Regional operations manager

Regional operations manager

Gateshead Full-Time 36000 - 60000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to drive operational excellence and meet financial targets in a dynamic environment.
  • Company: Join ASEL, a pioneering security solutions provider with a rich history in risk management.
  • Benefits: Enjoy perks like flexible wages, recognition rewards, and opportunities for progression.
  • Why this job: Be part of a collaborative culture that values integrity and innovation in security services.
  • Qualifications: 3+ years in a supervisory role within security; strong leadership and communication skills required.
  • Other info: This remote role involves travel and occasional overnight stays for client engagements.

The predicted salary is between 36000 - 60000 Β£ per year.

ASEL, design, develop and deliver fully bespoke and integrated security solutions, seamlessly bringing together people, technology and processes to achieve results-driven outcomes. As the original thinkers behind security risk modelling, which has revolutionised the industry, our business is underpinned by our risk advisory practice, which utilises data and insight to identify and mitigate risk, inform strategy, prevent crime and reduce cost.

We believe that authenticity and transparency are vital to success, so our main objective is to always act with sincerity and integrity in order to provide a genuinely collaborative service, which customers can trust and believe in.

ASEL is part of the Argenbright Holdings Group, a privately owned $2.2bn organisation founded in 1979 and headquartered in Atlanta, Georgia. Argenbright has decades of experience in aviation services, facilities management, BPO and technology and a heritage in security services across the USA and Europe.

We are seeking an experienced individual to work in our operations team alongside the Zonal operations manager and manage a team of Regional support managers for a designated regional area. The successful candidate will be responsible for meeting financial targets, driving operational excellence, and leading the strategic direction of operational teams. Building strong client relationships, identifying innovative solutions, and maintaining employee engagement are key aspects of this role.

Main Responsibilities

Conduct monthly reviews to analyse regional performance

Manage a team of regional support managers

Schedule employees and manage staffing needs

Manage employee recruitment, contracts, and performance evaluations

Monitor service delivery and customer satisfaction levels

Lead employee engagement and succession planning efforts

Identify and address contract KPIs for improvement

Maintain financial accuracy and manage performance

Develop assignment instructions and risk assessments

The ideal candidate will have a strong background and prior experience in security or commercial contract management as a site supervisor or regional supervisor and have experience in managing members of staff within a team. Experience in project management, health and safety compliance, and line management is essential. Integrity, professionalism, and effective communication skills are also crucial to this role. A UK driving license and a five-year work history are required.

Applicants must be able to provide a full 5-year checkable work or back to school history. Should you be selected to attend an interview, please ensure you bring your right to work documents and a recent proof of address.

Due to the large number of applicants that we receive if you have not been contacted within 14 days of your application please assume that you have been unsuccessful

Additional Information

This role is based at home, you will be expected to attend Company and Client locations in the proper performance of this job. Noting this is a regional role with travel often required around your designated region. It will be necessary to work away from home overnight sometimes and attend social events outside normal working hours.

Knowledge, Skills And Experience

  • A minimum of 3 years’ experience in a team supervisor role within a sizeable security-based environment (customer or supplier side)
  • Entrepreneurial and results oriented, with experience working in a fast-paced dynamic team
  • Ability to manage competing priorities and tasks; proven ability to meet deadlines
  • Ability to exercise excellent decision-making judgement while working in a fluid and fast paced environment
  • Able to work collaboratively at a mi-management level with leadership team, direct reports and internal / external stakeholders
  • Excellent written and verbal communication skills
  • Strong leadership skills

Equality & Diversity

ASEL values the diverse skills and experience of its employees and is committed to achieving equality of opportunity for all. Our objectives are that all individuals shall have equal opportunities for employment and advancement on the basis of their skills, aptitudes, and abilities.

ASEL is committed to the engagement and retention of the best possible talent and to creating an environment that encourages excellence through inclusion, equality, diversity, leadership, and management.

Responsibilities & Requirements

Job descriptions should be reviewed on a regular basis. Any changes should be made and agreed between you and your manager.

The above information is not exhaustive, and you are required to undertake such duties as may reasonably be required within the scope of the position and your capabilities.

All employees are required to act professionally, co-operatively and flexibly in line with the requirements of the position.

Benefits:

  • Perkbox recognition – rewards and discount platform
  • Apprenticeship
  • Employee of the month scheme Β£50
  • 110% Club of outstanding performers who can receive large prizes and monetary rewards
  • WageStream – a flexible wage application whereby you can pull your wages out sooner than payday
  • EAP – Employee Assistance Programme
  • Progression opportunities within the company
  • Ongoing training

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Regional operations manager employer: Amberstone Security

ASEL is an exceptional employer that prioritises authenticity and transparency, fostering a collaborative work culture where employees are valued and empowered. With a strong commitment to employee growth through ongoing training and progression opportunities, ASEL offers a dynamic environment for Regional Operations Managers to thrive while managing a dedicated team and driving operational excellence across the region. The flexibility of remote work combined with the chance to engage in meaningful client relationships makes this role both rewarding and impactful.
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Contact Detail:

Amberstone Security Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Regional operations manager

✨Tip Number 1

Familiarise yourself with ASEL's unique approach to security solutions. Understanding their risk advisory practice and how they integrate people, technology, and processes will help you demonstrate your alignment with their values during discussions.

✨Tip Number 2

Highlight your experience in managing teams within a security environment. Be prepared to discuss specific examples of how you've driven operational excellence and built strong client relationships in previous roles.

✨Tip Number 3

Showcase your ability to manage competing priorities and deadlines. Prepare to share instances where you've successfully navigated a fast-paced environment while maintaining high standards of service delivery.

✨Tip Number 4

Emphasise your leadership skills and your commitment to employee engagement. Think of ways you've previously motivated teams and improved performance, as this will resonate well with ASEL's focus on collaboration and integrity.

We think you need these skills to ace Regional operations manager

Team Leadership
Operational Excellence
Financial Management
Client Relationship Management
Performance Analysis
Employee Engagement
Project Management
Health and Safety Compliance
Decision-Making Skills
Communication Skills
Staff Recruitment and Management
Contract Management
Risk Assessment
Time Management
Adaptability

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights relevant experience in security or commercial contract management. Emphasise your leadership skills and any specific achievements that demonstrate your ability to meet financial targets and drive operational excellence.

Craft a Compelling Cover Letter: In your cover letter, express your understanding of ASEL's commitment to authenticity and transparency. Share examples of how you've built strong client relationships and led teams effectively in previous roles.

Highlight Relevant Experience: Clearly outline your experience in managing teams within a security-based environment. Mention any project management or health and safety compliance experience, as these are crucial for the role.

Prepare for Potential Questions: Think about how you would address key responsibilities mentioned in the job description, such as managing employee recruitment and performance evaluations. Be ready to discuss your decision-making process and how you handle competing priorities.

How to prepare for a job interview at Amberstone Security

✨Understand the Company Culture

Before your interview, take some time to research ASEL and its values. Understanding their commitment to authenticity, transparency, and collaboration will help you align your answers with their expectations and demonstrate that you're a good fit for their culture.

✨Showcase Your Leadership Experience

As a Regional Operations Manager, you'll be leading teams and managing performance. Be prepared to discuss specific examples of how you've successfully led teams in the past, focusing on your decision-making skills and ability to drive operational excellence.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving abilities and how you handle challenges in a fast-paced environment. Think of scenarios from your previous roles where you had to manage competing priorities or improve service delivery, and be ready to share those experiences.

✨Emphasise Communication Skills

Effective communication is crucial for this role. Be ready to discuss how you've built strong client relationships and engaged employees in your previous positions. Highlight any experience you have in collaborating with stakeholders at various levels.

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