Senior Support Worker

Senior Support Worker

Dundee Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support management and team in delivering outstanding care to individuals with learning disabilities.
  • Company: Cygnet has over 30 years of experience providing high-quality mental health services.
  • Benefits: Enjoy flexible working, discounts, and opportunities for professional development.
  • Why this job: Make a real difference in people's lives while enjoying excellent career prospects.
  • Qualifications: Must be a great communicator, team player, and passionate about empowering others.
  • Other info: Candidates will need to undergo an enhanced PVG check.

The predicted salary is between 30000 - 42000 £ per year.

We are looking for a confident Senior Support Worker with a passion for delivering outstanding care.

You\’ll be working 42 hours a week, making a positive difference to the lives of the people in our care at Thistle House in Brought Ferry.

Situated in a residential area of Dundee, Thistle House is a specialist residential service supporting up to ten individuals with learning disabilities and complex needs. The team of nurses and support workers also support those with behaviours that may challenge, as well as those who have associated mental health needs.

Thistle House is located in the city of Dundee, which has an extensive array of community amenities, including leisure centres, social clubs, shops, colleges, and work placement settings. Individuals can also enjoy walks and visits to the nearby botanical gardens and Discovery Quay.

At Cygnet, our perks go way beyond pension schemes and excellent professional development.

You\’ll also enjoy shopping, travel, and leisure discounts — as well as a range of healthcare and financial benefits — to support you to be happy both in and out of work.

Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others — every day.

Your day-to-day

  1. Support both management and team members in the day-to-day running of the service
  2. Ensure duties are allocated effectively and safely
  3. Offer enhanced care with a flexible learning approach for all the people in our care
  4. Provide guidance & encouragement through physical & emotional support
  5. Learn about individuals\’ specific needs & provide help in the most appropriate way
  6. Assist with medical & welfare needs and report as required
  7. Safeguard
  8. Maintain a safe & clean environment for all

Why Cygnet? We\’ll offer you

  • Opportunities for further learning with our excellent apprenticeship scheme
  • Flexible working with the opportunity for overtime
  • Regular coaching & appraisal
  • Expert supervision & peer support
  • Employee discount savings & Cycle to Work scheme

You are

  • Genuinely driven with a desire to make a real difference in people\’s lives
  • An excellent communicator & a good team player
  • Sensitive & intuitive with the energy required to provide a trusting, stimulating & varied environment
  • Passionate about empowering & supporting service user independence

Successful candidates will be required to undergo an enhanced PVG check.

Cygnethas been providing a national network of high-quality specialist mental health services for more than 30 years. We have built a reputation for delivering pioneering services and outstanding outcomes. Our expert care enables thousands of individuals to consistently make a positive difference in their lives.

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Senior Support Worker employer: Cygnet Health Care

Cygnet is an exceptional employer that prioritises the well-being and professional growth of its staff, offering a supportive work culture where every team member can thrive. Located in the vibrant city of Dundee, Thistle House provides a unique opportunity to make a meaningful impact on the lives of individuals with learning disabilities and complex needs, all while enjoying access to local amenities and a range of employee benefits including flexible working, discounts, and ongoing training. Join us to be part of a dedicated team that values compassion and excellence in care.
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Contact Detail:

Cygnet Health Care Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Support Worker

✨Tip Number 1

Familiarise yourself with the specific needs of individuals with learning disabilities and complex needs. Understanding their challenges and how to provide tailored support will demonstrate your commitment and expertise during any discussions.

✨Tip Number 2

Highlight your experience in a team environment, especially in roles that require collaboration with management and other support workers. Being able to showcase your teamwork skills will be crucial in a role that involves supporting both staff and service users.

✨Tip Number 3

Prepare to discuss your approach to safeguarding and maintaining a safe environment. This is a key aspect of the role, and demonstrating your knowledge and proactive strategies will set you apart from other candidates.

✨Tip Number 4

Research Cygnet's values and mission to align your personal motivations with theirs. Showing that you share their passion for making a difference in people's lives can make a strong impression during interviews.

We think you need these skills to ace Senior Support Worker

Empathy and Compassion
Excellent Communication Skills
Team Leadership
Problem-Solving Skills
Understanding of Learning Disabilities
Behaviour Management Techniques
Emotional Support Skills
Health and Safety Awareness
Record Keeping and Reporting
Flexibility and Adaptability
Conflict Resolution
Time Management
Training and Mentoring Skills
Knowledge of Safeguarding Procedures

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in care and support work. Emphasise any previous roles where you provided emotional and physical support, as well as your ability to work with individuals with learning disabilities and complex needs.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for making a difference in people's lives. Mention specific examples of how you've empowered service users in the past and how your communication skills make you an excellent team player.

Highlight Relevant Qualifications: If you have any qualifications related to health and social care, be sure to include them. This could include certifications, training, or any relevant apprenticeships that demonstrate your commitment to professional development.

Prepare for Potential Questions: Think about the types of questions you might be asked during an interview. Be ready to discuss your approach to safeguarding, how you handle challenging behaviours, and your strategies for providing a safe and clean environment for service users.

How to prepare for a job interview at Cygnet Health Care

✨Show Your Passion for Care

Make sure to express your genuine passion for delivering outstanding care during the interview. Share personal experiences or stories that highlight your commitment to making a positive difference in people's lives.

✨Demonstrate Teamwork Skills

As a Senior Support Worker, you'll be part of a team. Be prepared to discuss how you have effectively collaborated with others in previous roles. Highlight specific examples where your teamwork led to improved outcomes for service users.

✨Understand Individual Needs

Familiarise yourself with the specific needs of individuals with learning disabilities and complex needs. During the interview, be ready to discuss how you would approach providing tailored support and guidance to empower service users.

✨Prepare Questions About the Role

Show your interest in the position by preparing thoughtful questions about the day-to-day responsibilities and the team dynamics at Thistle House. This demonstrates your enthusiasm and helps you assess if the role is the right fit for you.

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