Associate Event Technology Manager

FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. Operating as a full-service agency partner or through embedding specialist talent into client teams, FIRST brings brands and people together through creative, connected experiences.

FIRST works with clients across various industries, including financial services, technology, new & traditional media, aerospace, healthcare, and professional services. FIRST has received numerous accolades, including being named one of the Top 150 Event Organizers & Agencies in the USA by Eventex, being listed among the “200 Top Marketing Agencies” in 2023, 2022 & 2021 by Chief Marketer, being recognized as one of the “50 Top Event Companies” by Special Events, being included in the Top 100 “Best Places to Work in NYC” by Crain’s New York Business, and being listed as one of the “1000 Companies to Inspire Britain” by The London Stock Exchange Group.

FIRST also understands that businesses worldwide, including ours, need to adopt more sustainable and socially responsible practices. Our vision of sustainability at FIRST is about fostering a People-centric, Purpose-driven & Planet conscious culture.

Our story started over 25 years ago growing through collaboration, innovation, strong culture, and a focus on people, specifically our people. Our people inspired, developed, and grew FIRST to the incredible brand experience creator it is today.

And our hope is that you become the next page of our story in developing how our agency connects more people beyond what they thought was possible.

A welcoming, creative and ambitious workplace that offers personal and professional growth for all individuals.

At FIRST, you’ll find:

• A welcoming workplace that fosters diversity and belonging with a focus on team members feeling valued, respected, and supported.
• An experiential organization that cares about the development and career experience of each employee, focusing on excellence and flexibility with the right balance of structure to thrive.
• Creative teams that enjoy challenging work with an ability to make an impact on those around them.

YOUR CONTRIBUTIONS

• Maintain and deliver excellent independent event project management; planning and execution of multiple assigned digital/virtual and in-person events (or hybrid) ranging low to medium complexity or as a support partner to a lead planner on larger/ more complex events.
• Support on all elements of the event such as coordinating registration, transportation, hotel accommodation, entertainment, gift selection, audio/visual needs, webcasts and staging for all programs.
• Support with attendee and stakeholder communications.
• Maintain task lists and timelines for events.
• Ability to manage individual elements (such as F&B) on larger projects.
• Support with Speaker Management Process.
• Basic financial management, including: budget development and management, expense management and invoice processing, timely post-meeting reconciliation, final financial reporting and cost analysis with support of more senior team members.
• Travel (where applicable) for site inspections and on-site management of live events to support coordination of logistics and on-site teams for in-person events.
• Support with vendor management (i.e. venues, transportation, audio visual, entertainment, gifts, print materials, etc.).
• Work with the team to ensure adherence to the client’s standards of operation and policies; ensure compliance and risk guidelines are followed.
• Create and closely monitor value adds at every opportunity and demonstrate basic commercial awareness.
• Share knowledge of best practices, new suppliers, services and venues.
• Adhere to the clients SOP’s.

QUALIFICATIONS, KEY SKILLS & EXPERIENCE:

• Bachelor’s Degree preferred.
• Excellent written and oral communication skills at all levels.
• Motivated, self-starter, ability to work independently and support project planning.
• Basic project management skills with the ability to manage multiple projects simultaneously; proven ability to work well under pressure to meet established deadlines.
• Resourceful individual with the ability to take direction and work independently; be proactive with ideas and creative solutions.
• Strong team player.
• Customer focus, approachable; ability to adjust to client needs and style and deepen relationships in support of their programs; adapt to ever changing demands and different client work styles.
• Proficient with Microsoft Office.
• Ambitious, proactive and highly organized.
• A calm and flexible approach to handling pressure and stress.

ADMINISTRATION & GENERAL:

• Build excellent relations with clients and colleagues through positive communications.
• Work intelligently and ensure that the Team Lead is aware of problems or issues which negatively affect productivity.
• Flexible and willing to work long hours (evenings, weekends) and travel.
• Work on ad hoc requests as required.
• FIRST ambassador; participate and engage with FIRST initiatives and extracurriculars where possible.
• Strict and accurate adherence to company’s time tracking policies and systems.
• Assume responsibility for own environment, ensuring adherence to health and safety policies while having clean smart surroundings.

ADDITIONAL SKILLS:

• Strictly adhere and comply with all operational policies and processes as required by the Solutions client.

#J-18808-Ljbffr