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- Tasks: Lead teams, drive sales, and ensure top-notch customer service in a vibrant retail setting.
- Company: The Entertainer is the UK's largest independent toy retailer with over 165 stores nationwide.
- Benefits: Enjoy flexible pay, generous holiday, toy discounts, and a supportive work environment.
- Why this job: Join a fun team, unlock your potential, and make a positive impact every day.
- Qualifications: Retail management experience, strong leadership skills, and excellent communication abilities required.
- Other info: Work in a dynamic environment with opportunities for growth and development.
The predicted salary is between 25000 - 35000 £ per year.
Are you ready to take the lead in a dynamic, fast-paced retail environment where fun, teamwork, and customer satisfaction are at the heart of everything we do? At The Entertainer, The Mall, Blacckburn, we’re looking for an energetic Store Manager to oversee both our Entertainer store and a remote Tesco concession space – bringing smiles to customers and inspiring brilliant toy shop teams every day.
If you live within 45-60 minutes of the store and are ready to bring energy, enthusiasm, and leadership to our team, we’d love to hear from you!
Entertainer Store Location: The Mall, Blackburn
Tesco Store Location: Accrington Tesco Extra
Salary: £30,200 plus fantastic benefits and a quarterly Tesco concession premium
Hours: 42.5 hours per week across 5 days with every Sunday off
What You\’ll Be Doing:
- Lead multiple teams across separate locations, driving sales and delivering top-notch service.
- Be a brand ambassador, building strong relationships with Entertainer and Tesco teams.
- Use your commercial acumen to analyse trade reports and optimise trading space.
- Manage daily operations – from merchandising to stock management – ensuring everything is on point and on time.
- Motivate and develop your teams through positive leadership and hands-on coaching.
- Plan shifts, monitor attendance, and ensure teams are set to deliver exceptional service.
- Champion health and safety, shrinkage prevention, and store security.
- Recruit, induct, and train new team members, helping everyone reach their full potential.
How We’ll Reward You:
We appreciate the hard work and dedication of our teams, which is why we offer amazing benefits, including:
- Quarterly Tesco concession bonus,a thank you for your extra effort and commitment.
- Flexible access to your pay via MyView PayNow
- Retail Trust benefits, including a Virtual GP.
- Birthday Leave plus 33 days holiday.
- Buy up to 5 extra holiday days a year,ideal for more rest, adventures, or time for you.
- Pension salary sacrifice to help you plan for the future.
- Life Cover for added peace of mind.
- Generous toy discount.
- Enhanced maternity & paternity pay.
- High Street & leisure discounts.
- Cycle to Work Scheme for a healthier commute.
- Annual Bonus Scheme to reward your success.
What We\’re Looking For:
- Proven retail management experience in a fast-paced, customer-focused, dynamic environment.
- A natural leader with experience of managing, developing, and motivating teams.
- Confidence in remote team management.
- Excellent communication and organisation skills.
- Experience in analysing reports and making quick, commercial decisions.
- Familiarity with Microsoft Office and Teams.
- A UK driving license is preferred.
Why Join Us?
- Work in a fun, fast-moving environment where no two days are the same.
- Be part of a supportive, enthusiastic team.
- Unlock your potential with ongoing training and development.
- Enjoy a career where you\’re valued, supported, and rewarded – every step of the way.
Over 40 Years of Selling Toys!
The Entertainer is the UK’s largest independent toy retailer, with over 165 UK stores spanning England, Wales, Scotland, Northern Ireland, and the islands of Jersey and the Isle of Man. Our global presence is growing too, with over 200 international stores across The Entertainer and Early Learning Centre!
Our sister company, Addo Play, designs and creates toys that spark joy in children worldwide, with creative teams based in Amersham, Hong Kong, and a showroom in the USA.
As retail evolves, so do we! Since acquiring Early Learning Centre in 2019, we’ve been committed to offering quality, choice, and value to our customers. We’ve also expanded our reach by partnering with Tesco, Matalan, Marks & Spencer, and Moonpig bringing our fantastic toy ranges to more high street locations and online retailers.
The Entertainer has big ambitions for growth, and we’d love for you to join us on our exciting adventure!
We reserve the right to close this vacancy before the published closing date, should we receive sufficient applications for the role, thank you.
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Store Manager employer: Entertainer
Contact Detail:
Entertainer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with The Entertainer's brand values and customer service philosophy. Understanding what makes them unique will help you align your leadership style with their expectations, making you a more attractive candidate.
✨Tip Number 2
Network with current or former employees of The Entertainer to gain insights into the company culture and management style. This can provide you with valuable information that you can use during interviews to demonstrate your fit for the role.
✨Tip Number 3
Prepare specific examples from your past experience that showcase your ability to lead teams in a fast-paced environment. Highlight instances where you successfully motivated staff or improved sales, as these are key aspects of the Store Manager role.
✨Tip Number 4
Research the local market and competitors in Blackburn and Accrington. Being knowledgeable about the retail landscape will allow you to discuss strategies for driving sales and enhancing customer satisfaction during your interview.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your retail management experience, especially in fast-paced environments. Emphasise your leadership skills and any relevant achievements that demonstrate your ability to motivate and develop teams.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you've successfully managed teams and improved customer satisfaction in previous positions.
Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, such as communication, organisation, and commercial acumen. Provide examples of how you've used these skills to achieve results in your past roles.
Show Your Passion for Retail: Convey your passion for the retail industry and your understanding of what makes a great shopping experience. Discuss why you want to work for The Entertainer specifically and how you can contribute to their mission of bringing smiles to customers.
How to prepare for a job interview at Entertainer
✨Show Your Leadership Skills
As a Store Manager, you'll need to demonstrate your ability to lead and motivate teams. Prepare examples of how you've successfully managed teams in the past, focusing on your leadership style and how you inspire others.
✨Know the Company and Its Values
Familiarise yourself with The Entertainer's mission and values. Be ready to discuss how your personal values align with theirs and how you can contribute to their fun and customer-focused environment.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think about situations where you've had to analyse reports or manage stock effectively, and be prepared to share those experiences.
✨Highlight Your Customer Service Experience
Customer satisfaction is key in retail. Be ready to discuss your approach to delivering exceptional service and how you've handled challenging customer interactions in the past.
