Programme Manager

dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First.

Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail – one of the world’s most competitive markets, with a deluge of multi-dimensional data – dunnhumby today enables businesses all over the world, across industries, to be Customer First.

dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro.

About the Role

We’re looking for a Programme Manager to lead the delivery of Tesco’s new media platform — turning bold vision into coordinated, real-world progress. This is not a traditional PMO role. It’s a hands-on, high-impact opportunity to shape how a new media platform is built and scaled from the ground up.
You’ll thrive in ambiguity, operate independently, and bring structure to complexity. From leading the pilot to embedding delivery frameworks for scale, you’ll be at the heart of one of Tesco Media’s most exciting transformations.

What You’ll Be Doing

• Lead delivery of the platform pilot, coordinating across teams and ensuring success even when the path is unclear.
• Design and evolve delivery frameworks that support agility, transparency, and accountability.
• Align internal teams, external publishers, and brand partners around shared milestones and outcomes.
• Surface and resolve delivery risks early to maintain momentum.
• Translate strategy into clear, trackable plans that drive progress.
• Manage multiple plans including pilot delivery, phased strategy reviews, and resource planning.

What We’re Looking For

• Proven experience delivering in start-up or scale-up environments, ideally involving new platforms and multi-partner ecosystems.
• Experience designing and evolving delivery frameworks.
• Strong stakeholder management across internal teams and external partners.
• Ability to identify and resolve delivery risks proactively.
• Commercial mindset and ability to translate strategy into action.

You’ll Thrive If You…

• Are relentlessly focused on execution and results.
• Design delivery approaches that are fit-for-purpose, not over-engineered.
• Operate with an entrepreneurial mindset and build structure as you go.
• Influence without authority and align teams around shared goals.
• Communicate with clarity, especially in complex or ambiguous situations.
• Stay resilient and keep teams moving forward through change.

The Challenges You’ll Tackle

• Acting as both planner and problem-solver — often in the same meeting.
• Delivering in a greenfield environment with limited precedent, tooling, or structure.
• Managing across multiple organisations with different cultures, priorities, and levels of maturity.
• Balancing the need for speed and experimentation with the need for rigour and accountability.

What you can expect from us

We won’t just meet your expectations. We’ll defy them. So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off.

You’ll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn.

And we don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you.

Our approach to Flexible Working

At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.

We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.

For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)

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Global Diversity and Inclusion Questions

At dunnhumby, we utilise our diversity of thought as our competitive edge .

We are proud of our diversity and committed to making dunnhumby an even more inclusive place to work that we can be proud of.

Our diversity and inclusion work is designed tocultivate a culture of belonging, where every dunnhumbian feels safe to bring their whole self to work, where everyone is welcome and we practice what we preach.

We have a full D&I strategy to implement this long-term behaviour change; in addition, we have five employee-led network groups to support colleagues in the areas of gender, sexual orientation, multiculturalism, mental health and wellbeing, and family.

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