Head of Operations

Head of Operations

Cardiff Full-Time 43000 - 78000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead global operations, manage supply chain, and improve processes for efficiency.
  • Company: Join PROMiXX, a fast-growing health and wellness brand innovating shaker bottles and supplements.
  • Benefits: Enjoy a competitive salary, stock options, and flexible hybrid working arrangements.
  • Why this job: Make a real impact in a scaling business with autonomy and visibility.
  • Qualifications: 3-5+ years in operations; experience with supply chain and logistics required.
  • Other info: UK-based role with travel to Cardiff HQ; cover letter required for application.

The predicted salary is between 43000 - 78000 £ per year.

Job Description

About PROMiXX

PROMiXX is a high-growth, design-led health and wellness brand pioneering innovation in shaker bottles, blending appliances, and supplement accessories. With a global footprint across Amazon, retail, and direct-to-consumer channels, we’re scaling fast — and we’re now hiring a Head of Operations to help drive our next phase of growth.

The Role

As Head of Operations, you’ll take ownership of the entire global operations function — from demand planning and procurement to inventory and logistics. You’ll manage a small team, lead implementation of critical systems, and build the processes that power our supply chain. This is a hands-on leadership role with real autonomy and visibility.

What You’ll Be Doing

·        Own and manage end-to-end global operations: supply chain, purchasing, inventory, demand planning, and forecasting

·        Oversee global logistics, including import/export, 3PL, B2B, and DTC fulfillment

·        Lead and develop a small team (operations coordinator and admin)

·        Implement and manage an inventory management system (currently spreadsheet-based)

·        Build and improve core processes to enable scale and operational efficiency

·        Collaborate cross-functionally with Sales, Product, Finance, and external partners

·        Identify and resolve operational bottlenecks with speed and ownership

·        Own supplier relationships, COGS oversight, and core operational reporting to support margin and efficiency targets

What We’re Looking For

·        3–5+ years of experience in operations within a CPG, DTC, or physical product business

·        Hands-on experience managing supply chain, forecasting, inventory, and logistics

·        Strong systems thinking; comfortable with spreadsheets and early tooling

·        Proven ability to work independently, take ownership, and move fast

·        UK-based, with the ability to travel to our Cardiff HQ as needed

·        Bonus: Experience implementing an IMS or ERP system

What You’ll Get

·        £50,000–£65,000 salary (based on experience)

·        Stock options package

·        Flexible, hybrid working setup

·        Full ownership of a core function in a scaling business

·        Opportunity to make a visible impact and grow with the company

Apply Now

If you’re excited to take the reins of a critical function at a fast-scaling brand, we’d love to hear from you. To apply, please submit your CV along with a cover letter explaining why this role interests you.

Preferably, include your cover letter as the first page of your CV. Alternatively, you may attach it as a separate document and send it to jem@promixx.com.

Please note: Applications without a cover letter will not be considered.

Head of Operations employer: PROMiXX

At PROMiXX, we pride ourselves on being a dynamic and innovative employer in the health and wellness sector, offering a vibrant work culture that fosters creativity and collaboration. As the Head of Operations, you'll enjoy a flexible hybrid working setup, competitive salary, and stock options, all while having the opportunity to lead a critical function in a rapidly growing company based in Cardiff. We are committed to employee growth, providing you with the autonomy to make impactful decisions and the chance to develop your skills in a supportive environment.
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Contact Detail:

PROMiXX Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of Operations

✨Tip Number 1

Familiarise yourself with the latest trends in supply chain management and logistics. Being knowledgeable about current best practices will not only help you in interviews but also demonstrate your commitment to the role.

✨Tip Number 2

Network with professionals in the health and wellness industry, especially those involved in operations. Engaging with others in the field can provide valuable insights and potentially lead to referrals.

✨Tip Number 3

Prepare to discuss specific examples of how you've improved operational efficiency in previous roles. Highlighting your hands-on experience with systems and processes will show that you're ready to take ownership.

✨Tip Number 4

Research PROMiXX thoroughly, including their products and market position. Understanding their business model and challenges will allow you to tailor your discussions and demonstrate your genuine interest in the company.

We think you need these skills to ace Head of Operations

Supply Chain Management
Inventory Management
Logistics Coordination
Demand Planning
Forecasting
Team Leadership
Process Improvement
Cross-Functional Collaboration
Operational Efficiency
Supplier Relationship Management
Cost of Goods Sold (COGS) Oversight
Systems Thinking
Spreadsheet Proficiency
Problem-Solving Skills
Experience with IMS or ERP Systems

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in operations, supply chain management, and logistics. Use specific examples from your past roles that demonstrate your ability to manage these areas effectively.

Craft a Compelling Cover Letter: Your cover letter should explain why you're interested in the Head of Operations role at PROMiXX. Discuss your passion for health and wellness, and how your skills align with their needs. Be sure to mention any experience with inventory management systems or ERP systems.

Showcase Leadership Skills: Since this role involves managing a small team, highlight your leadership experience. Provide examples of how you've successfully led teams, implemented processes, or resolved operational challenges in previous positions.

Follow Application Instructions: Ensure you include your cover letter as the first page of your CV or as a separate document. Double-check that your application is complete, as applications without a cover letter will not be considered.

How to prepare for a job interview at PROMiXX

✨Understand the Company and Its Products

Before your interview, make sure to research PROMiXX thoroughly. Familiarise yourself with their product range, especially their shaker bottles and blending appliances. This knowledge will help you demonstrate your genuine interest in the brand and its mission.

✨Showcase Your Operations Experience

Prepare to discuss your previous experience in operations, particularly in CPG or DTC environments. Highlight specific examples where you've successfully managed supply chains, logistics, or inventory systems, as this will be crucial for the role.

✨Demonstrate Leadership Skills

As the Head of Operations, you'll be leading a small team. Be ready to share your leadership style and provide examples of how you've developed teams in the past. Discuss how you handle challenges and motivate your team to achieve operational efficiency.

✨Prepare Questions About Operational Challenges

Think about potential operational bottlenecks that PROMiXX might face as they scale. Prepare insightful questions that show your understanding of the industry and your proactive approach to problem-solving. This will demonstrate your readiness to take ownership of the role.

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