Principal Engineer (John Lewis Shop and Contact Centre)
Principal Engineer (John Lewis Shop and Contact Centre)

Principal Engineer (John Lewis Shop and Contact Centre)

London Full-Time 63000 - 96000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead engineering strategy for John Lewis shops and contact centres, driving innovation and modernisation.
  • Company: Join John Lewis, a renowned UK retailer committed to quality and customer satisfaction.
  • Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional growth.
  • Why this job: Be part of a dynamic team shaping technology solutions that impact customers and business success.
  • Qualifications: Strong engineering background with experience in software delivery and leadership across multiple teams.
  • Other info: Flexible working arrangements with occasional office visits; collaborative environment with key stakeholders.

The predicted salary is between 63000 - 96000 £ per year.

Job Description

Find out more about being a Software Engineer in the Partnership, and the technology we use:https://engineering-principles.jlp.engineering/principles/

At a glance

  • Contract type – This position is a permanent contract.

  • Salary – £75,000 – £120,000

  • Flexible Working: This is a hybrid working role, therefore your time will primarily be split between working from home (in the UK) and London Head Office. How…

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Principal Engineer (John Lewis Shop and Contact Centre) employer: John Lewis & Partners

At John Lewis, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. As a Principal Engineer, you'll enjoy the flexibility of hybrid working, competitive salary, and opportunities for professional growth while contributing to meaningful projects that enhance our shops and contact centres. Our commitment to employee development and a supportive environment makes us a standout choice for those seeking a rewarding career in technology.
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Contact Detail:

John Lewis & Partners Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Principal Engineer (John Lewis Shop and Contact Centre)

✨Tip Number 1

Familiarise yourself with the engineering principles and technologies used at John Lewis by exploring their website. Understanding their approach will help you align your experience with their needs and demonstrate your enthusiasm for the role.

✨Tip Number 2

Network with current or former employees of John Lewis, especially those in engineering roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your discussions during interviews.

✨Tip Number 3

Prepare to discuss your experience with modern software engineering techniques, particularly Continuous Delivery and Domain Driven Design. Be ready to share specific examples of how you've implemented these practices in previous roles.

✨Tip Number 4

Highlight your leadership experience and ability to influence stakeholders. Be prepared to discuss how you've successfully led teams and managed complex projects, as this is crucial for a Principal Engineer role.

We think you need these skills to ace Principal Engineer (John Lewis Shop and Contact Centre)

Strong Engineering Background
Modern Software Engineering Techniques
Continuous Delivery
Domain Driven Design
Technical Implementation of Package Solutions
Senior Leadership Experience
Stakeholder Management
Influencing Multi-Million Pound Investments
Architectural Styles Knowledge
Integration Patterns Experience
Resilience and Scalability Techniques
Lean and Systems Thinking
Collaboration with Key Stakeholders
Experience in Retail or Contact Centre
Hands-on Software Engineering Experience
Engineering Management Skills

Some tips for your application 🫡

Understand the Role: Before applying, take the time to thoroughly understand the responsibilities and requirements of the Principal Engineer position at John Lewis. Familiarise yourself with their engineering principles and the technologies they use by visiting the provided link.

Tailor Your CV: Make sure your CV highlights your relevant experience in software engineering, particularly focusing on your leadership roles and any experience with modern software engineering techniques like Continuous Delivery and Domain Driven Design.

Craft Thoughtful Application Answers: When answering application questions, provide specific examples from your past experiences that demonstrate your ability to lead teams, influence stakeholders, and deliver high-quality software solutions. Use the STAR method (Situation, Task, Action, Result) to structure your responses.

Prepare for Interviews: If you progress to the interview stage, prepare to discuss your technical expertise and leadership experience in detail. Be ready to explain how you've applied various architectural styles and integration patterns in your previous roles, as well as your approach to modernising technology.

How to prepare for a job interview at John Lewis & Partners

✨Understand the Company Culture

Before your interview, take some time to research John Lewis and its values. Understanding their commitment to partnership and customer service will help you align your answers with their culture.

✨Showcase Your Technical Expertise

Be prepared to discuss your experience with modern software engineering techniques, especially Continuous Delivery and Domain Driven Design. Highlight specific projects where you've successfully implemented these practices.

✨Prepare for Leadership Questions

As a Principal Engineer, you'll need to demonstrate your leadership skills. Think of examples where you've influenced teams or stakeholders, particularly in high-stakes situations involving significant investments.

✨Discuss Collaboration and Stakeholder Engagement

Since the role involves working closely with various stakeholders, be ready to talk about how you've collaborated with different teams in the past. Share examples that illustrate your ability to build relationships and drive change.

Principal Engineer (John Lewis Shop and Contact Centre)
John Lewis & Partners

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