Area Lettings & Rehousing Manager

Area Lettings & Rehousing Manager

Full-Time 55270 - 55270 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead a team managing lettings and rehousing cases in a dynamic environment.
  • Company: Join L&Q, a top UK housing association dedicated to quality homes for all.
  • Benefits: Enjoy a great pension, 28-31 days leave, health plans, and paid volunteering days.
  • Why this job: Make a real impact in communities while working in a supportive and inclusive culture.
  • Qualifications: Experience in management and a passion for resident advocacy are essential.
  • Other info: Early applications encouraged; flexible office attendance required.

The predicted salary is between 55270 - 55270 £ per year.

Title: Area Lettings & Rehousing Manager

Contract Type: 13month Fixed Term Contract – Full Time 35 hours

Salary: £55,270 per annum (London weighted salary) dependant on experience

Reporting Office: London, Stratford

Persona: Agile 1-2 days office attendance required (Please note: the successful candidate may be required to attend the office more frequently for training)

Working Pattern: Monday – Friday

Closing Date: 10 th August 2025 – 23:00

Interview Dates: will be held on a date to be confirmed

Area Lettings and Rehousing Manager.docx

Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more

Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.

*Previous Applicants May Not Apply* – (if prior applications were regretted within 12 weeks)

Join our Lettings and Rehousing Team at L&Q:

We are looking for an experienced lettings and rehousing manager to support one of our regional teams. Managing a team of 12 which includes lettings officers, rehousing managers and an assistant you will be responsible for all lettings, rehousing cases and enquiries in a geographical area.

If this sounds like you, we would love for you to apply!

Your impact in the role:

We are looking for an experienced manager who can work in a pressured environment and juggle competing priorities such are new build handovers, void KPIs, temporary accommodation cases, permanent rehousing cases, MP enquiries, complaints, housing ombudsman orders, and team management.

What you\’ll bring:

We are looking for someone that is calm under pressure, is resilient and retains a positive attitude in challenging situations. Someone that is a passionate advocate for residents and can use their personality to get the best out of other departments and colleagues.

We look forward to reviewing your application, and hearing about the genuine experiences and skills you could bring to our organisation. L&Q reserve the right to not accept statements that exceed 500 words.

About L&Q:

We\’re one of the UK\’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people\’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.

250,000 people call our properties \’home\’, and we\’re proud to serve diverse communities across London, the South East and North West of England.

At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q.

L&Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click here to read more.

If you require any reasonable adjustments at any stage during this process, including application stage, please email

At L&Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK\’s largest housing associations.

Click here to find out more about L&Q and why you should join us!

#TJ

Area Lettings & Rehousing Manager employer: London and Quadrant Housing Trust

L&Q is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. With a comprehensive benefits package including a generous pension plan, extensive annual leave, and opportunities for volunteering, employees are encouraged to thrive both personally and professionally. Located in London, our diverse and inclusive environment fosters collaboration and innovation, making it a rewarding place to contribute to meaningful housing solutions for communities.
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Contact Detail:

London and Quadrant Housing Trust Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Area Lettings & Rehousing Manager

✨Tip Number 1

Familiarise yourself with L&Q's core values and behavioural framework. Understanding their commitment to diversity and inclusion will help you align your responses during the interview, showcasing how your personal values resonate with theirs.

✨Tip Number 2

Prepare specific examples from your past experience that demonstrate your ability to manage a team under pressure. Highlight situations where you successfully juggled competing priorities, as this is crucial for the Area Lettings & Rehousing Manager role.

✨Tip Number 3

Research current trends in the housing sector, particularly around lettings and rehousing. Being knowledgeable about recent developments will not only impress your interviewers but also show your genuine interest in the field.

✨Tip Number 4

Network with current or former employees of L&Q if possible. Gaining insights into the company culture and expectations can provide you with valuable information to tailor your approach during the interview process.

We think you need these skills to ace Area Lettings & Rehousing Manager

Team Management
Lettings and Rehousing Expertise
Strong Communication Skills
Problem-Solving Skills
Ability to Work Under Pressure
Resilience
Customer Advocacy
Conflict Resolution
Knowledge of Housing Regulations
Project Management
Data Analysis for KPIs
Interdepartmental Collaboration
Adaptability to Changing Priorities
Empathy and Understanding of Resident Needs

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in lettings and rehousing management. Focus on your ability to manage teams, handle multiple priorities, and demonstrate resilience under pressure.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for housing and your advocacy for residents. Use specific examples from your past experiences to illustrate how you meet the requirements outlined in the job description.

Be Concise and Relevant: Remember that L&Q has a word limit of 500 words for statements. Be concise and ensure every word counts by focusing on your most relevant skills and experiences that align with the role.

Showcase Your Values: L&Q values diversity and inclusion. In your application, reflect on how your personal values align with theirs and provide examples of how you've contributed to an inclusive environment in your previous roles.

How to prepare for a job interview at London and Quadrant Housing Trust

✨Showcase Your Leadership Skills

As an Area Lettings & Rehousing Manager, you'll be managing a team of 12. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past, especially in high-pressure situations.

✨Demonstrate Your Problem-Solving Abilities

The role involves juggling multiple priorities and resolving complex issues. Prepare to share specific instances where you've effectively solved problems or improved processes, particularly in lettings or rehousing contexts.

✨Highlight Your Passion for Resident Advocacy

L&Q values candidates who are passionate advocates for residents. Be ready to discuss how you've championed resident needs in previous roles and how you plan to continue this advocacy in your new position.

✨Understand L&Q's Values and Mission

Familiarise yourself with L&Q's commitment to diversity, inclusion, and sustainability. During the interview, express how your personal values align with theirs and how you can contribute to their mission of providing quality housing.

Area Lettings & Rehousing Manager
London and Quadrant Housing Trust
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