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For Companies At a Glance
- Tasks: Manage user access rights and support IT systems for over 15,000 staff globally.
- Company: Join a fast-growing global financial services group with a dynamic IT team.
- Benefits: Enjoy remote work options, bonus programs, paid training, and generous holiday allowance.
- Why this job: Expand your IT skills in a collaborative environment while making a real impact.
- Qualifications: 2+ years in IT support or access management; knowledge of Active Directory and Office 365 required.
- Other info: Work remotely with just two days on-site each month in Milton Keynes.
The predicted salary is between 30000 - 42000 £ per year.
Job Description
A leading, fast-growing global financial services group is seeking an IT Access Management Analyst to join its centralised IT function. Supporting a user base of over 15,000 staff across multiple international offices—including senior executives and VIP users, this role plays a critical part in ensuring secure, efficient, and compliant access to IT systems and services.
As part of the Joiners, Movers, and Leavers (JML) lifecycle, you will manage user permissions and access rights across a broad suite of business-critical applications and infrastructure. Whether you're currently working in a Service Desk, IT Security, or User Management role, this is a great opportunity to expand your expertise in Access Management and develop your career within a forward-thinking, high-performing team.
Responsibilities
- Administer user access rights via Active Directory, Azure AD, Exchange, Office 365, SharePoint, InTune, and other platforms.
- Manage JML lifecycle processes—ensuring timely setup for new joiners, updates for internal movers, and revocation of access for leavers.
- Process and resolve access requests through the ServiceNow ITSM platform.
- Maintain and improve documentation for access management processes and workflows.
- Act as a point of contact for access-related queries, escalations, and audit compliance requirements.
- Collaborate with security, infrastructure, and service delivery teams to ensure policy alignment.
- Support continuous service improvements (CSI) and contribute to team-wide initiatives and training materials.
- Monitor access management queues and workflows, escalating issues as needed to the Access Management Team Lead or IT Support Manager.
About You
- 2+ years’ experience in a Service Desk, IT support, user administration, or access management role.
- Working knowledge of Active Directory, Azure AD, and Office 365 user administration.
- Understanding of JML (Joiners, Movers, Leavers) lifecycle and related access security principles.
- Familiarity with ITIL best practices and experience using ITSM tools (ideally ServiceNow).
- Excellent organisational and administrative skills with strong attention to detail.
- Strong verbal and written communication skills; confident working in a collaborative, fast-paced environment.
- Proactive mindset with a desire to learn and grow within IT and Information Security.
Salary: £28,000 – £32,000 per annum
Location: Remote (2 days per month on-site in Milton Keynes)
Contract: Fixed-Term Contract (12 Months) – Possible permanent
Benefits: Bonus program, paid training & development, generous holiday allowance, pension scheme, health and life insurance, and more.
IT Access Management Analyst (12-Month FTC - Hybrid/Remote) employer: Human Capital Ventures
Contact Detail:
Human Capital Ventures Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Access Management Analyst (12-Month FTC - Hybrid/Remote)
✨Tip Number 1
Familiarise yourself with the tools mentioned in the job description, such as Active Directory, Azure AD, and Office 365. Having hands-on experience or even completing online tutorials can give you a significant edge during interviews.
✨Tip Number 2
Understand the Joiners, Movers, and Leavers (JML) lifecycle thoroughly. Being able to discuss this process confidently will demonstrate your knowledge and readiness for the role.
✨Tip Number 3
Network with professionals already working in IT Access Management or related fields. Engaging with them on platforms like LinkedIn can provide insights into the role and potentially lead to referrals.
✨Tip Number 4
Prepare to discuss how you would handle access-related queries and escalations. Think of examples from your past experiences where you successfully resolved similar issues, as this will showcase your problem-solving skills.
We think you need these skills to ace IT Access Management Analyst (12-Month FTC - Hybrid/Remote)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support, user administration, or access management. Emphasise your familiarity with Active Directory, Azure AD, and Office 365, as these are crucial for the role.
Craft a Strong Cover Letter: In your cover letter, explain why you're interested in the IT Access Management Analyst position. Mention your understanding of the JML lifecycle and how your proactive mindset aligns with the company's goals.
Showcase Your Skills: Highlight your organisational skills and attention to detail in your application. Provide examples of how you've successfully managed access requests or improved processes in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your strong communication skills, which are essential for this role.
How to prepare for a job interview at Human Capital Ventures
✨Know Your JML Lifecycle
Make sure you understand the Joiners, Movers, and Leavers (JML) lifecycle thoroughly. Be prepared to discuss how you would manage user permissions and access rights during each phase, as this is a critical aspect of the role.
✨Familiarise Yourself with Key Tools
Brush up on your knowledge of Active Directory, Azure AD, and Office 365 user administration. Being able to demonstrate your experience with these tools will show that you're ready to hit the ground running.
✨Highlight Your Attention to Detail
This role requires excellent organisational skills and a strong attention to detail. Prepare examples from your past experiences where your meticulousness made a difference, especially in managing access requests or documentation.
✨Prepare for Collaboration Questions
Since the position involves working closely with security, infrastructure, and service delivery teams, be ready to discuss how you've successfully collaborated in previous roles. Share specific instances where teamwork led to improved processes or outcomes.
