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- Tasks: Support police in transporting service users to healthcare facilities, ensuring their safety and comfort.
- Company: Join EMED Group, the largest Patient Transport and Care Partner to the NHS, dedicated to community health.
- Benefits: Enjoy ÂŁ13.06/hour, life assurance, 24/7 GP access, mental health support, and more perks.
- Why this job: Make a real difference in people's lives while working in a supportive and inclusive environment.
- Qualifications: Must have a full UK driving licence and a passion for patient care; teamwork skills are essential.
- Other info: Full training provided; flexible hours from Tuesday to Friday, with opportunities for career growth.
Ambulance Care Assistant – Mental Health
Join to apply for the Ambulance Care Assistant – Mental Health role at EMED Group
Ambulance Care Assistant – Mental Health
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Join to apply for the Ambulance Care Assistant – Mental Health role at EMED Group
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We have a fantastic opportunity for an Ambulance Care Assistant (Secure Mental Health) to join our amazing team based in Leeds
We are looking for enthusiastic, care focused individuals, to join our Safe Care Division (Secure Mental Health), if you\’re passionate about people and feel you want to make a difference then consider a career with us.
Your main responsibility will be supporting the police and other professionals with transporting service users to and from healthcare facilities. This can be carried out alone or as a two- or three-person team, so it is vital to hold a full UK driving licence. Full training will be provided for this rewarding role.
Contract type: Tuesday to Friday, 42 Hours per week, Full time, permanent
What benefits can you expect?
- ÂŁ13.06 per hour.
- Tuesday to Friday, 42 Hours per week
- Life Assurance – providing colleagues and their family financial peace of mind and protection to the value of £5,000.
- 24/7 online/telephone GP Consultation and access to prescriptions.
- 2nd opinion medical support following diagnosis or where a colleague is on a treatment pathway.
- Cash-plan benefits, providing colleagues the option of protecting themselves in case of illness and recuperation, including dental, optical, chiropody.
- Access to mental health consultations.
- Access to physiotherapy consultations.
- Access to legal advice on domestic issues e.g. motoring offences, wills and probate, and personal injury.
- Financial guidance re retirement planning, tax savings and state benefits.
- Long Service Recognition Scheme – recognising colleagues for their continued service after 5 years and at 5-year intervals with an increase in annual leave.
- Values-based Internal Recognition Scheme with financial reward, which will lead to an annual recognition event.
- Refer a Friend recruitment incentive scheme with financial rewards.
- The EMED foundation, to provide support to colleagues and our local communities.
- Paid holiday entitlement.
- Pension Scheme.
- Blue Light Card.
- Uniform provided.
- EAP (Employee Assistance Programme) to support a range of health and wellbeing requirements.
- Flu vaccination (through an internal campaign in Autumn/Winter).
Main Duties
- Working as part of a team to support the service user on board.
- Taking responsibility for ensuring the vehicle is safely and responsibly driven.
- Assisting service users with challenging behaviour and/or mental health illnesses.
- Supporting challenging service users, who may need physical intervention.
- Working alongside the police and other professionals to transport vulnerable service users between a variety of locations including hospitals, homes and prisons to medical/care settings including A&E, outpatients and hospital wards.
- Liaising with hospital staff and the police on the safe conveyance of the service user to and from places of safety
- Responsible for lifting, securing, and helping service users in and out of the ambulance.
- Handing over of service users to appropriate staff on arrival at treatment centres/hospitals.
- Transfer service users from beds to stretchers, chairs to chairs or similar both in and out of hospital and medical/commercial flights.
- Ensuring that the ambulance is kept safe, clean, and tidy.
Successful Candidates Will Have
- Full manual UK driving licence.
- Committed to patient care and the ability to build a rapport with patients.
- An effective communicator and experience of communicating with others in what can often be emotional and difficult circumstances.
- To be a calm, considerate, careful driver, with no more than six penalty points on your license.
- To have a natural flair for team working and collaboration.
- Be physically fit for patient handling, moving and occasionally, patient restraint when required.
- Able to problem solve and identify keys changes in patients’ behaviour whilst working demanding situations.
About Us
The exciting merger of ERS Medical and E-Zec Medical has enabled us to rebrand, therefore as a combined business we are now known as EMED Group. We are the largest Patient Transport and Care Partner to the NHS with more than 2,500 colleagues across 50 depots. Our ambition is to continue developing transport services that improve the health and wellbeing for people across our local communities by providing transport that supports patient care, community support, secure mental health and medical courier services.
EMED Group are committed to providing equal opportunities and we endeavour to provide an inclusive and safe working culture for all.
EMED Group are committed to providing services for our patients, service users, clients, and community and is supported by employees with an increasing variety of backgrounds. To do this effectively it is essential that we promote equality and embrace diversity and inclusion and treat all of our employees, patients, service users and clients with dignity and respect.
EMED Group is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination, with our aim being to be truly representative of all sections of society and our clients, and for each employee to feel respected, valued and able to give their best.
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Ambulance Care Assistant - Mental Health employer: EMED Group
Contact Detail:
EMED Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ambulance Care Assistant - Mental Health
✨Tip Number 1
Familiarise yourself with the specific responsibilities of an Ambulance Care Assistant, especially in mental health settings. Understanding the nuances of working with vulnerable individuals will help you demonstrate your commitment to patient care during interviews.
✨Tip Number 2
Network with professionals in the healthcare and emergency services sectors. Attend local events or join online forums where you can connect with current employees at EMED Group or similar organisations to gain insights and potentially get referrals.
✨Tip Number 3
Prepare for situational questions that may arise during the interview process. Think about scenarios where you've had to handle challenging behaviours or work under pressure, as these experiences are crucial for this role.
✨Tip Number 4
Showcase your driving skills and experience, as a full UK driving licence is essential. If possible, mention any relevant training or certifications that highlight your ability to drive safely and responsibly in various situations.
We think you need these skills to ace Ambulance Care Assistant - Mental Health
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of an Ambulance Care Assistant in Mental Health. Familiarise yourself with the job description and think about how your skills and experiences align with the requirements.
Tailor Your CV: Customise your CV to highlight relevant experience in patient care, communication skills, and teamwork. Emphasise any previous roles that involved working with vulnerable individuals or in challenging situations.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping others and your commitment to mental health care. Use specific examples from your past experiences to demonstrate your suitability for the role.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at EMED Group
✨Show Your Passion for Care
Make sure to express your enthusiasm for helping others during the interview. Talk about any previous experiences where you made a difference in someone's life, especially in challenging situations.
✨Demonstrate Effective Communication Skills
Since you'll be dealing with service users who may have mental health issues, it's crucial to showcase your ability to communicate clearly and empathetically. Prepare examples of how you've successfully navigated difficult conversations in the past.
✨Highlight Teamwork Experience
This role involves working closely with police and other professionals. Be ready to discuss your experience in team settings, focusing on how you collaborate and support your colleagues to achieve common goals.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in high-pressure situations. Think of scenarios where you had to make quick decisions or adapt to changing circumstances, particularly in a healthcare or transport context.
