Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Guide military personnel in achieving their educational goals and proctor official exams.
- Company: ProfessionLX empowers employees to excel in professional services for customers.
- Benefits: Enjoy competitive pay, paid time off, Federal holidays, and professional development opportunities.
- Why this job: Make a real impact on service members' education while working in a supportive team environment.
- Qualifications: Bachelor’s degree and experience in academic advising or education programs preferred.
- Other info: Work independently while collaborating with the Education & Training Section.
The predicted salary is between 30000 - 42000 £ per year.
ABOUT THE ROLE
ProfessionLX specializes in professional services where we engage our employees to empower them to excel for our customers. We are currently seeking Academic Advisor & Test Examiner candidates to support RAF Mildenhall. This position supports the U.S. Air Force Education & Training Section by providing academic advising to military personnel, civilians, and dependents, and by proctoring official exams (Pearson VUE, FAA, DLPT, DLAB, and others) in a secure, compliant environment. The role requires strong knowledge of U.S. military education programs (e.g., CCAF, AFCOOL, SkillBridge), excellent customer service skills, and the ability to work independently while following standardized procedures. Experience with USAF education systems and previous work in a base education center are highly desirable.
WHAT YOU WILL DO
Supporting Educational Success
-
You’ll work one-on-one with active-duty service members, civilian employees, and eligible dependents to guide them through their educational goals — from basic skills to graduate-level programs.
-
You’ll advise on college options, credentialing programs like AFCOOL, and officer accession pathways, helping learners align their studies with personal and professional development.
Navigating Financial Aid and Military Benefits
-
You’ll assist with understanding and completing applications for Tuition Assistance, VA benefits, scholarships, and grants.
-
You’ll be the go-to resource for helping students leverage programs like the SkillBridge initiative, ensuring they’re aware of career-aligned opportunities.
Administering Exams Securely and Professionally
-
You’ll serve as the primary test proctor for a wide range of examinations including Pearson VUE, FAA, and Air Force-specific tests (DLPT, DLAB, CDCs, etc.).
-
You’ll ensure all exams are administered under strict compliance standards, maintain test logs, and respond immediately to any issues that could compromise test integrity.
Maintaining Accurate Records and Reports
-
You\’ll be responsible for logging student interactions, scheduling, and documenting test activity in systems like AFAEMS.
-
You’ll also prepare and submit weekly reports, help track exam results, and support internal audits with accurate record keeping.
Serving as a Key Part of the Education Center Team
-
While much of your work is independent, you’ll coordinate with the Education & Training Section (ETS) Chief, support CCAF graduation events, and serve as a knowledgeable presence in the center.
-
You’ll also monitor and manage the physical testing environment, ensure proper use of secure materials, and maintain compliance with operational security standards.
Requirements
WHAT YOU WILL BRING
- Solid understanding of USAF voluntary education programs, including CCAF, AFCOOL, PME, and officer accession paths
- Excellent verbal communication and customer service skills, with the ability to support a diverse military community
- Strong organizational skills and attention to detail for maintaining test logs, advising records, and compliance reports
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Publisher)
- Comfort working in secure testing environments, following strict procedures, and completing recurring proctor certifications (e.g., Pearson VUE, FAA)
- Ability to work independently, maintain confidentiality, and adapt to changing schedules or priorities
- A commitment to supporting personal and professional growth for service members and their families
YOUR EDUCATION AND CERTIFICATIONS
- A Bachelor’s degree from an accredited college or university
- At least 15 semester hours in education, social sciences, or related field — or 1+ year of relevant academic advising experience
Benefits
We offer great opportunities for personal and professional development in an international company, with a focus on supporting our customers to excel in their strategic goals. The role comes with a competitive salary package, paid time off, Federal holidays, and professional development. You will be a part of a dedicated group of colleagues who value teamwork and collaboration whose focus is to empower our customers. #J-18808-Ljbffr
Test Administrator & Academic Advisor employer: ProfessionLX, Ltd
Contact Detail:
ProfessionLX, Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Test Administrator & Academic Advisor
✨Tip Number 1
Familiarise yourself with the U.S. military education programs, especially CCAF and AFCOOL. Understanding these systems will not only help you in interviews but also demonstrate your commitment to supporting service members' educational goals.
✨Tip Number 2
Network with current or former employees in similar roles at RAF Mildenhall or other military education centres. They can provide valuable insights into the role and the specific challenges you might face, which can be a great advantage during your discussions.
✨Tip Number 3
Prepare to discuss your customer service experience in detail. Since this role involves working closely with a diverse military community, showcasing your ability to communicate effectively and support various individuals will set you apart.
✨Tip Number 4
Be ready to demonstrate your organisational skills. You may be asked how you would manage test logs and advising records, so think of examples from your past experiences that highlight your attention to detail and ability to maintain compliance.
We think you need these skills to ace Test Administrator & Academic Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in academic advising and test administration. Emphasise any previous work with military education programs or similar roles to demonstrate your suitability for the position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of U.S. military education systems and your passion for supporting service members. Mention specific programs like CCAF and AFCOOL to show you are well-informed about the role.
Highlight Customer Service Skills: In your application, provide examples of how you've successfully supported diverse communities in previous roles. This is crucial as the position requires excellent customer service skills when advising military personnel and their families.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for maintaining accurate records and reports in this role.
How to prepare for a job interview at ProfessionLX, Ltd
✨Know Your Military Education Programs
Familiarise yourself with U.S. military education programs like CCAF, AFCOOL, and SkillBridge. Being able to discuss these in detail will show your understanding of the role and how you can support service members effectively.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. This position requires strong interpersonal skills, so showcasing your ability to communicate and assist a diverse community will be crucial.
✨Highlight Organisational Skills
Be ready to discuss your experience with maintaining records and logs, especially in a compliance-focused environment. Mention any tools or systems you've used to keep track of important information, as this is key for the role.
✨Show Adaptability and Independence
Since the role involves working independently, share instances where you've successfully managed your time and adapted to changing priorities. This will demonstrate your ability to thrive in a dynamic environment.
