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For Companies At a Glance
- Tasks: Lead a dynamic team, drive sales, and ensure exceptional client experiences.
- Company: Thérapie Clinic is Europe's fastest-growing Aesthetic Medical Clinic with 75 locations.
- Benefits: Enjoy uncapped earnings, free treatments, and discounts for family and friends.
- Why this job: Shape the future of the clinic while fostering a vibrant work culture.
- Qualifications: Management experience and strong organisational skills are essential.
- Other info: Receive career progression opportunities and extra leave on landmark birthdays.
The predicted salary is between 36000 - 60000 £ per year.
Thérapie Clinic is the fastest-growing Aesthetic Medical Clinic in Europe, with 75 locations across Ireland, Northern Ireland, Great Britain, and New York City. We are seeking a talented Clinic Manager for our London Bridge Clinic to lead and inspire a team, drive sales, and ensure top-tier client experiences. This role offers the opportunity to shape the clinic’s future while maintaining the highest standards of treatments and customer service.
We want people to ‘Do their best work at Thérapie’ and as part of the Clinic Team, you will be integral to creating that environment and culture.
Key Responsibilities
- Proven experience in operations with a focus on driving sales.
- Ensuring all team members deliver a 5-star service to customers at all times.
- Ensuring all Procedures and Policies are followed as set by Thérapie Clinic.
- Conducting weekly 1-2-1 meetings with team members.
- Completing weekly reports on operations and commercial targets.
- Managing employee relations, including probation, disciplinary, and grievance procedures.
- Staff rostering and annual leave management.
- Performing ad hoc duties as required.
Qualifications and Skills
- Management or supervision experience.
- Strong organizational skills and attention to detail.
- Customer service experience.
INDHP
Perks & Benefits
Uncapped Earnings
With our uncapped commission structure, the sky\’s the limit!
Treat Yourself
Enjoy free laser hair removal, free EmSella, and generous discounts on skin, Aesthetic, and body treatments – because our skin maestros deserve the best.
Share the Love
Avail spouse and family discounts, spreading the joy of Thérapie.
Sisterly Love
10% off Thérapie Fertility & Optilase treatments – because family helps family.
Additional Benefits
- We offer one free IVF/ICSI/RIVF treatment cycle after 2 years of service.
- Free laser eye surgery at Optilase after 2 years.
- Discounts on leading skin brands & treatments (Murad, Skin Theory).
- Career progression and management training opportunities.
- Paid training in our academy.
- Extra day off on landmark birthdays.
- Additional annual leave after 2 years of service.
- Confidential support services via Employee Assistance Scheme.
Application Process
- Explore Opportunities: Find the role that excites you.
- Submit Your Application: Upload your CV.
- Application Review: Our Talent Acquisition Partners review your application.
- Initial Contact: Shortlisted candidates will be contacted for an interview.
- Interview Stage: Complete the interview process with our team.
- Offer & Onboarding: Receive your offer and onboarding details.
- Begin Your Journey: Attend our training to start your career with us.
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Clinic Manager employer: Thérapie Clinic
Contact Detail:
Thérapie Clinic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinic Manager
✨Tip Number 1
Familiarise yourself with Thérapie Clinic's values and culture. Understanding what it means to 'Do your best work at Thérapie' will help you align your approach during interviews and demonstrate that you're a great fit for the team.
✨Tip Number 2
Prepare to discuss your previous management experiences in detail. Be ready to share specific examples of how you've driven sales and improved customer service in past roles, as these are key responsibilities for the Clinic Manager position.
✨Tip Number 3
Research the latest trends in aesthetic treatments and customer service excellence. Showing that you're knowledgeable about the industry will impress the interviewers and highlight your commitment to maintaining high standards.
✨Tip Number 4
Network with current or former employees of Thérapie Clinic if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview process.
We think you need these skills to ace Clinic Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Clinic Manager at Thérapie Clinic. Highlight your relevant experience in operations and customer service in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your management experience, organisational skills, and any sales-driven achievements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples of how you've driven sales or improved customer service in previous positions.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a managerial role.
How to prepare for a job interview at Thérapie Clinic
✨Showcase Your Leadership Skills
As a Clinic Manager, you'll be leading a team. Be prepared to discuss your previous management experiences and how you've inspired and motivated teams in the past. Share specific examples of how you’ve driven sales and improved customer service.
✨Understand the Company Culture
Thérapie Clinic values a positive work environment. Research their culture and be ready to explain how you can contribute to creating that atmosphere. Highlight your commitment to delivering a 5-star service and how you plan to instil this in your team.
✨Prepare for Operational Questions
Expect questions about operations management, including staff rostering and handling employee relations. Brush up on your knowledge of policies and procedures, and be ready to discuss how you ensure compliance and efficiency in a clinic setting.
✨Demonstrate Customer Service Excellence
Customer service is key in this role. Prepare to share examples of how you've handled challenging customer situations and ensured satisfaction. Emphasise your approach to maintaining high standards and how you would train your team to do the same.
