At a Glance
- Tasks: Join our team as a Health Centre Receptionist, greeting patients and managing a busy reception.
- Company: City Health Care Partnership is a leading social enterprise delivering quality healthcare in Hull and beyond.
- Benefits: Enjoy a supportive work environment with opportunities for growth and flexible working arrangements.
- Why this job: Be part of a compassionate team making a real impact in the community while having your voice heard.
- Qualifications: We seek organised individuals with excellent communication skills and a friendly approach.
- Other info: This role offers a chance to thrive in a diverse and dynamic healthcare setting.
The predicted salary is between 24000 - 36000 £ per year.
Overview
This is an excellent opportunity to join the City Health Care Partnership Care Coordination Customer Service Team. This is an exciting role if you are looking for a new position working with a dynamic team within the Hull and East Riding area.
We are looking for enthusiastic and well-motivated individuals, to support the reception Front of House Service. This role is a flexible role working on a reception within the Health Centre\’s based in Hull and the East Riding, meeting and greeting patients and visitors. Dealing with all aspects of a busy reception including taking phone calls, directing patients for their appointments, supporting the clinical teams.
Responsibilities
- Support the reception Front of House Service across Health Centres within the Hull and East Riding area; meet and greet patients and visitors, and handle duties at a busy reception.
- Take phone calls, direct patients for appointments, and support clinical teams.
- Be flexible to meet the needs of the service, including cover for annual leave, sickness, and training at various Health Centres within the Hull & East Riding area.
Qualifications & Skills
- Highly organised with the ability to work to tight deadlines while maintaining accuracy and attention to detail.
- Flexible approach to meet service needs; excellent communication skills and a friendly, approachable nature are essential.
Enquiries
For informal enquiries please contact Janet McIntyre on telephone number 07526167576. If you require an alternative method of communication, please e-mail janet.mcintyre1@nhs.net for further information on this post.
About CHCP
At CHCP, we’re passionate about people; we recognise that high quality care is delivered by high quality professionals who are appreciated, respected, and supported, which is why we want to give all our colleagues the chance to shine. Work with us and you’ll be more than just a number. Our people are our shareholders, and their thoughts and opinions are always heard; at CHCP you have a real voice. Compassion is at the heart of our business; our colleagues work together to deliver first class healthcare to thousands of people. Local diversity demands diverse roles, that’s why we have vacancies to suit everybody. No matter your role at CHCP, we’ll support you to thrive.
Benefits
CHCP CIC employees have access to an excellent range of benefits; for further information, please click on the ‘CHCP Perks and Rewards’ link.
Application details
Please see the job description and person specification attached to this job advert for full details on the role.
This advert closes on Monday 13 Oct 2025
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Health Centre Receptionist | City Health Care Partnership CIC employer: City Health Care Partnership CIC
Contact Detail:
City Health Care Partnership CIC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Health Centre Receptionist | City Health Care Partnership CIC
✨Tip Number 1
Familiarise yourself with the City Health Care Partnership's values and mission. Understanding their commitment to compassionate care will help you align your responses during any interviews or informal chats, showcasing that you're a great fit for their team.
✨Tip Number 2
Practice your communication skills by engaging in role-play scenarios. Since the role involves meeting and greeting patients, being able to demonstrate a friendly and approachable nature in mock situations can boost your confidence and prepare you for real interactions.
✨Tip Number 3
Network with current or former employees of City Health Care Partnership. They can provide valuable insights into the work culture and expectations, which can help you tailor your approach when applying and during any potential interviews.
✨Tip Number 4
Be prepared to discuss your organisational skills and how you handle tight deadlines. Think of specific examples from your past experiences where you successfully managed multiple tasks, as this will demonstrate your ability to thrive in a busy reception environment.
We think you need these skills to ace Health Centre Receptionist | City Health Care Partnership CIC
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Health Centre Receptionist position. Tailor your application to highlight how your skills and experiences align with what City Health Care Partnership is looking for.
Craft a Personal Statement: Write a compelling personal statement that showcases your enthusiasm for the role and your commitment to providing excellent customer service. Mention specific examples from your past experiences that demonstrate your organisational skills and ability to work under pressure.
Highlight Communication Skills: Since excellent communication skills are essential for this role, ensure your CV and cover letter reflect your ability to interact effectively with patients and colleagues. Use clear and concise language, and consider including examples of how you've successfully communicated in previous roles.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A well-presented application reflects your attention to detail, which is crucial for a receptionist role.
How to prepare for a job interview at City Health Care Partnership CIC
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the opportunity to work with a dynamic team. Employers love candidates who are genuinely interested in their mission and values.
✨Demonstrate Organisational Skills
Prepare examples of how you've successfully managed multiple tasks or tight deadlines in previous roles. This will showcase your ability to handle the busy reception environment effectively.
✨Highlight Communication Skills
Since excellent communication is essential for this role, be ready to discuss situations where you’ve effectively communicated with patients or team members. Use specific examples to illustrate your friendly and approachable nature.
✨Be Flexible and Adaptable
Discuss your willingness to cover for colleagues and adapt to various health centres as needed. This shows that you understand the demands of the role and are committed to supporting the team.