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- Tasks: Manage daily operations and recruitment for community-based residential programmes.
- Company: Bay Cove Human Services supports individuals facing various challenges with compassion and personalised services.
- Benefits: Enjoy a full-time role with opportunities for professional growth and impactful work.
- Why this job: Make a difference in people's lives while working in a collaborative and inclusive environment.
- Qualifications: BA/BS preferred or 3+ years in human services; leadership experience is essential.
- Other info: Join a mission-driven team that values diversity and offers equal opportunity.
The predicted salary is between 36000 - 60000 ÂŁ per year.
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Bay Cove Human Services’ mission is to partner with people to overcome challenges and realize personal potential. Bay Cove pursues this mission by providing individualized and compassionate services to people facing the challenges associated with developmental disabilities, mental illness, substance use disorders, and homelessness at more than 175 program sites throughout Greater Boston and Southeastern Massachusetts.
Department: Developmental Services
Reports To: Systems & Training Manager
Job Summary:
The Program Manager with additional administration provides, as a fill-in capacity, for the day to day administration, programming, and operations of 24-hour community based residential programming serving adults with intellectual and developmental disabilities and complex needs. In addition, the Program Manager works with other managers to complete all hiring functions for specified residential program positions in the DDS Taunton/Attleboro and Brockton area and ensures that approved program budgets are up to date when posting positions and hiring. The Program Manager partners with the Program Managers and the Senior Program Directors to ensure that we are fiscally responsible with hiring into budgeted hours for each program. The Program Manager contributes to Bay Cove’s mission by providing effective, compassionate, and efficient services and through advocacy and leadership.
This position is exempt.
Supervisory Responsibilities: N/A
Essential Functions of the Position:
- Engages in staff recruitment, interviewing, hiring, orientation follow through, and ensure work assignments are accurate at hire.
- Liaison between applicants, new hires, and Program Management.
- Assist in setting up applicant tours with Program Managers.
- Works with Programs to ensure positions are posted and follow program staff budgets that are approved for fiscal year.
- Provides education to Program Managers around staffing budgets/schedules.
- Works with System and Training Manager to present updated HR information pertaining to hiring during monthly manager meetings.
- Organizes and manages schedules in a google document that is centrally located for each team\’s review.
- Attends and participates in weekly meetings with HR recruiter and System and Training Manager.
- Ensures accurate, professionally written, and timely hiring updates to the service director group monthly.
- Ensures that agency policies and regulatory standards are met and maintained, including internal QA, and external regulatory bodies, such as DTA, DPH, DDS, CMS, CARF, DPPC, HUD and MAP.
- Complete other duties and tasks as assigned by the supervisor.
Requirements for the Position:
- BA/BS in related field preferred or at least 3 years experience in the human service field.
- 5-7 years previous work experience in human service setting in lieu of educational requirements with demonstrated leadership skills.
- Certifications: CPR/SFA, within 30 days of hire, Mandt & DPH MAP Certification within 90 days of hire, Driver’s License upon hire
- Proficient in clinical and professional verbal, writing, and computer skills.
- Use of personal cell phone and/or vehicle
Mission Traits:
- Utilizes a flexible and responsible work style that meets evolving needs of the agency.
- Works with integrity and respects the dignity and value of all individuals.
- Exhibits mission through job knowledge, pride in work role, and advocacy.
- Promotes diversity and inclusion of all individuals.
- Works in a collaborative, compassionate manner with stakeholders and partners.
Bay Cove Human Services is an Equal Opportunity Employer and does not discriminate on the basis of race, ethnicity, religion, sex, gender identity or expression, national origin, sexual orientation, disability, age, veteran status, or any other groups as protected by Massachusetts or federal law. All qualified candidates, regardless of background, are encouraged to apply.
Bay Cove Human Services does not offer visa sponsorships at this time and will require candidates to be authorized to work in the United States.
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Administrative Program Manager employer: Bay Cove Human Services
Contact Detail:
Bay Cove Human Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrative Program Manager
✨Tip Number 1
Familiarise yourself with Bay Cove Human Services' mission and values. Understanding their commitment to compassionate services will help you align your responses during interviews, showcasing how your personal values resonate with theirs.
✨Tip Number 2
Network with current or former employees of Bay Cove. Engaging with them can provide valuable insights into the company culture and expectations for the Administrative Program Manager role, which can be a great advantage in your application process.
✨Tip Number 3
Prepare to discuss your experience in human services and leadership during interviews. Highlight specific examples where you've successfully managed teams or projects, as this will demonstrate your capability to fulfil the role effectively.
✨Tip Number 4
Stay updated on relevant regulations and standards in the human services field. Being knowledgeable about compliance issues will not only impress your interviewers but also show that you're proactive and ready to tackle the responsibilities of the position.
We think you need these skills to ace Administrative Program Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in human services, particularly in administrative roles. Emphasise any leadership skills and specific achievements that align with the responsibilities of the Administrative Program Manager position.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for Bay Cove's mission. Discuss how your background and skills make you a great fit for the role, and provide examples of how you've successfully managed similar responsibilities in the past.
Highlight Relevant Certifications: If you have certifications like CPR/SFA or Mandt & DPH MAP, be sure to mention them in your application. These qualifications are important for the role and demonstrate your commitment to professional development.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for an administrative role.
How to prepare for a job interview at Bay Cove Human Services
✨Understand the Mission
Before your interview, take some time to research Bay Cove Human Services and their mission. Understanding their commitment to helping individuals with developmental disabilities and mental health challenges will allow you to align your answers with their values.
✨Showcase Your Leadership Skills
As an Administrative Program Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team or managed a project, highlighting your problem-solving skills and ability to advocate for others.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your decision-making and crisis management skills. Think of situations where you had to make tough choices or handle conflicts, and be ready to discuss how you approached these challenges.
✨Prepare Questions for Them
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the role, team dynamics, and the organisation's future goals. This shows your genuine interest in the position and helps you determine if it's the right fit for you.
