Service Advisor

Service Advisor

Bristol Full-Time 30000 £ / year No home office possible
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At a Glance

  • Tasks: Engage with customers, schedule services, and keep them updated on their vehicle's progress.
  • Company: Join a leading car dealership with a supportive management team and a growing service department.
  • Benefits: Enjoy a competitive salary, manufacturer training, and genuine career progression opportunities.
  • Why this job: Be part of a dynamic team that values your growth and offers hands-on training in the automotive industry.
  • Qualifications: Previous automotive experience is needed, but main dealer experience is not required.
  • Other info: Contact Ed Bott at ASI Recruitment for more details and ensure your CV has your contact info.

Automotive Service Advisor required in Bristol

up to 30,000 basic salary + OTE

Monday to Friday, Saturday AM on rota

This is an exciting opportunity to join an expanding Service department within a Main Car dealership.

The department and dealership is spear-headed by a management structure who understand the business and the manufacturer inside out.

Key Responsibilities/Skills:

  • Greeting customers and scheduling services
  • Keeping customers updated on the progress of their vehicle
  • Providing additional services including service plans
  • Handling customer complaints

For your hard work you will be rewarded with:

  • A fantastic dealer group with genuine progression routes
  • Manufacturer training
  • The opportunity to work with like-minded Service department members

You will require previous Automotive experience, however you do not require Main Dealer experience as this site will offer you the support and training required to achieve your potential.

If this position sounds perfect for the next step in your career, please get in touch with Ed Bott at ASI Recruitment using ref: 7278 to discuss in more detail.

Important

ASI Recruitment will not forward your CV to any job without speaking to you first, can you please make sure your contact details are on your CV, Mobile, Email and Landline if you have one

If you would like to know more about this exciting opportunity, please get in touch with your current and accurate CV.

Our standard procedure is to speak to you before we send your CV to any of our clients so please make sure your contact details are on your CV.

Service Advisor employer: ASI Recruitment

Join a dynamic and expanding Service department in Bristol, where your contributions as a Service Advisor will be valued and rewarded. With a supportive management team and genuine opportunities for progression, you will receive comprehensive manufacturer training and work alongside passionate colleagues who share your commitment to customer service excellence. This is not just a job; it's a chance to grow your career in a thriving automotive environment.
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Contact Detail:

ASI Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Advisor

✨Tip Number 1

Familiarise yourself with the specific services offered by the dealership. Knowing the ins and outs of their service plans and additional offerings will help you engage confidently with customers during the interview.

✨Tip Number 2

Brush up on your customer service skills, especially in handling complaints. Be prepared to discuss examples from your past experiences where you've successfully resolved customer issues, as this is a key part of the role.

✨Tip Number 3

Research the automotive industry trends and challenges. Being knowledgeable about current developments can impress your interviewers and show that you're genuinely interested in the field.

✨Tip Number 4

Network with current or former employees of the dealership if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview.

We think you need these skills to ace Service Advisor

Customer Service Skills
Communication Skills
Problem-Solving Skills
Time Management
Automotive Knowledge
Complaint Handling
Scheduling and Organisational Skills
Attention to Detail
Teamwork
Sales Skills
Technical Aptitude
Adaptability
Interpersonal Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant automotive experience and skills that align with the Service Advisor role. Emphasise your customer service abilities, as well as any experience in scheduling or handling complaints.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your desire to work in a service department. Mention specific examples of how you've successfully managed customer interactions in the past.

Highlight Relevant Skills: In your application, focus on key skills such as communication, problem-solving, and time management. These are crucial for a Service Advisor role, so make sure they stand out.

Include Contact Information: Ensure your CV includes up-to-date contact details, including your mobile number, email, and landline if you have one. This is essential for the recruitment process, as the company will need to reach you easily.

How to prepare for a job interview at ASI Recruitment

✨Know the Company

Before your interview, take some time to research the dealership and its service department. Understand their values, the brands they work with, and any recent news or achievements. This will help you tailor your answers and show genuine interest.

✨Prepare for Customer Scenarios

As a Service Advisor, you'll be dealing with customers regularly. Prepare for questions about how you would handle specific customer scenarios, such as complaints or scheduling conflicts. Use examples from your past experience to demonstrate your problem-solving skills.

✨Highlight Your Automotive Experience

Even if you haven't worked in a main dealer before, emphasise your previous automotive experience. Discuss any relevant roles you've had, the skills you've gained, and how they can apply to this position. This will show that you're ready to hit the ground running.

✨Ask Insightful Questions

At the end of the interview, be prepared to ask questions that show your enthusiasm for the role. Inquire about the team dynamics, training opportunities, or the dealership's future plans. This not only demonstrates your interest but also helps you assess if it's the right fit for you.

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