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- Tasks: Lead global client relationship initiatives and manage key accounts for top clients.
- Company: Join a leading international law firm known for its innovative approach and strong client focus.
- Benefits: Enjoy a competitive salary, professional development opportunities, and a dynamic work environment.
- Why this job: Be part of a collaborative culture that values growth, client satisfaction, and strategic impact.
- Qualifications: Requires a degree in marketing, business, or finance with 10+ years in CRM or business development.
- Other info: This is a permanent role based in London, ideal for experienced professionals seeking new challenges.
The predicted salary is between 43200 - 72000 £ per year.
Location: LondonSalary: Market RateSalary band: Dependant upon experienceContract type: PermanentDate posted: 21st July 2025
Blue Legal are partnering with a leading international law firm who are recruiting for a Senior Client Relationship Manager to join their London office. The role involves responsibility for driving the Global CRM programmes and collaborating with a large cross section of practice groups and business units and stakeholder on respective key account plans across top group clients. This is an internal support role with a key focus on achieving growth and meeting the company\’s long-term client retention objectives.The Responsibilities:Support the rollout of global client initiatives and ensure alignment across the organisation.Identify opportunities for growth through strategic planning and relationship mapping for top clients.Build strong internal and external relationships by understanding client portfolios and fostering connections across business units.Promote best practices for client service, lead account reviews, resolve issues, and drive spend optimisation.Track and escalate client service issues, ensure focus on client experience, and align efforts with scorecard objectives.Provide coaching to teams and deliver research, financial analysis, and reporting to guide strategy and assess initiative effectiveness.The Candidate:Bachelor\’s degree or professional qualification in marketing, business, finance, or a related field, with 10+ years in business development or CRM within professional services, and strong knowledge of the financial services sector.8+ years of experience in client account management and a proven ability to manage and report on multiple client relationships or programmes concurrently.Excellent verbal, written, and presentation skills, with experience delivering insights to senior stakeholders and a solution-oriented approach.Skilled in InterAction or similar CRM systems, highly proficient in Microsoft Word, PowerPoint, and Excel, with strong organisational skills and the ability to work independently in high-pressure environments.The Recruitment Process – How to get it right! The cost and time spent recruiting can vary dramatically depending on the recruitment process you adopt. It\’s important to know how to get the most out of your recruitment specialists […]Providing executive recruitment, search and career coaching for legal professionals as well as business development, marketing, events, PR and communications professionals.London Blue Legal70 Gracechurch StLondonEC3V 0HRUnited Kingdom0207 118 3003New York#J-18808-Ljbffr
Senior Client Relationship Manager employer: Blue Legal
Contact Detail:
Blue Legal Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Client Relationship Manager
✨Tip Number 1
Network strategically within the legal and financial sectors. Attend industry events, webinars, and conferences where you can meet potential colleagues or clients. Building relationships in these spaces can give you an edge when applying for the Senior Client Relationship Manager role.
✨Tip Number 2
Familiarise yourself with the latest trends in client relationship management and business development within the legal sector. Being knowledgeable about current practices will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 3
Prepare to discuss specific examples of how you've driven growth and improved client retention in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses, showcasing your achievements effectively.
✨Tip Number 4
Research Blue Legal thoroughly before your interview. Understand their values, recent initiatives, and client base. Tailoring your conversation to align with their goals will show that you're genuinely interested in contributing to their success.
We think you need these skills to ace Senior Client Relationship Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in client relationship management and business development. Emphasise your achievements in driving growth and managing key accounts, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the legal sector and your strategic approach to client relationships. Mention specific examples of how you've successfully implemented CRM initiatives in the past.
Highlight Relevant Skills: In your application, focus on your communication skills, experience with CRM systems, and ability to work under pressure. These are key attributes that the company is looking for in a Senior Client Relationship Manager.
Showcase Your Strategic Thinking: Demonstrate your ability to identify growth opportunities and develop strategic plans. Use examples from your previous roles to illustrate how you've successfully mapped client relationships and driven organisational alignment.
How to prepare for a job interview at Blue Legal
✨Understand the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Senior Client Relationship Manager. Familiarise yourself with global CRM programmes and how they align with business units. This will help you demonstrate your knowledge during the interview.
✨Showcase Your Relationship-Building Skills
Prepare examples of how you've successfully built and maintained client relationships in the past. Highlight your ability to foster connections across different teams and how this has led to growth opportunities for previous employers.
✨Be Ready to Discuss Financial Acumen
Since the role requires strong financial sector knowledge, be prepared to discuss your experience with financial analysis and reporting. Bring specific examples of how you've used these skills to guide strategy and assess initiatives.
✨Demonstrate Your Problem-Solving Abilities
The role involves resolving client service issues and optimising spending. Think of instances where you've successfully tackled challenges in client management and be ready to share these stories to illustrate your solution-oriented approach.
