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- Tasks: As a Clinical Account Manager, you'll support hearing implant centres and drive product adoption.
- Company: Cochlear is a leading medical device company transforming lives through innovative hearing solutions.
- Benefits: Enjoy flexible working arrangements, professional development opportunities, and a supportive work environment.
- Why this job: Make a real difference in people's lives while growing your career in a dynamic team.
- Qualifications: You need a strong audiological background and experience with hearing implants.
- Other info: This is a field-based role covering the North of England, Scotland, and Northern Ireland.
The predicted salary is between 36000 - 60000 £ per year.
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Join to apply for the Clinical Account Manager role at Cochlear
Change people\’s lives and love what you do! Cochlear develops world-leading medical devices that help people hear and be heard. As a top 100 medical device company and market-leader in implantable hearing devices, more people choose a Cochlear-branded cochlear or acoustic implant system than any other. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to people\’s lives.
Location: Field-based role, covering the North of England, Scotland and Northern Ireland
About the Role
As a Clinical Account Manager, you will be the clinical face of Cochlear within your territory-delivering expert support, training, and guidance to hearing implant centres. You\’ll work closely with surgical and sales teams to grow our customer base, support product rollouts, and ensure the highest standards of clinical care and product usage.
Key Responsibilities:
Business Development
- Expand and manage a portfolio of hearing implant centres
- Drive adoption of Baha, Osia, and Cochlear Implant (CI) technologies
- Implement strategic plans using Miller Heiman methodology and CRM tools
- Conduct quarterly business reviews and collaborate with Surgical Account Managers
Clinical & Product Support
- Deliver expert audiological support across the full Cochlear product portfolio
- Provide training and troubleshooting support both remotely and in person
- Support clinical trials, software installations, and product upgrades
- Lead workshops and contribute to UK/Ireland audiological and surgical training courses.
- Develop clinic plans and growth strategies for key accounts
- Build strong relationships with healthcare professionals and stakeholders
- Support professional development programs and KOL pipeline development
- Collaborate with NHS trusts, boards, and procurement teams to ensure seamless service delivery
- Engage in regional sales meetings and strategic planning
- Foster cross-functional teamwork aligned with global strategies and HEAR behaviours
- Contribute to continuous improvement initiatives and internal training
About You. As we grow our operations, we are looking for people who share our passion for delivering quality hearing solutions to our customers. To add value to Cochlear in this role, you\’ll be able to demonstrate the following skills and experience:
Required Skills and Experience
- Extensive practical experience with hearing implants (CI and BCHI)
- Strong Audiological background with post-qualification experience
- Proven ability to deliver clinical training and presentations
- Track record of successful sales and account management
- Excellent interpersonal, time management, and communication skills
- Strong influencing and negotiation skills, couple with a solution orientated mindset
- Ability to leverage data in driving strong commercial decisions
- Strong Communication Skills, clear, confident, and persuasive communication across clinical and business settings
- Proficiency in Microsoft Office and fluent English
Cochlear\’s mission is to help people hear and be heard. As the global leader in implantable hearing solutions, Cochlear is dedicated to helping people with moderate to profound hearing loss experience a life full of hearing. We aim to give people the best lifelong hearing experience and access to innovative future technologies. We collaborate with the industry\’s best clinical, research and support networks. That\’s why more people choose Cochlear than any other hearing implant company. Learn and grow with us as we tackle the most complex challenges in helping more people to hear and experience life\’s opportunities.
If you feel that you have the skills and experience to be successful in this role and take on new challenges to build your career with Cochlear, please start your application by clicking the apply button below.
How we recognise your contribution
We want Cochlear to be a place where our people truly enjoy coming to work. Through our internal programs and employee benefits, we aim to create an environment where our people will feel value and supported. Whether your focus is on continuous learning, professional development or simply finding an environment which enables you to thrive whilst balancing family or personal life commitments, then we have several programs in place to support you.
For more information about Life at Cochlear, visit www.cochlearcareers.com
At Cochlear we value and welcome the unique contributions, perspectives, experiences, and backgrounds of our employees and aim to build a culture that celebrates and leverages these differences, creating a sense of belonging and enabling our people to realise their full potential. We offer flexible working arrangements, and we understand flexibility is not the same for everyone. We\’re open to a conversation about what flexibility means for you.
Change people\’s lives and love what you do! Cochlear develops world-leading medical devices that help people hear and be heard. As a top 100 medical device company and market-leader in implantable hearing devices, more people choose a Cochlear-branded cochlear or acoustic implant system than any other. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to people\’s lives.
Location: Field-based role, covering the North of England, Scotland and Northern Ireland
About the Role
As a Clinical Account Manager, you will be the clinical face of Cochlear within your territory-delivering expert support, training, and guidance to hearing implant centres. You\’ll work closely with surgical and sales teams to grow our customer base, support product rollouts, and ensure the highest standards of clinical care and product usage.
Key Responsibilities:
Business Development
- Expand and manage a portfolio of hearing implant centres
- Drive adoption of Baha, Osia, and Cochlear Implant (CI) technologies
- Implement strategic plans using Miller Heiman methodology and CRM tools
- Conduct quarterly business reviews and collaborate with Surgical Account Managers
Clinical & Product Support
- Deliver expert audiological support across the full Cochlear product portfolio
- Provide training and troubleshooting support both remotely and in person
- Support clinical trials, software installations, and product upgrades
- Lead workshops and contribute to UK/Ireland audiological and surgical training courses.
Customer & Market Strategy
- Develop clinic plans and growth strategies for key accounts
- Build strong relationships with healthcare professionals and stakeholders
- Support professional development programs and KOL pipeline development
- Collaborate with NHS trusts, boards, and procurement teams to ensure seamless service delivery
Team Collaboration
- Engage in regional sales meetings and strategic planning
- Foster cross-functional teamwork aligned with global strategies and HEAR behaviours
- Contribute to continuous improvement initiatives and internal training
About You. As we grow our operations, we are looking for people who share our passion for delivering quality hearing solutions to our customers. To add value to Cochlear in this role, you\’ll be able to demonstrate the following skills and experience:
Required Skills and Experience
- Extensive practical experience with hearing implants (CI and BCHI)
- Strong Audiological background with post-qualification experience
- Proven ability to deliver clinical training and presentations
- Track record of successful sales and account management
- Excellent interpersonal, time management, and communication skills
- Strong influencing and negotiation skills, couple with a solution orientated mindset
- Ability to leverage data in driving strong commercial decisions
- Strong Communication Skills, clear, confident, and persuasive communication across clinical and business settings
- Proficiency in Microsoft Office and fluent English
Cochlear\’s mission is to help people hear and be heard. As the global leader in implantable hearing solutions, Cochlear is dedicated to helping people with moderate to profound hearing loss experience a life full of hearing. We aim to give people the best lifelong hearing experience and access to innovative future technologies. We collaborate with the industry\’s best clinical, research and support networks. That\’s why more people choose Cochlear than any other hearing implant company. Learn and grow with us as we tackle the most complex challenges in helping more people to hear and experience life\’s opportunities.
If you feel that you have the skills and experience to be successful in this role and take on new challenges to build your career with Cochlear, please start your application by clicking the apply button below.
#CochlearCareers
How we recognise your contribution
We want Cochlear to be a place where our people truly enjoy coming to work. Through our internal programs and employee benefits, we aim to create an environment where our people will feel value and supported. Whether your focus is on continuous learning, professional development or simply finding an environment which enables you to thrive whilst balancing family or personal life commitments, then we have several programs in place to support you.
For more information about Life at Cochlear, visit www.cochlearcareers.com
At Cochlear we value and welcome the unique contributions, perspectives, experiences, and backgrounds of our employees and aim to build a culture that celebrates and leverages these differences, creating a sense of belonging and enabling our people to realise their full potential. We offer flexible working arrangements, and we understand flexibility is not the same for everyone. We\’re open to a conversation about what flexibility means for you.
Desired Skills and Experience
Audiology
Sales
Business Development
Clinical Support
Clinical Training
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Business Development and Sales
-
Industries
Computer Hardware Manufacturing, Medical Equipment Manufacturing, and Pharmaceutical Manufacturing
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Clinical Account Manager employer: Cochlear
Contact Detail:
Cochlear Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinical Account Manager
✨Tip Number 1
Familiarise yourself with Cochlear's product portfolio, especially the Baha, Osia, and Cochlear Implant technologies. Understanding these products inside out will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the audiology and medical device sectors. Attend relevant conferences or workshops to meet potential colleagues and learn more about the industry, which can give you an edge during the application process.
✨Tip Number 3
Prepare to discuss your experience in clinical training and account management. Be ready to share specific examples of how you've successfully supported healthcare professionals and driven product adoption in previous roles.
✨Tip Number 4
Research Cochlear's mission and values thoroughly. Being able to articulate how your personal values align with their commitment to improving lives through hearing solutions will make a strong impression during your discussions.
We think you need these skills to ace Clinical Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your extensive practical experience with hearing implants and your strong audiological background. Use specific examples to demonstrate your ability to deliver clinical training and presentations.
Craft a Compelling Cover Letter: In your cover letter, express your passion for helping people hear and be heard. Mention how your skills align with Cochlear's mission and the specific responsibilities of the Clinical Account Manager role.
Showcase Relevant Skills: Emphasise your interpersonal, time management, and communication skills in your application. Provide examples of how you've successfully influenced and negotiated in previous roles.
Highlight Continuous Learning: Cochlear values professional development, so mention any relevant training or certifications you have completed. This shows your commitment to continuous improvement and aligns with their company culture.
How to prepare for a job interview at Cochlear
✨Show Your Passion for Audiology
Cochlear is all about making a difference in people's lives through hearing solutions. Make sure to express your passion for audiology and how it drives you to excel in this role. Share personal stories or experiences that highlight your commitment to improving patients' lives.
✨Demonstrate Your Clinical Expertise
As a Clinical Account Manager, you'll need to showcase your extensive knowledge of hearing implants. Be prepared to discuss your practical experience and how you've successfully delivered clinical training and support in the past. Use specific examples to illustrate your expertise.
✨Highlight Your Relationship-Building Skills
Building strong relationships with healthcare professionals is key in this role. During the interview, share examples of how you've successfully developed partnerships in previous positions. Emphasise your interpersonal skills and ability to collaborate effectively with diverse teams.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving and decision-making abilities. Think about challenges you've faced in previous roles and how you overcame them. This will demonstrate your solution-oriented mindset and ability to leverage data for commercial decisions.
