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- Tasks: Support staff and community by ensuring buildings are safe, functional, and welcoming.
- Company: Join Kensington and Chelsea Council, dedicated to serving diverse communities and enhancing local life.
- Benefits: Enjoy a collaborative team environment, skill development opportunities, and a chance to make a real impact.
- Why this job: Be part of a close-knit team that shapes safe and efficient workspaces for everyone.
- Qualifications: Experience in facilities management and strong people skills are essential.
- Other info: Interviews start on 11th August 2025; apply online to join our inclusive team.
The predicted salary is between 28800 - 43200 £ per year.
Create spaces that work by supporting staff, services and the community every day.
As a Facilities Officer, you will help keep our buildings safe, functional and welcoming – supporting day-to-day operations, coordinating contractors and making sure our workspaces meet the needs of staff and residents alike.
Working Style:
You\’ll be based in the Borough for 4 days a week, playing a key role in serving the local community. Whether you\’re working on the frontline or behind the scenes, you\’ll be part of a dedicated team making a real difference to residents\’ lives.
What you\’ll be doing:
As a Facilities Officer, you\’ll play a vital role in making sure our buildings are safe, efficient and welcoming – for colleagues, residents and everyone who uses them.
Working mainly from Kensington Town Hall, you\’ll take care of the day-to-day tasks that keep things running smoothly. That includes everything from managing building access and maintaining records, to supporting project work and overseeing contractors. You\’ll be the first point of contact for facilities queries and will help plan and deliver services, events and building support across some of the council\’s busiest spaces.
You\’ll be part of a close-knit team working across our core buildings. It\’s a role that requires a mix of attention to detail, practical problem-solving and great communication – and you\’ll get the chance to work closely with other departments, residents and suppliers to keep everything on track.
For further details, please review the Job Description and Person Specification
What you\’ll bring
You\’ll have experience in facilities management – ideally across both hard and soft services – and understand what it takes to manage buildings that are in constant use. You\’ll be confident using systems like CAFM, access control and Microsoft Office, and you\’ll bring a proactive, organised approach to keeping on top of multiple tasks and requests.
What really sets you apart is your people skills. You\’ll be someone who builds good relationships quickly, stays calm under pressure and knows how to balance competing priorities while keeping things moving. You\’ll also have a solid understanding of health and safety, risk assessments and contract management – with a willingness to pitch in wherever needed.
Why join us
At RBKC, we\’re all in – investing in our people, our communities and our future.
You\’ll be part of the Workplace Operations team – a collaborative, supportive group working alongside colleagues in Property, Safety, Tech and more. Together, we look after the workspaces that keep the council running and help colleagues deliver vital services to our residents.
This is more than just keeping buildings ticking over. It\’s about shaping environments that feel safe, accessible and efficient – and helping the organisation work better as a whole. You\’ll be supported to develop your skills and grow your career in a team that values your ideas and your effort.
About us
Kensington and Chelsea is home to diverse communities, thriving businesses and unique local places. Everything we do is focused on supporting our residents, strengthening our approach and creating a fairer borough.
As a competent and caring Council, we take pride in our work every day, ensuring our services are delivered with care and competence. We listen to our residents, act with integrity and work together to build a borough that is greener, safer and fairer for all.
In this role, you\’ll get stuck in – planning ahead, solving problems, and helping ensure our workspaces meet the needs of everyone who uses them.
Interview dates & role requirements
Interviews week commencing 11th August 2025.
This role requires a Standard DBS.
Ready to join us?
We\’re all in – are you? If you share our values and have the skills to contribute, we\’d love to hear from you.
Please apply online explaining how you meet the requirements set out in the person specification and job description.
We reserve the right to extend or close this vacancy early without warning subject to the volume of suitable applicants.
We are committed to promoting equality and respecting diversity and welcome applications from all sections of the community.
We are a Disability Confident Employer – committed to ensuring that our recruitment and selection process is inclusive and accessible.
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Facilities Officer employer: ROYAL BOROUGH OF KENSINGTON AND CHELSEA
Contact Detail:
ROYAL BOROUGH OF KENSINGTON AND CHELSEA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Officer
✨Tip Number 1
Familiarise yourself with the specific facilities management systems mentioned in the job description, like CAFM and access control. Being able to demonstrate your proficiency with these tools during the interview will show that you're ready to hit the ground running.
✨Tip Number 2
Highlight your experience in managing both hard and soft services in your conversations. Be prepared to share examples of how you've successfully maintained safe and efficient environments in previous roles, as this will resonate well with the hiring team.
✨Tip Number 3
Showcase your people skills by preparing to discuss how you've built relationships with colleagues, contractors, and residents in the past. This role is all about communication and collaboration, so having concrete examples will set you apart.
✨Tip Number 4
Research the local community and the specific needs of Kensington and Chelsea. Understanding the unique challenges and opportunities within the borough will help you articulate how you can contribute to creating welcoming and functional spaces for everyone.
We think you need these skills to ace Facilities Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and requirements of the Facilities Officer position. Tailor your application to highlight how your experience aligns with these aspects.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in facilities management, particularly in both hard and soft services. Provide specific examples of how you've successfully managed buildings and supported day-to-day operations.
Showcase Your People Skills: Since this role requires strong communication and relationship-building skills, include examples of how you've effectively collaborated with colleagues, contractors, and residents in previous roles.
Tailor Your Application: Make sure to customise your cover letter to reflect your understanding of the council's values and how you can contribute to creating safe and efficient workspaces. Mention your proactive approach and problem-solving abilities.
How to prepare for a job interview at ROYAL BOROUGH OF KENSINGTON AND CHELSEA
✨Showcase Your Facilities Management Experience
Be prepared to discuss your previous experience in facilities management, particularly focusing on both hard and soft services. Highlight specific examples where you successfully managed building operations or coordinated contractors.
✨Demonstrate Your Problem-Solving Skills
Think of scenarios where you've had to solve practical problems in a facilities context. Share how you approached these challenges, the solutions you implemented, and the outcomes, showcasing your ability to stay calm under pressure.
✨Emphasise Your Communication Skills
As a Facilities Officer, you'll need to build relationships quickly. Prepare to discuss how you've effectively communicated with colleagues, residents, and suppliers in the past, and provide examples of how this has positively impacted your work.
✨Understand Health and Safety Regulations
Familiarise yourself with health and safety standards relevant to facilities management. Be ready to discuss your knowledge of risk assessments and contract management, and how you ensure compliance in your day-to-day tasks.
