Founders Associate

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Responsibilities

• Own and lead strategic initiatives across the company—scoping opportunities, building execution plans, and delivering results.
• Partner with cross-functional teams (Product, Finance, Ops, Legal, etc.) to turn strategy into reality.
• Design and improve key business processes and systems.
• Support prioritization and resourcing across major initiatives with executive leadership.
• Conduct high-quality analysis using SQL, Excel, and other tools to support decision-making.
• Collaborate with product and engineering teams to build internal tools that drive efficiency and scalability.
• Help shape internal operating cadence, track KPIs, and ensure accountability.

Requirements

• 4-8 years of experience in a high-performing, analytical environment (consulting, biz ops, startup/scale-up, or similar).
• Proven track record of taking initiatives from concept to execution.
• Strong analytical skills; comfortable working with SQL, Excel, and data visualization tools.
• Excellent communication and stakeholder management skills.
• \’Owner mindset\’—thrives on responsibility and is equally comfortable in the weeds or thinking big-picture.
• Bias for action and instinct to simplify complex problems.
• Nice to have: fluency in languages beyond English, experience working in global or emerging markets.

Values

• Impact first
• Team next
• Accept reality
• Propose solutions
• Win with grit
• Be proactively candid, with yourself and others
• Love the particular
• Own it
• Create positive energy
• Maybe, even have fun

Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are based on qualifications, experience, and business need. We strongly encourage applications from members of underrepresented communities.

If you require reasonable adjustments during the recruitment process, please let us know. Any information provided will be used solely to accommodate your requirements.

Note: We recognize imposter syndrome is real—candidates who do not perfectly fit every characteristic of this role are still encouraged to apply.

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