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- Tasks: Support ICT in a school by maintaining hardware, software, and providing tech support.
- Company: Join a vibrant educational environment dedicated to maximising learning outcomes for students.
- Benefits: Enjoy flexible hours, professional development opportunities, and a supportive team culture.
- Why this job: Make a real impact on students' learning while developing your IT skills in a dynamic setting.
- Qualifications: Experience in IT, strong communication skills, and knowledge of ICT systems required.
- Other info: Be part of a team that values health, safety, and continuous professional growth.
The predicted salary is between 24000 - 36000 £ per year.
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To support the use of ICT within the school environment through maintenance of ICT software, hardware, and related equipment, and providing support to staff and pupils to ensure administration and learning outcomes are maximised.
Contribute to the safeguarding and promotion of the welfare and personal care of children and young people with regard to the area\’s child protection procedures.
Key duties and responsibilities
- Responsible for the installation and maintenance of computer hardware and software
- Maintain a comprehensive database of all support requests and allocate jobs to appropriate staff
- Ensure dedicated ICT areas are ready for use each day and that they are in good working order at the end of each day
- Check hardware regularly, repairing simple faults or reporting more complicated faults to a specialist technician / audio-visual service / contractor as appropriate
- Support teaching staff / pupils in technical aspects of ICT
- Maintain computer files by backing up / archiving and updating/deleting information as appropriate
- Maintain and develop network
- Support adherence to ICT policies, including those relating to safeguarding and internet usage, Data Protection, and Information Management (including data transfer) and report any concerns
- Resolve hardware / software technical issues
- Provide basic ICT training
- Ensure that the asset register is kept up to date with any IT hardware changes
- Maintain the various online services that the school uses, such as Office 365, ShowMyHomeWork, Moodle, and GCSE Pod
- Maintain the software packages that the school uses, ensuring that licensing agreements are followed
- Assist with CCTV requests, ensuring all requests are logged, including supporting investigations, and ensuring the school follows safeguarding and GDPR protocols.
- Under the guidance of the IT Manager, configure and manage CCTV cameras
- Maintain systems relating to CCTV such as the VMS, ensuring it is up to date server-side and for clients
- Provision and arrange for new ID badges on the access control system
- Ensure the accurate timings of the access control system
- Assist with Access Control system issues and contact our support provider if necessary
- Under the guidance of the IT Manager, program, deploy and maintain phones on the school\’s IP phone system
Other Duties
- Be flexible on working hours as and when necessary, including weekends, and oversee the IT support for inset days, school events, and exam results days
Additional responsibilities
- Provide bespoke ICT training for staff and pupils
- Maintain stocks of ICT equipment
Health and Safety
Be aware of the responsibility for personal health, safety, and welfare and that of others who may be affected by your actions or intentions. Work with the employer on all issues related to health, safety, and welfare.
Continuing Professional Development
In conjunction with the line manager, take responsibility for personal professional development, keeping up to date with research and developments related to school efficiency, which may lead to improvements in the day-to-day running of the school. Stay up to date with current educational developments and legislation. Undertake any necessary professional development as identified in the School Improvement Plan, taking full advantage of relevant training and development. Maintain a professional portfolio of evidence to support the Performance Management process – evaluating and improving own practice.
This job description will be reviewed regularly and may be amended or modified after consultation with the post holder. Elements of this job description and changes to it may be negotiated at the request of either the Headteacher or the incumbent of the post.
Person Specification
The following outlines the criteria for this post. Applicants who have a disability and meet the criteria will be shortlisted. Applicants should describe in their application how they meet these criteria.
- Qualifications
- Experience
- Experience in an IT environment and working with relevant software and networks
- Skills and Abilities
- Ability to communicate verbally with staff at all levels, along with pupils
- Understanding of the Health and Safety issues relating to IT
- Knowledge
- Knowledge and experience in a range of ICT systems and software packages
- Knowledge of managing a network
- Full understanding of the Data Protection Act 1998, Freedom of Information Act 2000, and Information Governance
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IT Technician employer: Tiger Resourcing Group
Contact Detail:
Tiger Resourcing Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Technician
✨Tip Number 1
Familiarise yourself with the specific ICT systems and software packages mentioned in the job description, such as Office 365 and Moodle. This knowledge will not only help you during the interview but also demonstrate your proactive approach to understanding the role.
✨Tip Number 2
Highlight any previous experience you have in a school environment or similar settings. Being able to relate your past roles to the responsibilities outlined in the job description can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss how you would handle technical issues and support staff and pupils effectively. Think of examples from your past experiences where you successfully resolved problems or provided training.
✨Tip Number 4
Show your commitment to ongoing professional development by mentioning any relevant courses or certifications you’ve completed. This aligns with the job's emphasis on continuous learning and improvement.
We think you need these skills to ace IT Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support, particularly in educational settings. Emphasise your skills in hardware and software maintenance, as well as any experience with network management and data protection.
Craft a Strong Cover Letter: In your cover letter, explain why you are passionate about supporting ICT in schools. Mention specific examples of how you've contributed to similar environments and how you can help maximise learning outcomes for students and staff.
Highlight Relevant Skills: Clearly outline your technical skills, such as familiarity with Office 365, Moodle, and other software mentioned in the job description. Also, include your ability to communicate effectively with both staff and pupils, as this is crucial for the role.
Address the Person Specification: Directly address the criteria listed in the person specification. Provide concrete examples of your experience and knowledge related to health and safety in IT, as well as your understanding of data protection laws. This will demonstrate that you meet the essential requirements for the position.
How to prepare for a job interview at Tiger Resourcing Group
✨Show Your Technical Skills
Be prepared to discuss your experience with various ICT systems and software packages. Highlight specific examples of how you've installed, maintained, or repaired hardware and software in previous roles.
✨Demonstrate Communication Abilities
Since the role involves supporting both staff and pupils, practice explaining technical concepts in simple terms. You might be asked to describe how you would assist someone who is struggling with a technical issue.
✨Understand Safeguarding Protocols
Familiarise yourself with child protection procedures and data protection laws relevant to the role. Be ready to discuss how you would ensure compliance with these regulations while performing your duties.
✨Prepare for Scenario-Based Questions
Think about potential scenarios you might face in the role, such as resolving a technical issue during an exam day. Prepare to explain your thought process and how you would handle such situations effectively.
