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For Companies At a Glance
- Tasks: Lead a dynamic logistics team, ensuring top-notch service and operational excellence.
- Company: Join Europa Worldwide Group, a leading independent logistics operator with a strong reputation.
- Benefits: Enjoy competitive pay, 25 days off, wellbeing resources, and referral rewards up to £1000.
- Why this job: Be part of a supportive culture that values your contributions and promotes work-life balance.
- Qualifications: Experience in 3PL warehouse management and strong leadership skills are essential.
- Other info: This role is based in Corby, with a focus on continuous improvement and team development.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
Who we are?
Europa Worldwide Group is an ambitious independent logistics operator with three divisions, Europa Road, Europa Air & Sea, and Europa Warehouse, and has been featured in The Sunday Times Top Track 250 for three years.
The group employs over 1,100 people with 16 sales offices in the UK, and the Republic of Ireland, plus European teams in France, Belgium and the Netherlands and internationally in Cape Town Hong Kong, China, India and the UAE.
Are you a logistics pro with a passion for operational excellence and top-tier customer service?
We are looking for
A Warehouse Services Manager join our team in Corby, you’ll be the driving force behind a smooth-running, high-performing general logistics function ensuring our clients expectations are not only met but exceeded. You will take ownership, boost profitability, and deliver outstanding service from the inside out.
What can we offer in return?
- Competitive package
- Hours Monday to Friday 9am to 5:30pm
- Convenient Onsite Amenities: Free car parking and an onsite canteen for your convenience.
- Generous Time Off: Benefit from 25 days of annual leave.
- Enhanced Family Leave: Benefit from enhanced maternity, paternity, and adoption pay.
- Benefits portal: where you access a wide range of exclusive discounts, company benefits, wellbeing resources and much more.
- Wellbeing Focus: Access our employee wellbeing programme for your overall health and happiness.
- Referral Rewards: Earn up to £1000 by referring a friend to join our team.
- Work-Life Balance: Thrive in a fantastic working culture that promotes an excellent work-life balance.
- Recognition Programs: Celebrate your contributions with our charity 50-50 and long service awards
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What you will be doing:
- Drive cost efficiency, service excellence, and quality while maximising income and net profit.
- Take full ownership of all processes within your area, regularly reviewing, updating, and ensuring team-wide understanding and adoption.
- Manage and safeguard the Profit & Loss for your area, ensuring timely and accurate client billing and protecting Europa’s commercial interests.
- Collaborate effectively with peers to deliver consistent results across all operational areas, aligning with company values and fostering strong teamwork.
- Build and maintain strong relationships with key site personnel—acting as their primary point of contact to drive actions forward.
- Oversee labour planning and deployment to ensure adherence to operational KPIs and financial targets.
- Lead and support a team of Area Managers ensuring strict compliance with company standards, processes, values, and financial protocols.
- Uphold and exceed service levels and contractual commitments, ensuring we always deliver on our promises to clients.
- Champion continuous improvement across all operational facets under your control.
- Set and manage effective meeting cadences, adjusting schedules according to peak and non-peak periods.
- Always safeguard the business’s reputation with clients.
- Foster a high-performance, inclusive team culture where every contribution is valued and recognised.
- Demonstrate ownership and accountability, always acting with integrity, honesty, and transparency.
- Actively invest in personal development and support the growth of team members.
- Undertake any additional tasks as required by your line manager from time to time.
Our Ideal Person:
- Proven experience in managing operations within a 3PL warehouse environment, ideally in a high-volume, fast-paced setting.
- Strong commercial acumen with the ability to manage budgets, control costs, and drive profitability.
- A proactive, hands-on leader who takes full ownership and accountability for their area.
- Resilient and adaptable, able to maintain performance and morale during periods of pressure or change.
- Comprehensive understanding of warehouse operations, including labour planning, resource deployment, and operational KPIs.
- Experience in managing client expectations and delivering high levels of customer service and satisfaction.
- Excellent problem-solving skills with the ability to make informed, data-driven decisions under pressure.
- Solid understanding of contractual obligations and service level agreements with a proven track record of meeting and exceeding them.
- Strong communication and interpersonal skills confident liaising with stakeholders at all levels, both internal and external.
- Experience in driving and embedding continuous improvement initiatives within operational teams.
- Comfortable working in a target-driven and results-oriented environment.
Europa Worldwide Group do not accept agency CV submissions unless specifically requested/ engaged with the role by the Internal Recruitment Team. Please do not submit speculative CV’S to our Recruiters, Employees, Hiring Managers, or any branches/locations directly. Europa will not be responsible for any fees related to CV’s received in this unsolicited manner.
Please note – if you submit your CV, you are giving Europa Worldwide Group Ltd, and its subsidiaries consent to hold your personal data. All applications will be dealt with according to General Data Protection Regulations. Europa Worldwide Group are committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Please note that an offer of employment is subject to the completion of a satisfactory pre-employment checks
Warehouse Services Manager employer: Europa Worldwide Group
Contact Detail:
Europa Worldwide Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warehouse Services Manager
✨Tip Number 1
Familiarise yourself with the logistics industry, especially 3PL warehouse operations. Understanding the nuances of cost efficiency, service excellence, and operational KPIs will help you speak confidently about your experience during interviews.
✨Tip Number 2
Network with professionals in the logistics sector, particularly those who have experience in warehouse management. Engaging with them can provide insights into the role and may even lead to referrals or recommendations.
✨Tip Number 3
Prepare to discuss specific examples of how you've driven continuous improvement in previous roles. Highlighting your problem-solving skills and ability to manage client expectations will set you apart from other candidates.
✨Tip Number 4
Research Europa Worldwide Group's values and recent achievements. Tailoring your conversation to align with their mission and demonstrating your enthusiasm for their culture can make a positive impression during the interview process.
We think you need these skills to ace Warehouse Services Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in warehouse operations and logistics management. Use keywords from the job description, such as 'cost efficiency', 'service excellence', and 'team culture' to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for operational excellence and customer service. Mention specific examples of how you've driven profitability and improved processes in previous roles, aligning with the responsibilities outlined in the job description.
Highlight Leadership Skills: Since the role requires managing a team, emphasise your leadership experience. Discuss how you've supported team development, fostered a high-performance culture, and maintained morale during challenging times.
Showcase Problem-Solving Abilities: Provide examples of how you've tackled challenges in a fast-paced environment. Highlight your problem-solving skills and ability to make data-driven decisions, which are crucial for the Warehouse Services Manager position.
How to prepare for a job interview at Europa Worldwide Group
✨Showcase Your Logistics Expertise
Make sure to highlight your experience in managing operations within a 3PL warehouse environment. Be prepared to discuss specific examples of how you've driven cost efficiency and service excellence in previous roles.
✨Demonstrate Leadership Skills
As a Warehouse Services Manager, you'll need to lead a team effectively. Share instances where you've successfully managed teams, fostered a high-performance culture, and supported the growth of team members.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving skills. Think of scenarios where you've made data-driven decisions under pressure and be ready to explain your thought process and outcomes.
✨Understand Client Expectations
Since client satisfaction is key, be ready to discuss how you've managed client expectations in the past. Provide examples of how you've ensured high levels of customer service and satisfaction while meeting contractual obligations.
