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For Companies At a Glance
- Tasks: Dispense and fit spectacles, advising customers on lenses and frames.
- Company: Scrivens Opticians & Hearing Care is a family-owned business with a rich history since 1938.
- Benefits: Enjoy 28 days of annual leave, sick pay, pension, and generous staff discounts.
- Why this job: Join a supportive team and make a real difference in people's lives through eye care.
- Qualifications: Must be a qualified Dispensing Optician registered with the General Optical Council.
- Other info: This is an entry-level, full-time position based in Birmingham.
The predicted salary is between 28800 - 43200 £ per year.
Overview
As a Dispensing Optician at Scrivens Opticians & Hearing Care, you will play a vital role in ensuring our customers receive the best optical solutions and outstanding care. With access to the latest lens technology and stylish eyewear, you will guide customers in choosing the perfect products to suit their lifestyle, needs, and prescriptions. This is a customer-facing role where technical precision meets personal service. It’s ideal for qualified professionals who want to work in a supportive, forward-thinking environment.
Responsibilities
- Provide expert advice on lenses, frames, and coatings tailored to each customers needs
- Interpret prescriptions and ensure accurate fitting, adjustment, and aftercare
- Assist with the delivery of outstanding customer experiences in branch
- Maintain high standards of product knowledge and service
- Work collaboratively with Optometrists and branch teams
- Keep accurate records and support daily operational tasks
- Ensure GOC standards and professional guidelines are upheld
What We’re Looking For
We are looking for a fully qualified and GOC-registered Dispensing Optician. The ideal candidate will demonstrate a strong commitment to delivering excellent customer care. Excellent communication and interpersonal skills are essential. Attention to detail and a high level of technical accuracy are also required. A genuine passion for product knowledge and enhancing the customer experience is important. Additionally, we value a flexible attitude and a team-oriented approach.
What We Offer
- Competitive salary and benefits
- Full-time or part-time roles to suit your lifestyle
- Ongoing training and development opportunities
- A welcoming, family-run environment with a strong support network
- Opportunities to work with the latest lens and frame innovations
- 28 days annual leave (pro-rata)
- Generous staff discount scheme
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Dispensing Optician employer: Scrivens Opticians & Hearing Care
Contact Detail:
Scrivens Opticians & Hearing Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dispensing Optician
✨Tip Number 1
Familiarise yourself with the latest trends in eyewear and optical technology. Being knowledgeable about different types of lenses, frames, and their benefits will help you stand out during interviews.
✨Tip Number 2
Practice your customer service skills. As a Dispensing Optician, you'll need to be friendly and approachable, so consider role-playing scenarios where you advise customers on their eyewear choices.
✨Tip Number 3
Network with professionals in the optical field. Attend local events or join online forums to connect with others who can provide insights or even referrals for the position at Scrivens.
✨Tip Number 4
Research Scrivens Opticians & Hearing Care thoroughly. Understanding their values, services, and community involvement will allow you to tailor your approach and demonstrate genuine interest in the company.
We think you need these skills to ace Dispensing Optician
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Dispensing Optician. Familiarise yourself with the skills required, such as dispensing spectacles and advising customers on lenses and frames.
Tailor Your CV: Highlight your qualifications, especially your registration with the General Optical Council (GOC). Include any relevant experience in optical dispensing and customer service to demonstrate your suitability for the role.
Craft a Strong Cover Letter: Write a personalised cover letter that showcases your passion for the optical field. Mention specific experiences where you've provided excellent customer service or used your ophthalmic knowledge to assist clients.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the healthcare sector.
How to prepare for a job interview at Scrivens Opticians & Hearing Care
✨Know Your Optical Knowledge
Brush up on your knowledge of lenses, frames, and optical aids. Be prepared to discuss different types of lenses and their benefits, as well as how to advise customers on frame styles that suit their needs.
✨Showcase Your Customer Service Skills
Since the role requires a friendly and approachable attitude, think of examples from your past experiences where you provided excellent customer service. Highlight how you handled difficult situations or went above and beyond for a customer.
✨Demonstrate Teamwork
Scrivens Opticians values teamwork, so be ready to share experiences where you successfully collaborated with others. Discuss how you contribute to a positive team environment and support your colleagues.
✨Prepare Questions for the Interviewer
Have a few thoughtful questions ready to ask the interviewer about the company culture, training opportunities, or the specific expectations for the Dispensing Optician role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
