Safer Homes Scheduling Operations Planner
Safer Homes Scheduling Operations Planner

Safer Homes Scheduling Operations Planner

Yeovil Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage schedules for trades operatives to ensure efficient repair services.
  • Company: Join Abri Group, a non-profit focused on creating safer homes.
  • Benefits: Enjoy a full-time role with opportunities for growth and development.
  • Why this job: Be part of a team that values first-time fixes and customer satisfaction.
  • Qualifications: Attention to detail and strong organisational skills are a must.
  • Other info: Apply early as we review applications on a rolling basis!

The predicted salary is between 24000 - 36000 £ per year.

Safer Homes Scheduling Operations Planner

Apply for the Safer Homes Scheduling Operations Planner role at Abri Group.

We\’re excited to be looking for a Safer Homes Scheduling Operations Planner to join our team in Yeovil. You\’ll support our fantastic Trades operatives to deliver a timely and efficient repairs service for our customers, promoting our \’first time fix\’ ethos.

This is a six‑month fixed‑term role.

Excellent attention to detail and organisational skills are a must as you\’ll effectively manage the operatives\’ diaries to make sure the right colleague is sent to the right job and that their day is planned in a way that reduces travel time, maximises productivity and is focused on delivering an exceptional customer service. That\’s what\’s at the heart of this role, making sure we do the right thing for our customers.

As well as our operatives, you\’ll also speak regularly over the phone to our contractors and suppliers to arrange delivery of services and equipment, as well as keeping our customers in the loop about when we\’ll be with them to carry out the service.

We’ll review and interview suitable candidates as they apply. If we receive enough applications, we\’ll close the advert early, so apply today to avoid missing out.

Seniority level

Entry level

Employment type

Full‑time

Job function

Management and manufacturing

Industries

Non‑profit organisations

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Safer Homes Scheduling Operations Planner employer: Abri Group

At Abri Group, we pride ourselves on being an excellent employer, offering a supportive work culture that prioritises employee well-being and professional growth. As a Safer Homes Scheduling Operations Planner in Yeovil, you will benefit from a collaborative environment where your contributions directly impact the community, alongside opportunities for skill development and career advancement within the non-profit sector.
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Contact Detail:

Abri Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Safer Homes Scheduling Operations Planner

✨Tip Number 1

Familiarise yourself with scheduling software and tools commonly used in operations planning. Being able to demonstrate your proficiency in these systems during the interview can set you apart from other candidates.

✨Tip Number 2

Research Abri Group and their approach to customer service, especially their 'first time fix' ethos. Understanding their values will help you align your answers in interviews and show that you're a good fit for their team.

✨Tip Number 3

Prepare examples of how you've effectively managed schedules or coordinated teams in the past. Be ready to discuss specific situations where your organisational skills made a significant impact on productivity.

✨Tip Number 4

Network with current or former employees of Abri Group on platforms like LinkedIn. They can provide insights into the company culture and the role, which can be invaluable during your application process.

We think you need these skills to ace Safer Homes Scheduling Operations Planner

Excellent Attention to Detail
Organisational Skills
Time Management
Scheduling and Planning
Customer Service Skills
Communication Skills
Problem-Solving Skills
Coordination Skills
Adaptability
Team Collaboration
Data Entry Skills
Knowledge of Repair Services
Basic IT Skills
Understanding of Health and Safety Regulations

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and qualifications required for the Safer Homes Scheduling Operations Planner position. Tailor your application to highlight how your skills align with these requirements.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in scheduling, operations planning, or customer service. Use specific examples to demonstrate your attention to detail and organisational skills.

Craft a Compelling Cover Letter: Write a cover letter that not only introduces yourself but also explains why you are passionate about the role and how you can contribute to the 'first time fix' ethos of Abri Group. Make it personal and engaging.

Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.

How to prepare for a job interview at Abri Group

✨Showcase Your Organisational Skills

As the role requires excellent attention to detail and organisational skills, be prepared to discuss specific examples from your past experiences where you successfully managed schedules or coordinated tasks. Highlight how your efforts led to improved efficiency.

✨Understand the 'First Time Fix' Ethos

Familiarise yourself with the concept of 'first time fix' and be ready to explain how you would apply this principle in scheduling operations. This shows that you understand the company's values and are committed to delivering high-quality service.

✨Prepare for Customer Communication Scenarios

Since the role involves communicating with customers about service schedules, think of potential scenarios you might encounter. Practice how you would handle inquiries or complaints, demonstrating your customer service skills and ability to remain calm under pressure.

✨Research the Company and Its Values

Take some time to learn about Abri Group and its mission in the non-profit sector. Being knowledgeable about the company will not only help you answer questions more effectively but also allow you to ask insightful questions, showing your genuine interest in the role.

Safer Homes Scheduling Operations Planner
Abri Group
Location: Yeovil
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  • Safer Homes Scheduling Operations Planner

    Yeovil
    Full-Time
    24000 - 36000 £ / year (est.)
  • A

    Abri Group

    50-100
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