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- Tasks: Engage with customers, ensure satisfaction, and handle support inquiries daily.
- Company: Atlas helps businesses thrive through face-to-face marketing and meaningful interactions.
- Benefits: Full-time role with potential for growth and a dynamic team environment.
- Why this job: Join a results-driven team and make a real impact on customer experiences.
- Qualifications: Strong communication skills; analytical mindset; previous customer engagement experience is a plus.
- Other info: Located in Borehamwood; ideal for recent graduates or those looking to start their career.
The predicted salary is between 21600 - 36000 £ per year.
Entry Level Customer Engagement Specialist
Entry Level Customer Engagement Specialist
2 days ago Be among the first 25 applicants
Get AI-powered advice on this job and more exclusive features.
At Atlas, we are dedicated to helping businesses thrive in today’s competitive landscape. Inspired by the strength of Atlas, we take on the challenge of driving our clients toward their loftiest goals. Our team of experienced professionals and high achievers bring energy, expertise, and a results-driven mindset to every project. By specialising in face-to-face marketing, we create authentic, meaningful interactions that connect businesses directly with their target audience.
Company Description
At Atlas, we are dedicated to helping businesses thrive in today’s competitive landscape. Inspired by the strength of Atlas, we take on the challenge of driving our clients toward their loftiest goals. Our team of experienced professionals and high achievers bring energy, expertise, and a results-driven mindset to every project. By specialising in face-to-face marketing, we create authentic, meaningful interactions that connect businesses directly with their target audience.
Role Description
This is a full-time on-site role, located in Borehamwood, for an Entry Level Customer Engagement Specialist. The successful candidate will be responsible for engaging with customers directly, ensuring customer satisfaction, handling customer support inquiries, and maintaining clear and effective communication. The role will also involve using analytical skills to understand customer needs and improve service delivery.
Qualifications
- Strong Interpersonal Skills and Communication abilities
- A focus on Customer Satisfaction and Customer Support
- Possess Analytical Skills to assess and address customer needs
- Detail-oriented with excellent problem-solving skills
- Ability to work well in a team environment
- Previous experience in customer engagement is a plus
- Bachelor\’s degree in a relevant field is preferred but not required
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
-
Industries
Marketing Services
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Entry Level Customer Engagement Specialist employer: The Atlas Collective
Contact Detail:
The Atlas Collective Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Entry Level Customer Engagement Specialist
✨Tip Number 1
Familiarise yourself with the company’s mission and values. Understanding Atlas's commitment to customer engagement will help you align your responses during interviews, showcasing your enthusiasm for their goals.
✨Tip Number 2
Practice your interpersonal skills by engaging in conversations with friends or family. This will help you feel more comfortable when discussing customer interactions and demonstrate your communication abilities during the interview.
✨Tip Number 3
Research common customer engagement scenarios and think about how you would handle them. Being prepared with examples of how you would address customer needs can set you apart from other candidates.
✨Tip Number 4
Network with current or former employees of Atlas on platforms like LinkedIn. Gaining insights from their experiences can provide you with valuable information to discuss during your interview and show your genuine interest in the role.
We think you need these skills to ace Entry Level Customer Engagement Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the role of a Customer Engagement Specialist. Emphasise your interpersonal skills, communication abilities, and any previous customer service experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work at Atlas and how your skills can contribute to their mission of driving client success.
Showcase Analytical Skills: In your application, provide examples of how you've used analytical skills in past experiences. This could be through problem-solving scenarios or situations where you assessed customer needs effectively.
Highlight Teamwork Experience: Since the role requires working well in a team environment, include examples from your past where you collaborated with others to achieve a common goal. This will demonstrate your ability to fit into the company culture at Atlas.
How to prepare for a job interview at The Atlas Collective
✨Showcase Your Interpersonal Skills
As an Entry Level Customer Engagement Specialist, strong interpersonal skills are crucial. Be prepared to demonstrate your ability to communicate effectively and build rapport with customers during the interview.
✨Emphasise Customer Satisfaction
Atlas values customer satisfaction highly. Share examples from your past experiences where you successfully addressed customer needs or resolved issues, even if they are from previous jobs or volunteer work.
✨Demonstrate Analytical Thinking
The role requires analytical skills to assess customer needs. Prepare to discuss how you've used data or feedback in the past to improve service delivery or solve problems.
✨Be Team-Oriented
Since the role involves working in a team environment, highlight your ability to collaborate with others. Share experiences that showcase your teamwork skills and how you contribute to group success.
