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- Tasks: Manage key client accounts and drive new business growth.
- Company: Join a values-led organisation focused on first-class service and environmental impact.
- Benefits: Enjoy a competitive salary, flexible remote work, and generous benefits.
- Why this job: Be part of a dynamic team with real progression opportunities and a vibrant culture.
- Qualifications: Experience in facilities management and strong relationship-building skills are essential.
- Other info: This is a full-time, permanent role with just one day in the office.
The predicted salary is between 70000 - 90000 £ per year.
Job description Senior Account Director Building Services & FM £70,000£80,000 base + OTE up to £100k Remote with 1 day per week in office Full-Time | Permanent Looking for your next big move in facilities management and building services? We\’re working with a forward-thinking, values-led organisation that\’s all about delivering first-class service, improving environmental impact, and putting customers first. As they continue to grow, they\’re on the lookout for a commercially minded Senior Account Director to take the reins on key client relationships and help drive new business. If you\’ve worked in facilities management, building services, and you know your way around PPMs, this one\’s for you. What\’s the opportunity? This is a high-impact role where you\’ll manage a small portfolio of major accounts while also supporting the wider growth strategy. You\’ll be hands-on with clients, lead on commercial discussions, help win new business, and make sure service delivery is spot on. You\’ll need to be confident working at a senior level, influencing key decision-makers, and turning relationships into long-term wins. What you\’ll be doing: Client Account Management Take ownership of a few key client accounts, making sure they\’re happy, supported, and growing Build trusted relationships with senior stakeholders and C-suite leaders Host regular reviews, identify new opportunities, and keep communication flowing Retention & Growth Spot upsell and cross-sell opportunities Lead contract negotiations and renewals Develop growth plans for each account Introduce your own network and relationships to support new opportunities Business Development Research and target potential new clients in line with the business strategy Attend industry events, network, and follow up leads Manage the full sales process from initial chat through to deal closure Keep CRM up to date and pipeline healthy Service Delivery Oversight Make sure services are delivered to the highest standard Work closely with ops and tech teams to resolve any issues Be the go-to person for escalations What we\’re looking for: A background in facilities management or building services this is a must! Solid understanding of PPM, reactive, lifecycle and project-based services Experience managing key client accounts and winning new business Skilled in contract negotiations and commercial discussions Confident working with board-level stakeholders A natural relationship-builder who\’s strategic, proactive and results-driven Leadership qualities and great communication skills What\’s in it for you? £70,000£80,000 base salary + OTE up to £100,000 Generous benefits including sick pay & pension Free onsite parking Flexible remote working (just one day a week in the Romsey office) Real progression and development opportunities Company events and a great team culture Ready to step into a key leadership role? If you\’ve got the experience, energy, and commercial mindset to make an impact, we want to hear from you. Apply now or drop us a message to find out more. Job Types: Full-time, Permanent Pay: £70,000.00-£90,000.00 per year
Senior Account Director employer: V3 Recruitment
Contact Detail:
V3 Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Director
✨Tip Number 1
Network strategically within the facilities management and building services sectors. Attend industry events, webinars, and conferences to connect with potential clients and decision-makers. Building these relationships can give you an edge when applying for the Senior Account Director role.
✨Tip Number 2
Familiarise yourself with the latest trends and challenges in facilities management. Being knowledgeable about current issues will help you engage in meaningful conversations during interviews and demonstrate your expertise in the field.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed key client accounts in the past. Highlight your achievements in upselling, contract negotiations, and service delivery to showcase your capability for this high-impact role.
✨Tip Number 4
Research the company’s values and culture thoroughly. Understanding their commitment to customer service and environmental impact will allow you to align your responses during interviews, showing that you’re a great fit for their team.
We think you need these skills to ace Senior Account Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in facilities management and building services. Focus on your achievements in client account management, business development, and contract negotiations to align with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company’s values. Emphasise your ability to build relationships with senior stakeholders and your strategic approach to driving growth.
Highlight Relevant Experience: In your application, clearly outline your previous roles related to managing key client accounts and any successful business development initiatives. Use specific examples to demonstrate your impact and results.
Showcase Leadership Skills: Since the role requires leadership qualities, mention any experiences where you led teams or projects. Highlight your communication skills and how you've influenced decision-makers in past roles.
How to prepare for a job interview at V3 Recruitment
✨Know Your Numbers
As a Senior Account Director, you'll need to demonstrate your understanding of financial metrics. Be prepared to discuss how you've managed budgets, increased revenue, or improved profitability in previous roles.
✨Showcase Relationship-Building Skills
This role requires strong relationship management. Prepare examples of how you've built and maintained relationships with senior stakeholders and C-suite leaders, highlighting any successful outcomes from these interactions.
✨Demonstrate Industry Knowledge
Familiarise yourself with the latest trends in facilities management and building services. Be ready to discuss how these trends can impact client accounts and how you can leverage them for business growth.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle escalations. Think of specific instances where you've successfully navigated challenges in service delivery or client management.
