Customer Service Administrator
Customer Service Administrator

Customer Service Administrator

Coventry Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support customer service operations and enhance urban life through innovative solutions.
  • Company: Join Schindler, a leader in mobility solutions since 1874, enhancing accessibility for communities.
  • Benefits: Enjoy performance bonuses, discounts, and a supportive work culture focused on your growth.
  • Why this job: Make a real impact on urban life while thriving in a diverse and inclusive environment.
  • Qualifications: Self-starter with analytical skills; experience in PowerPoint, Excel, and SAP preferred.
  • Other info: Be part of #TeamSchindler and help shape sustainable cities for the future.

The predicted salary is between 24000 - 36000 £ per year.

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Location: Coventry,England,United Kingdom
Job ID:80948

We Elevate… Quality of urban life

Our elevators, escalators, and moving walks safely transport more than twobillion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you’ll discover meaningful work that enhancesquality of life for communities, and contribute to making places moreaccessible, inclusive, and sustainable for all. We combine innovation, safety, and high ethical standards, ensuring respectboth among colleagues and for the world around us. By joining us, you don’tjust become part of our success story; you help shape the future and continueour rich legacy that started back in 1874.

Join us as a

What we\’re looking for:

  • A Self starter with a collaborative approach
  • Analytical and reporting skills
  • PowerPoint and Excel experience essential
  • SAP experience preferable

Why work for us:

  • Annual Company performance related bonus
  • Discounts & Benefits Scheme

What’s in it for you?

  • Join our purpose-driven organization. Help shape an industry in which two billion people rely on our products and services every day.
  • Your development matters to us. We help you grow by offering the support you need to develop your skills and access a rewarding and fulfilling career.
  • Thrive in a diverse and supportive culture. Through local and global initiatives, we promote a culture of inclusion which celebrates diversity and ensures that everyone feels valued.

Become part of our team, help us enhance quality of life and drive innovationwhile raising the bar for safety and sustainability. We value your diverse skills andperspectives as together we shape the sustainable cities of today and tomorrow.

Are you ready to embark on a new journey? Join #TeamSchindler!
Discover more on our career website .

At Schindler Group we value inclusion and diversity, and practise equity to create equal opportunities for all. We endeavour that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, colour, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health or disability.

Any unsolicited application from Recruitment Agencies is deemed to be rejected and does not constitute in any manner an offer from a Recruitment Agency.

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Customer Service Administrator employer: Schindler Group

At Schindler, we are committed to enhancing urban life through our innovative solutions, and as a Customer Service Administrator in Coventry, you will play a vital role in this mission. We offer a supportive work culture that values diversity and inclusion, alongside opportunities for personal and professional growth, ensuring that your contributions are recognised and rewarded. Join us to be part of a purpose-driven team that prioritises safety, sustainability, and the well-being of communities worldwide.
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Contact Detail:

Schindler Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service Administrator

✨Tip Number 1

Familiarise yourself with the Schindler Group's mission and values. Understanding their commitment to quality of urban life and sustainability will help you align your responses during interviews, showcasing how your personal values match theirs.

✨Tip Number 2

Brush up on your analytical and reporting skills. Since these are key requirements for the role, consider preparing examples from your past experiences where you've successfully used these skills to solve problems or improve processes.

✨Tip Number 3

Get comfortable with PowerPoint and Excel, as these tools are essential for the position. You might want to create a mock report or presentation to demonstrate your proficiency, which could impress during any practical assessments.

✨Tip Number 4

If you have experience with SAP, be ready to discuss it in detail. If not, consider doing some research or taking a short course to familiarise yourself with its functionalities, as this could give you an edge over other candidates.

We think you need these skills to ace Customer Service Administrator

Customer Service Skills
Analytical Skills
Reporting Skills
Proficiency in PowerPoint
Proficiency in Excel
SAP Experience
Collaboration Skills
Self-Starter Attitude
Attention to Detail
Problem-Solving Skills
Communication Skills
Time Management
Adaptability
Organisational Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Customer Service Administrator position. Tailor your application to highlight how your experience aligns with these requirements.

Highlight Relevant Skills: Make sure to emphasise your analytical and reporting skills, as well as your proficiency in PowerPoint and Excel. If you have experience with SAP, mention it clearly, as this is preferable for the role.

Craft a Compelling Cover Letter: Write a cover letter that showcases your collaborative approach and self-starter attitude. Use specific examples from your past experiences to demonstrate how you can contribute to Schindler's mission of enhancing quality of life.

Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Schindler Group

✨Show Your Analytical Skills

As a Customer Service Administrator, you'll need to demonstrate your analytical abilities. Be prepared to discuss examples of how you've used data to solve problems or improve processes in previous roles.

✨Familiarise Yourself with SAP

While SAP experience is preferable, it's important to show your willingness to learn. If you have any experience with similar systems, mention it and express your eagerness to get up to speed with SAP quickly.

✨Highlight Your Collaborative Approach

This role requires a self-starter who can work well with others. Prepare examples of past teamwork experiences where you contributed positively to group dynamics and achieved common goals.

✨Prepare for Questions on PowerPoint and Excel

Since PowerPoint and Excel skills are essential, be ready to discuss your proficiency with these tools. Consider preparing a brief example of a project where you effectively used these applications to present data or reports.

Customer Service Administrator
Schindler Group
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