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For Companies At a Glance
- Tasks: Lead a brilliant team to create an amazing Lounge experience for customers.
- Company: Join a fast-growing business known for its vibrant community atmosphere.
- Benefits: Enjoy overtime pay, staff discounts, paid breaks, and 28 days holiday!
- Why this job: Be part of a unique culture with opportunities for personal development and career growth.
- Qualifications: Experience as a General Manager or similar role in hospitality is essential.
- Other info: Celebrate with the most talked-about staff party in hospitality - Loungefest!
The predicted salary is between 36000 - 60000 £ per year.
Lounges are pretty special places, and what makes them so special is the brilliant people who run them. The person who runs the brilliant people who run the Lounge has to be super-brilliant, and that’ll be you. Your standards will be as high as ours, but exactly how you do it will be unique to you. You’ll be responsible for leading your team to deliver 14 great shifts, taking full ownership so your Lounge is an amazing and unique place to work and a great place to be for the local community. You’ll be making sure every customer leaves happy. Which they tend to do. Thanks to your super-brilliant management.
The Good Stuff
- Overtime pay for every hour worked over contracted hours!
- Staff food on every shift
- 50% off staff discount to enjoy outside working hours from day one
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- The most talked-about staff party in hospitality – Loungefest!
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers)
- Company pension scheme
- Long service awards
- Power over your pay with Wagestream
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
- Christmas and Boxing Day off!
What you’ll bring
- You are probably an existing General Manager, Assistant Manager, Deputy Manager or Restaurant Manager with a background in restaurants, bars, cafés or coffee shops.
- You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
- You will be familiar with managing through clear KPIs and making decisions considering labour; stock; food safety requirements, customer sentiment plus others in line with brand standards and a budget.
- You will have delivered successful training and recruitment for front of house teams including servers through to Assistant Managers.
- Ideally some experience back of house, understand what makes kitchen and kitchen teams click would be preferable.
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General Manager employer: Lounge
Contact Detail:
Lounge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Showcase your leadership skills by sharing specific examples of how you've successfully managed teams in the past. Highlight any unique strategies you implemented that led to improved team performance or customer satisfaction.
✨Tip Number 2
Familiarize yourself with the Lounge's brand and values. When discussing your experience, align your management style and achievements with what makes the Lounge special, emphasizing your commitment to creating a unique atmosphere.
✨Tip Number 3
Prepare to discuss your experience with KPIs and how you've used them to drive results. Be ready to share specific metrics you've improved in previous roles, demonstrating your ability to manage budgets and resources effectively.
✨Tip Number 4
Network with current or former employees of the Lounge if possible. Gaining insights into their experiences can help you understand the company culture better and tailor your approach during the interview process.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing teams, particularly in a bar or restaurant environment. Emphasize your leadership skills and any relevant KPIs you've successfully managed.
Craft a Compelling Cover Letter: In your cover letter, express your passion for creating unique customer experiences and leading teams. Share specific examples of how you've improved team performance or customer satisfaction in previous roles.
Showcase Your Management Style: During the application process, be prepared to discuss your management style. Highlight how you motivate your team and ensure high standards, as well as your approach to training and recruitment.
Research the Company Culture: Understand the company's values and culture. Mention in your application how your personal values align with theirs, especially regarding community engagement and customer service.
How to prepare for a job interview at Lounge
✨Show Your Leadership Style
As a General Manager, your leadership style is crucial. Be prepared to discuss how you motivate and inspire your team, share examples of successful training initiatives you've led, and explain how you handle challenges in a bar or restaurant environment.
✨Know the KPIs
Familiarize yourself with key performance indicators relevant to the role. Be ready to talk about how you've used KPIs to drive performance, manage labor costs, and ensure customer satisfaction in your previous positions.
✨Demonstrate Customer Focus
Highlight your commitment to customer satisfaction. Share specific examples of how you've ensured that every customer leaves happy, and discuss any strategies you've implemented to gather and act on customer feedback.
✨Discuss Your Back of House Experience
While the focus is on front of house management, having back of house experience can set you apart. Talk about your understanding of kitchen operations and how it helps you manage your team effectively and maintain high standards across the board.
