Tools
Research the digital systems mentioned in the job description, like Nourish, Camascope, and PainChek. Being knowledgeable about these platforms will not only impress your interviewers but also show your commitment to the role.
