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- Tasks: Support Delivery Managers in implementing change projects for the Home Claims team.
- Company: Join Hastings Direct, a digital insurance provider aiming to be the best in the UK market.
- Benefits: Enjoy flexible hybrid working, competitive bonuses, and a comprehensive wellbeing program.
- Why this job: Be part of a supportive culture focused on growth, innovation, and making a real impact.
- Qualifications: Strong project support experience; knowledge of regulated environments is a plus.
- Other info: 25 days annual leave, private healthcare options, and a vibrant workplace culture await you!
The predicted salary is between 28800 - 43200 £ per year.
Operational Delivery Executive – Home Claims
Locations: Leicester or Bexhill-on-Sea (both hybrid)
Welcome to Hastings Direct – From our Group HR Director Pam Angel
We’re a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We’ve made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We’re…
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Operational Delivery Executive - Home Claims employer: Hastings Direct
Contact Detail:
Hastings Direct Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Delivery Executive - Home Claims
✨Tip Number 1
Familiarize yourself with the 4Cs culture at Hastings Direct. Understanding how they prioritize colleagues, customers, company, and community will help you align your approach during interviews and discussions.
✨Tip Number 2
Highlight any experience you have in managing change projects, especially in regulated environments like insurance or claims. Be ready to discuss specific examples of how you've successfully implemented changes that benefited both customers and colleagues.
✨Tip Number 3
Prepare to demonstrate your problem-solving skills. Think of scenarios where you've creatively tackled challenges in project delivery, as this role requires a collaborative approach with various stakeholders.
✨Tip Number 4
Research the latest trends in digital insurance and home claims. Being knowledgeable about current industry developments can set you apart and show your genuine interest in the field.
We think you need these skills to ace Operational Delivery Executive - Home Claims
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Operational Delivery Executive position. Make sure you understand the key responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience with project management and operational changes. Use specific examples that demonstrate your ability to support multiple projects successfully, especially in a regulated environment.
Show Your Passion: Express your genuine drive and motivation for improving processes for both colleagues and customers. Share any relevant experiences or initiatives you've been involved in that showcase your passion for making things better.
Tailor Your Application: Customize your CV and cover letter to reflect the language and values mentioned in the job description. Incorporate terms like '4Cs culture' and 'whole systems thinking' to show that you align with Hastings Direct's approach.
How to prepare for a job interview at Hastings Direct
✨Show Your Project Management Skills
Be prepared to discuss your experience in managing multiple projects. Highlight specific examples where you successfully delivered changes in operational areas, IT, or processes, and how these benefited both customers and colleagues.
✨Demonstrate Your Passion for Improvement
Express your genuine drive and motivation for making things better. Share instances where you've identified issues and implemented solutions that enhanced the customer journey or improved team efficiency.
✨Understand the Regulatory Environment
Familiarize yourself with the insurance and claims landscape, especially if you have prior experience in a regulated environment. Be ready to discuss how you can navigate these regulations while implementing change.
✨Emphasize Collaboration and Stakeholder Engagement
Talk about your ability to build supportive relationships with stakeholders. Provide examples of how you've worked creatively with frontline colleagues and specialists to solve challenges and implement successful changes.
