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- Tasks: Transport service users to medical appointments and provide compassionate care.
- Company: Join EMED Group, the largest Patient Transport and Care Partner to the NHS.
- Benefits: Earn £12.21p/h, enjoy life assurance, mental health support, and a pension scheme.
- Why this job: Make a real difference in your community while gaining valuable experience in healthcare.
- Qualifications: Valid UK driving licence and ability to work flexible shifts required.
- Other info: Full-time role with 10-hour shifts; must pass an Enhanced DBS check.
The predicted salary is between 25000 - 35000 £ per year.
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We have a fantastic opportunity for an Ambulance Care Assistant to serve your local community and join the Ambulance Service as part of our Ambulance crews based in Redhill
An Ambulance Care Assistant (ACA) is a hugely rewarding and fulfilling role. Each day, you’ll be helping someone in need, making their lives that little bit easier, and knowing that you make a difference to their day provides you with a real sense of achievement.
Your main responsibility will be transporting our service users to and from their medical appointments and between healthcare facilities.
This is a full-time role working 4 days out of 7 (10 hour shifts) with shifts scheduled between 05:30am and 00:30am. Shifts will be on a rota. Please only apply if you can work these hours
What benefits can you expect?
- £12.21p/h
- Work 4 days out of 7
- Life Assurance – providing colleagues and their family financial peace of mind and protection to the value of £5,000.
- 24/7 online/telephone GP Consultation and access to prescriptions.
- 2nd opinion medical support following diagnosis or where a colleague is on a treatment pathway.
- Cash-plan benefits, providing colleagues the option of protecting themselves in case of illness and recuperation, including dental, optical, chiropody.
- Access to mental health consultations.
- Access to physiotherapy consultations.
- Access to legal advice on domestic issues e.g. motoring offences, wills and probate, and personal injury.
- Financial guidance re retirement planning, tax savings and state benefits.
- Long Service Recognition Scheme – recognising colleagues for their continued service after 5 years and at 5-year intervals with an increase in annual leave.
- Values-based Internal Recognition Scheme with financial reward, which will lead to an annual recognition event.
- Refer a Friend recruitment incentive scheme with financial rewards.
- The EMED foundation, to provide support to colleagues and our local communities.
- Pension Scheme.
- Blue Light Card.
- Uniform provided.
- EAP (Employee Assistance Programme) to support a range of health and wellbeing requirements.
- Flu vaccination (through an internal campaign in Autumn/Winter).
Other Duties Include
- Assisting in the transportation of ‘end of life’ service users, ensuring a high level of empathy is present at all times.
- Building rapport by effectively communicating with patients and their relatives/friends.
- Responsible for lifting, securing and helping service users in and out of the Ambulance.
- Assist with the handing over of patients to appropriate staff on arrival at treatment centres/hospitals or to family/friends at their homes.
To be considered as an ACA, you will need to be:
- Hold a valid UK manual driving licence.
- Be able to work flexible shifts. Our operational hours are between 05:30am and 00:30am, Monday to Sunday so you will need to work various shifts within these hours (with notice)
- An effective communicator and experience of communicating with others in what can often be emotional circumstances.
- Be physically fit for patient handling and moving.
- Pass an Enhanced DBS check (company funded).
About Us
The exciting merger of ERS Medical and E-Zec Medical has enabled us to rebrand, therefore as a combined business we are now known as EMED Group. We are the largest Patient Transport and Care Partner to the NHS with circa 4,000 colleagues across 60 depots. Our ambition is to continue developing patient care transport services that improve the health and wellbeing for people across our local communities by providing transport that supports patient care, community support, secure mental health and medical courier services.
EMED Group are committed to providing services for our patients, service users, clients, and community and is supported by employees with an increasing variety of backgrounds. To do this effectively it is essential that we promote equality and embrace diversity and inclusion and treat all of our employees, patients, service users and clients with dignity and respect.
EMED Group is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination, with our aim being to be truly representative of all sections of society and our clients, and for each employee to feel respected, valued and able to give their best.
EMED Group are committed to providing equal opportunities and we endeavour to provide an inclusive and safe working culture for all.
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Ambulance Care Assistant employer: EMED Group
Contact Detail:
EMED Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ambulance Care Assistant
✨Tip Number 1
Familiarise yourself with the specific responsibilities of an Ambulance Care Assistant. Understanding the nuances of patient transport and the importance of empathy in your role will help you stand out during interviews.
✨Tip Number 2
Highlight any previous experience in healthcare or customer service roles. Being able to demonstrate your ability to communicate effectively in emotional situations can be a key factor in landing this job.
✨Tip Number 3
Be prepared to discuss your flexibility regarding shift patterns. Since the role requires working various shifts, showing that you are adaptable and willing to meet the operational needs will make you a more attractive candidate.
✨Tip Number 4
Research EMED Group and their commitment to community service and diversity. Being knowledgeable about the company’s values and mission can help you align your answers with what they are looking for in a candidate.
We think you need these skills to ace Ambulance Care Assistant
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of an Ambulance Care Assistant. Familiarise yourself with the job description and think about how your skills and experiences align with the role.
Tailor Your CV: Customise your CV to highlight relevant experience, especially in patient care or similar roles. Emphasise your communication skills and any experience dealing with emotional situations, as these are crucial for this position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping others and your understanding of the challenges faced by service users. Mention specific examples from your past experiences that demonstrate your empathy and ability to handle sensitive situations.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at EMED Group
✨Show Empathy and Compassion
As an Ambulance Care Assistant, you'll be dealing with patients in vulnerable situations. Make sure to express your understanding of their feelings during the interview. Share examples from your past experiences where you demonstrated empathy, as this is crucial for the role.
✨Highlight Communication Skills
Effective communication is key in this position. Be prepared to discuss how you've successfully communicated with others in emotional circumstances. Use specific examples to illustrate your ability to build rapport with patients and their families.
✨Demonstrate Physical Fitness
Since the role involves patient handling, it's important to convey your physical fitness. You might want to mention any relevant experience or training that showcases your ability to lift and assist service users safely.
✨Be Flexible with Shifts
The job requires working various shifts, so it's essential to show your willingness to adapt. Discuss your availability and any previous experience you have with flexible working hours to reassure the interviewer that you can meet their scheduling needs.
