Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team delivering wellbeing activities and develop community support programmes.
- Company: Join a forward-thinking organisation focused on mental health support in the community.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional development.
- Why this job: Make a real impact by shaping compassionate services for adults facing mental health challenges.
- Qualifications: 2+ years in community services or mental health, strong people management skills required.
- Other info: This role is based in East London with flexible working hours.
The predicted salary is between 28000 - 32000 £ per year.
Job Description
Role | Wellbeing Services Manager
🧩 Areas | Community Support
📍 Based | East London (Hybrid)
🕒 Hours | 30 hours/week
💰 Offer | £35,000 – £38,000 FTE (pro rata)
Hi 👋
We’re supporting a forward thinking organisation that centred support to adults facing mental health challenges in the community. They're now hiring a Wellbeing Services Manager to lead a frontline team and shape a responsive, compassionate support service for service users.
💥 As the Wellbeing Services Manager, you will:
- Lead a team of Coordinators delivering wellbeing activities and interventions
- Develop and oversee community based therapeutic and engagement programmes
- Liaise with funders, partners, and referral sources to grow the service and secure new referrals
- Oversee triage, referrals, and caseload allocation across the team
- Ensure services are delivered in a trauma-informed, safe, and inclusive way
- Monitor contract performance, manage internal reporting, and attend stakeholder meetings
- Identify training needs and deliver workshops to support staff development
💥 What we’re looking for:
- 2+ years’ experience working in community services or mental health support
- Strong people management skills and experience supervising teams
- Ability to lead safeguarding responses and manage performance
- Confident working with stakeholders including local authorities and health professionals
- Excellent planning, problem-solving, and reporting skills
- A calm, empathetic approach and commitment to trauma-informed practice
Service Manager employer: The Graduate Project
Contact Detail:
The Graduate Project Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager
✨Tip Number 1
Familiarise yourself with the specific challenges faced by adults with mental health issues in community settings. This knowledge will help you demonstrate your understanding of the role and how you can contribute to creating a supportive environment.
✨Tip Number 2
Network with professionals in the mental health and community services sectors. Attend relevant events or join online forums to connect with others who can provide insights or even referrals for the position.
✨Tip Number 3
Prepare to discuss your experience in managing teams and delivering training. Think of specific examples where you've successfully led a team or implemented a new programme, as this will showcase your leadership skills.
✨Tip Number 4
Research the organisation's current wellbeing programmes and any recent developments in their services. Being informed about their work will allow you to tailor your conversation during interviews and show your genuine interest in their mission.
We think you need these skills to ace Service Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Wellbeing Services Manager position. Tailor your application to highlight relevant experience in community services or mental health support.
Highlight Relevant Experience: In your CV and cover letter, emphasise your 2+ years of experience in community services or mental health support. Provide specific examples of how you've led teams, managed performance, and developed programmes that align with the role.
Showcase Your Skills: Make sure to showcase your strong people management skills, ability to work with stakeholders, and your planning and problem-solving abilities. Use bullet points to make these skills stand out in your application.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your calm and empathetic approach. Discuss your commitment to trauma-informed practice and how you can contribute to shaping a responsive support service for adults facing mental health challenges.
How to prepare for a job interview at The Graduate Project
✨Showcase Your Leadership Skills
As a Wellbeing Services Manager, you'll be leading a team. Be prepared to discuss your previous experience in managing teams, highlighting specific examples where you successfully motivated and guided your staff.
✨Demonstrate Your Understanding of Trauma-Informed Care
Since the role requires a commitment to trauma-informed practice, make sure to articulate your understanding of this approach. Share any relevant experiences or training that showcase your ability to create a safe and inclusive environment for service users.
✨Prepare for Stakeholder Engagement Questions
You’ll need to liaise with various stakeholders, so expect questions about your experience working with local authorities and health professionals. Prepare examples of how you've built relationships and secured referrals in the past.
✨Highlight Your Problem-Solving Abilities
The job involves planning and problem-solving, so be ready to discuss challenges you've faced in previous roles and how you overcame them. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
