Key Account Manager

Key Account Manager Are you a young, ambitious, dynamic professional with a passion for customer success? Our client is on the lookout for a talented Key Account Manager to join their Customer Operations Team in West Lothian. This is your chance to become the primary contact for their strategic customer accounts and make a significant impact. Role Overview As a Key Account Manager, you will play a crucial post-sales role, focusing on managing the business secured by the sales team. Your responsibilities will include: Key Responsibilities Management of Logistical Solutions: * Design and manage tailor-made solutions for our customers. * Collaborate with team members to ensure all KPIs are met. Orderbook Management: * Oversee the daily management of customer orderbooks. * Ensure a 99% On Time Delivery KPI is consistently achieved. Operational Responsibilities: * Handle complaints and day-to-day requirements. * Serve as the first point of communication for key accounts. Sales Support: * Assist the sales team in maximizing business development opportunities. * Help in achieving and exceeding budget targets. What We Offer * Innovative Environment: Work with a team that values creativity and innovation in a family-like environment. * Career Growth: Enjoy opportunities for professional development and career advancement. * Impactful Work: Play a crucial role in ensuring customer satisfaction and operational excellence. * Competitive Salary: Receive a competitive salary and remuneration package. Qualifications * Proven experience in account management or a similar role. * Strong communication and interpersonal skills. * Ability to manage multiple tasks and meet deadlines. Apply Now! Ready to take your career to the next level? Don’t miss this opportunity to join a great team in West Lothian and make a significant impact on their customer operations