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- Tasks: As a Key Holder, you'll drive sales and deliver top-notch customer service.
- Company: Crew Clothing Company celebrates timeless British style with a focus on community and creativity.
- Benefits: Enjoy a uniform contribution, future-focused pension plan, and a rewarding referral programme.
- Why this job: Join a supportive culture that values your growth and celebrates achievements in a stylish environment.
- Qualifications: Customer service skills and retail experience are essential; luxury fashion experience is a plus.
- Other info: Part-time role with 12 hours per week, perfect for students seeking flexible work.
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Key Holder – Part Time
12 hours per week with keyholder responsibilities
At Crew Clothing, we believe clothes are about so much more than “just clothes”. Designed with the spirit of the south coast in every stitch, our crossed oars are a mark of timeless British style. These are clothes for life’s best moments.
Key Holder – Part Time
12 hours per week with keyholder responsibilities
At Crew Clothing, we believe clothes are about so much more than “just clothes”. Designed with the spirit of the south coast in every stitch, our crossed oars are a mark of timeless British style. These are clothes for life’s best moments.
We believe in collaboration, kindness and creativity, in celebrating our successes and championing our customer at every step of the way. From ’93 to now, people have been at the heart of everything we do. It’s in our name – Crew.
Purpose Of The Role
To generate sales by delivering outstanding customer service and maintaining impeccable store standards ensuring customer loyalty is retained.
Responsibilities
- Achieve sales targets by demonstrating passion for the product and the brand
- Provide accurate information about our product to the customer including features and benefits and stock availability
- Promote our multi-channel shopping options to ensure maximum customer satisfaction
- Provide an inviting and welcoming atmosphere for our customers
- Process sales transactions with care and in line with company guidelines
- Demonstrate flexibility in order to meet the needs of the store
Key Skills and Experience
Essential
- Customer service focused
- Good communication skills
- Experience in retail industry
Desirable
- Good IT skills
- Experience of working in a luxury fashion brand
Benefits
- Uniform Contribution: Dress for success with our uniform contribution, ensuring you look and feel professional without the extra cost.
- Future-Focused Pension Plan: Invest in your future with our comprehensive pension plan designed to provide you with peace of mind for the years to come.
- Rewarding Referral Program: Bring your friends on board and be rewarded! Our referral program recognises the power of your recommendations and rewards you for contributing to our team’s growth.
- Comprehensive Professional Development: Elevate your career and reach your full potential.
- Empowering Work Environment: Thrive in our supportive and rewarding culture that celebrates your achievements and fosters your personal and professional growth
Skills
Fashion Retail
Customer Service
cash handling
visual merchandising
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Part-time
Job function
-
Job function
Sales and Business Development
-
Industries
Retail
Referrals increase your chances of interviewing at Crew Clothing Company by 2x
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Key Holder employer: Crew Clothing Company
Contact Detail:
Crew Clothing Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Holder
✨Tip Number 1
Familiarise yourself with Crew Clothing's brand values and product range. Understanding their ethos of collaboration, kindness, and creativity will help you connect with the team during your interview.
✨Tip Number 2
Prepare to discuss your previous retail experience, especially in customer service. Highlight specific examples where you went above and beyond to ensure customer satisfaction, as this aligns with the role's focus on outstanding service.
✨Tip Number 3
Showcase your passion for fashion and the luxury retail sector. Being able to articulate why you love the brand and its products can set you apart from other candidates.
✨Tip Number 4
Demonstrate your flexibility and adaptability. The role requires meeting the needs of the store, so be ready to discuss how you've successfully handled changing situations in past jobs.
We think you need these skills to ace Key Holder
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the Key Holder role at Crew Clothing. Familiarise yourself with their values and what they expect from a candidate, especially in terms of customer service and sales.
Tailor Your CV: Highlight your relevant experience in retail and customer service. Emphasise any previous roles where you demonstrated good communication skills and a passion for fashion, as these are key for this position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the brand and the role. Mention specific examples of how you've achieved sales targets or provided excellent customer service in the past.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter. Check for any spelling or grammatical errors, as these can create a negative impression. A polished application reflects your attention to detail.
How to prepare for a job interview at Crew Clothing Company
✨Show Your Passion for the Brand
Crew Clothing Company values a genuine passion for their products. Make sure to express your enthusiasm for the brand and its values during the interview. Share any personal experiences with their clothing or how you relate to their spirit of the south coast.
✨Demonstrate Customer Service Skills
As a Key Holder, outstanding customer service is crucial. Prepare examples from your past experiences where you provided excellent service, resolved customer issues, or went above and beyond to ensure customer satisfaction.
✨Familiarise Yourself with Multi-Channel Shopping
Understanding Crew's multi-channel shopping options is key to promoting customer satisfaction. Research their online and in-store services, and be ready to discuss how you can help customers navigate these options effectively.
✨Prepare for Flexibility Questions
Flexibility is essential in retail. Be prepared to discuss how you've adapted to changing situations in previous roles. Highlight your ability to handle various tasks and support the team when needed, especially during busy periods.
