Healthcare Risk Manager

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Requires Healthcare Risk Management Certification / Qualifications

Position Summary:

The Safety & Risk Manager will lead the development, implementation, and oversight of comprehensive risk management, quality assurance, and compliance initiatives. This position will proactively identify and mitigate potential risks, ensure regulatory compliance, foster resident safety, and enhance operational performance through strategic collaboration and effective leadership.

Required Experience for Safety & Risk Manager:

• Education: Bachelor’s degree in Healthcare Administration, Risk Management, Nursing, or a related field. Master\’s degree preferred.
• Experience: Minimum of 3-5 years of experience in risk management, compliance, or quality assurance leadership roles, specifically within assisted living, memory care, or independent living environments.
• Licensure/Certification: Certification in Healthcare Risk Management (CPHRM) or equivalent preferred.
• Regulatory Knowledge: Comprehensive understanding of state-specific regulatory requirements governing assisted living, memory care, and independent living communities.
• Leadership Skills: Proven capability to lead cross-functional teams, manage complex projects, and drive cultural change toward a proactive, safety-first mindset.

Accountabilities for Safety & Risk Manager:

• Develop and oversee risk management programs and quality assurance initiatives tailored specifically to assisted living, memory care, and independent living environments.
• Conduct regular risk assessments, investigations, and audits to identify and address compliance gaps and operational risks.
• Collaborate closely with community leadership to proactively address and mitigate risk issues identified through resident feedback, incident reports, and compliance audits.
• Lead operational meetings with community leaders to discuss immediate safety and quality concerns and proactively address anticipated issues.
• Facilitate continuous improvement activities integrating data from resident satisfaction surveys, grievance outcomes, incident reports, and regulatory audits.
• Coordinate with insurance brokers and legal counsel to effectively manage litigation risks and regulatory compliance issues.
• Oversee annual risk assessments and ensure the ongoing refinement of policies and practices in alignment with regulatory standards and company objectives.
• Ensure accurate documentation practices and the secure management of electronic records across all communities.

Quality Assurance & Compliance Management:

• Develop, implement, and monitor comprehensive quality and compliance programs to ensure regulatory adherence and high standards of resident care.
• Establish and enforce internal policies, standards, and practices reflecting the latest regulatory requirements and best practices.
• Ensure communities are well-prepared for regulatory inspections, surveys, and audits.
• Manage incident reporting, analysis, and resolution processes.
• Conduct root cause analyses and implement corrective actions to prevent recurrence of incidents and compliance issues.

Staff Training & Development:

• Create and deliver comprehensive training programs related to risk management, regulatory compliance, resident safety, and quality improvement.
• Collaborate with Human Resources and Learning & Development teams to ensure effective training and ongoing education of staff.

Skills for Success:

• Building solid cross-functional relationships aligned with the organization\’s 1440 Care Standards.
• Making timely and effective decisions.
• Managing multiple complex projects simultaneously with a strong sense of urgency.
• Demonstrating proficiency in analyzing data to implement effective solutions.
• Exceptional communication skills, capable of engaging stakeholders at all levels.
• Effectively resolving compliance issues and quality concerns.
• Flexibility, approachability, and resilience in addressing difficult situations.

General Working Conditions: This position involves frequent standing, sitting, and walking. The employee will regularly communicate effectively, handle keyboards, telephones, and documentation. Occasional lifting of up to 25 pounds may be required. Occasional travel to community locations is expected. The work environment involves moderate noise levels and requires positive interaction with colleagues and residents.

Equal Opportunity Employer

Common Sail Investment Group is committed to fostering a culture of excellence, safety, and continuous improvement in all areas of resident care.

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