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- Tasks: Lead and manage wellbeing services, ensuring top-notch support for clients.
- Company: Join a dynamic organisation dedicated to enhancing mental health and wellbeing.
- Benefits: Enjoy flexible working hours, remote options, and wellness perks.
- Why this job: Make a real difference in people's lives while working in a supportive culture.
- Qualifications: A passion for wellbeing and experience in service management is essential.
- Other info: Opportunity for growth and professional development in a thriving sector.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
Role | Wellbeing Services Manager
🧩 Areas | Community Support
📍 Based | East London (Hybrid)
🕒 Hours | 30 hours/week
💰 Offer | £35,000 – £38,000 FTE (pro rata)
Hi 👋
We’re supporting a forward thinking organisation that centred support to adults facing mental health challenges in the community. They're now hiring a Wellbeing Services Manager to lead a frontline team and shape a responsive, compassionate support service for service users.
💥 As the Wellbeing Services Manager, you will:
- Lead a team of Coordinators delivering wellbeing activities and interventions
- Develop and oversee community based therapeutic and engagement programmes
- Liaise with funders, partners, and referral sources to grow the service and secure new referrals
- Oversee triage, referrals, and caseload allocation across the team
- Ensure services are delivered in a trauma-informed, safe, and inclusive way
- Monitor contract performance, manage internal reporting, and attend stakeholder meetings
- Identify training needs and deliver workshops to support staff development
💥 What we’re looking for:
- 2+ years’ experience working in community services or mental health support
- Strong people management skills and experience supervising teams
- Ability to lead safeguarding responses and manage performance
- Confident working with stakeholders including local authorities and health professionals
- Excellent planning, problem-solving, and reporting skills
- A calm, empathetic approach and commitment to trauma-informed practice
Service Manager employer: The Graduate Project
Contact Detail:
The Graduate Project Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager
✨Tip Number 1
Familiarise yourself with the latest trends in wellbeing services. Understanding current practices and innovations will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Network with professionals in the wellbeing sector. Attend relevant events or join online forums to connect with others who can provide insights or even refer you to opportunities at StudySmarter.
✨Tip Number 3
Prepare to discuss your leadership style and how it aligns with our values. Think of specific examples from your past experiences that demonstrate your ability to manage teams effectively in a wellbeing context.
✨Tip Number 4
Research StudySmarter’s approach to wellbeing services. Knowing our mission and how we implement our services will allow you to tailor your conversation during the interview, making you a more compelling candidate.
We think you need these skills to ace Service Manager
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the Wellbeing Services Manager position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in service management or wellbeing services. Use specific examples to demonstrate how your background aligns with the role.
Craft a Compelling Cover Letter: Write a personalised cover letter that showcases your passion for wellbeing services. Explain why you are interested in this position and how you can contribute to the company's mission.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at The Graduate Project
✨Understand the Role
Make sure you have a clear understanding of what a Wellbeing Services Manager does. Research the specific responsibilities and challenges associated with the role, as well as the company's approach to wellbeing services.
✨Showcase Your Experience
Prepare to discuss your previous experience in managing wellbeing services or similar roles. Highlight specific examples where you've successfully implemented programmes or improved service delivery.
✨Demonstrate Empathy and Communication Skills
As a Service Manager, you'll need to connect with both staff and clients. Be ready to share examples of how you've effectively communicated and shown empathy in challenging situations.
✨Prepare Questions
Have thoughtful questions ready to ask the interviewers about their wellbeing initiatives and future plans. This shows your genuine interest in the role and helps you assess if the company aligns with your values.
