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- Tasks: Engage with customers, assist with purchases, and maintain store organisation.
- Company: Cuyana is a contemporary brand focused on quality and sustainability.
- Benefits: Enjoy sick time, holiday pay, bonuses, and a generous employee discount.
- Why this job: Join a dynamic team that values community, excellence, and personal growth.
- Qualifications: 6+ months of customer-facing experience; adaptable and tech-savvy.
- Other info: Flexible hours required, including weekends; must be able to lift 25-30 lbs.
Cuyana is now hiring a part-time retail Sales Associate for our Fillmore store location.
Are you a self-motivated team player? Do you go above and beyond for the customer? Then you may have the ideal skills to be part of our team!
Benefits: Sick time, holiday pay, commuter benefit, bonus, additional product incentive and generous employee discount.
RESPONSIBILITIES*
Sales & Client Interaction
- Comfortable greeting guests, checking Customers into appointments, requesting client information for further outreach
- Provide excellent personalized customer service and engagement through building relationships with clients
- Expert on product and brand knowledge, act as a Cuyana ambassador
- Assist customers with purchases, returns, exchanges
- Pull sizes and product from stock, assist with monogramming, bagging, and gift wrapping product
- Contribute to the daily personal and store sales targets
Operations & Stockroom
- Receive and process stock transfers
- Work with management on how to organize, prioritize based on sales, and maximize stock room space
- Maintain, clean, and organize stockroom and store, merchandise with direction from manager and product team
- Assist with showroom inventory organization and restocking, uphold all visual standards on the floor: tags, stuffing, steaming
- Process phone orders and coordinate in-store pick up, and courier same day deliveries (if available)
- Give back as part of the Cuyana Community (help teammates during peak season, support retail events, volunteer + community events)
*Responsibilities may change based on business needs
REQUIREMENTS
- 6+ months customer facing sales driven experience; Apparel / accessories contemporary brand and clienteling experience a plus
- Embody Cuyana\’s Fewer Better ethos
- Team player who thrives in fast paced environments
- Professional attitude and customer service focused
- Dependable with all store responsibilities
- Adaptable, and willing to jump in and help
- Strong organization, written and verbal communication skills
- Comfortable handling customer conversations and interactions
- Technology savvy
- Flexible work schedule – Weekend availability is required
- Able to bend, reach, lift, climb ladders, and move product; Able to carry 25 – 30 lbs
- Able to stand for extended periods at a time
A CONNECTION TO OUR VALUES
We look for mission and values-aligned candidates who respect each other and foster an open and supportive environment. We are a team of highly motivated team players who thrive in fast-paced, nimble environments.
- Cultivate Community – you are honest, inclusive, and always willing to lend a hand
- Create Excellence – you are accountable, decisive, and drive for results
- Build & Evolve – you are curious, look to push the status quo by bringing new solutions, and seek feedback along the way
Compensation range for this role is $20-22/hr, commensurate with experience
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Retail Sales Associate - PT employer: Clutch Canada
Contact Detail:
Clutch Canada Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Associate - PT
✨Tip Number 1
Familiarise yourself with Cuyana's brand ethos, particularly their 'Fewer Better' philosophy. This will not only help you align your answers during the interview but also demonstrate your genuine interest in the company and its values.
✨Tip Number 2
Prepare to showcase your customer service skills by thinking of specific examples from your past experiences. Highlight situations where you went above and beyond for a customer, as this aligns perfectly with what Cuyana is looking for in a Sales Associate.
✨Tip Number 3
Since the role requires teamwork, be ready to discuss how you've successfully collaborated with others in previous jobs. Share stories that illustrate your ability to support teammates and contribute positively to a fast-paced environment.
✨Tip Number 4
Demonstrate your adaptability by preparing to discuss how you've handled changes or challenges in previous roles. Cuyana values flexibility, so showing that you can thrive in dynamic situations will make you a strong candidate.
We think you need these skills to ace Retail Sales Associate - PT
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and requirements. Tailor your application to highlight how your skills and experiences align with what Cuyana is looking for in a Retail Sales Associate.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for customer service and your connection to Cuyana's values. Mention specific experiences where you went above and beyond for customers, as this aligns with their ethos.
Highlight Relevant Experience: In your CV, emphasise any previous retail or customer-facing roles, especially those related to apparel or accessories. Use quantifiable achievements to demonstrate your sales-driven experience.
Proofread Your Application: Before submitting, make sure to proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key traits for the role.
How to prepare for a job interview at Clutch Canada
✨Show Your Customer Service Skills
Since the role focuses heavily on customer interaction, be prepared to share specific examples of how you've provided excellent service in the past. Highlight any experiences where you went above and beyond for a customer.
✨Demonstrate Product Knowledge
Familiarise yourself with Cuyana's products and brand ethos before the interview. Being able to discuss their offerings and how they align with your personal values will show that you're genuinely interested in the role.
✨Emphasise Teamwork
Cuyana values team players, so be ready to discuss your experiences working in a team environment. Share examples of how you've collaborated with colleagues to achieve common goals or support each other during busy times.
✨Be Ready for Situational Questions
Prepare for questions that assess your adaptability and problem-solving skills. Think of scenarios where you had to handle difficult customers or unexpected challenges, and explain how you managed those situations effectively.
