Executive Support Officer

Executive Support Officer
South East London, Catford
Temporary
Monday – Friday (35 hours)
£21.45 per hour

Social Housing Experience Needed

Daniel Owen are proud to be representing a well-known company based in the South East London, Catford area who are looking for a highly skilled Executive Support Officer to join their team.

Main Purpose of the job: Executive Support Officer

• Provide efficient, modern and appropriate administrative and organisational support to the clients Senior Leadership Team, through direct support to a number of Directors.
• Develop strong relationships with senior officers and colleagues across the client, working strategically to ensure Directors are fully briefed, organised and equipped for day-to-day management of the organisation.
• Draft regular reports, briefings and correspondence on behalf of the Director to a high quality standard.
• Regularly undertake research, information gathering and policy work on a range of complex issues relating to the activity of the Directorate.
• Undertake minor project work on behalf of Directors as appropriate.
• Support Directors to effectively manage their divisions, utilising strong understanding of Directors\’ priorities to forward plan agendas, ensure key actions are followed up, synthesise and understand complex information relating the business of the division.
• Work collaboratively with colleagues across the Chief Executive\’s division; internal communications, policy, strategic transformation to support the Senior Leadership Team to model best practice and be ambassadors for culture change.

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Summary of Responsibilities and Personal Duties:

• Draft reports, briefings, communications materials (for staff, Councillors, partners and residents as required) and other documents to a high quality standard.
• Routinely carry out research, obtain information and prepare briefings for, and on behalf of, the Director, or other appropriate officers
• Participate in multi-disciplinary projects as required and provide regular feedback on progress
• Proactively maintain an awareness and understanding of matters, priorities and key issues affecting the Directorate and its services.
• Attend a range of meetings for and on behalf of Directors taking notes and reporting back as necessary.
• Effectively use Microsoft tools such as PowerPoint and Word to ensure high quality, professional output for presentations and other documentation for Directors and own work.
• Maintain diary and plan workloads of Directors, liaising with other Support Managers and Officers to ensure proper co-ordination across the directorate
• Set up and maintain administrative systems to ensure the effective forward planning, record keeping, organisation and retrieval of business, including SharePoint, filing systems, absence and leave recording, and processing and input of invoices.
• Service meetings chaired by the Director through the preparation and dispatch of papers, producing a record of actions and ensuring appropriate follow up action.
• Process and draft client questions, freedom of information requests, complaints, casework and members enquiries.
• React effectively and in a timely manner to the varying demands and deadlines set/requested by Directors and by prioritising own workload.
• Work flexibly and provide cover for colleagues within the team and for Executive Support Officers as required.
• Participate in the development of team priorities and objectives.
• Develop and update procedures within own work area as required to comply with changing needs.
• Work tactfully and professionally with both internal and external contacts at all levels including the Mayor, elected members, the Chief Executive, senior managers and officers within the client and in other external organisations, MPs, Trade Union officials, public sector partners and community representatives.

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