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- Tasks: Lead diverse services in Acute and Emergency Care at York and Scarborough Hospitals.
- Company: Join a dynamic NHS Foundation Trust focused on quality healthcare across North Yorkshire.
- Benefits: Enjoy 27-33 days holiday, NHS Pension, and discounts on various services.
- Why this job: Be part of a supportive team dedicated to patient care and operational excellence.
- Qualifications: Degree level education and senior management experience in complex organizations required.
- Other info: Flexible working options available; we value diversity and inclusivity.
The predicted salary is between 43200 - 72000 £ per year.
York and Scarborough Teaching Hospitals NHS Foundation Trust
The Medical Care Group has an exciting opportunity for a 9 month fixed term position for a General Manager, to join the Care Group Leadership Team in Acute and Emergency Care at both York and Scarborough Hospitals.
The Care Group contains a broad and diverse range of Acute, Emergency and Community Services, including the Emergency Department, Acute Medicine, Cardiology, Respiratory, Gastroenterology, Renal medicine, Stroke, Older Peoples Heath and Palliative medicine across North Yorkshire and York.
Alongside the Clinical Director, Associate Chief Operating Officer, Associate Chief AHP and Associate Chief Nurse, you will be responsible for leading a diverse portfolio of services and delivering quality and performance objectives across a range of care services, including the Emergency Department, Acute medicine, Same Day Emergency Care (SDEC) and will take a lead on behalf of the Associate Chief Operating Officer as Care Group management lead for major trauma and responsible for leading the unplanned care agenda within the care group.
The General Manager is a key senior role within the Care Group and will suit an individual with a strong track record of Senior Operational Leadership and experience within Urgent and Emergency Care Services, who is skilled and confident in leading complex programmes of improvement and can demonstrate credibility with clinical teams. The ability to deputise for the Associate Chief Operating Officer as and when required will also be essential.
Main duties of the job
The role is an exciting and challenging one and you will work with senior clinicians, Nurses, Allied Health Professionals and other managerial colleagues, to ensure that the services being delivered are safe and of high quality.
In addition, you will ensure mandatory performance standards are being met while all the time taking into account patient needs and views.
It is a hugely exciting time within the Medical Care Group. The General Manager will provide line management of the operational teams within the Acute and Emergency Care directorates on the York site and be responsible for delivery of quality and operational performance standards and objectives.
The General Manager will also participate in the first on call manager role for either the York or Scarborough site where they will act as the on-site Silver Command for the period of their duty.
About us
We offer a range of benefits to support our staff including:
- Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
- 27 days holiday rising to 33 days (depending on NHS Trust service)
- A variety of different types of paid and unpaid leave covering emergency and planned leave
- Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
- NHS Car Lease scheme and Cycle to Work scheme
- An extensive range of learning and development opportunities
- Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers
For further information on the fantastic range of benefits we offer please visit the Trust’s dedicated Staff Benefits pages.
Job responsibilities
A full description of the role is available in the attachment: job description.
If you are an internal candidate applying for a secondment opportunity, please ensure you have the permission of your current line manager first.
Working for the Trust
Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.
Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks – including our Race Equality, LGBTQ+, Disability and Carers Networks – to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact:
As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.
Armed Forces Friendly Employer
We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE – Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.
Person Specification
Education
- Educated to degree level, equivalent professional qualification or equivalent experience
- Masters
Experience
- Experience of successful senior management in a complex and multi-disciplinary organisation
- Knowledge of performance management principles and practice
- Financial management skills including experience of analysis and interpretation of complex principles and processes linked to income, expenditure and activity data/plans
- Knowledge and experience of a wide range of management disciplines, including finance, people management, commissioning, risk management, performance management, service improvement, change management and Clinical Governance arrangements (overall equivalent to masters level experience)
- Experience of operational and business planning and implementation including strategic options appraisal
- Knowledge of workforce planning principles and practice
- Responsible for proposing changes to and implementing departmental policies.
- Understanding of the NHS plan and improvement agenda applicable to acute hospitals and community services
- Strong analytical skills; literacy, IT and numeracy skills with the ability to produce a range of documents or presentations for a wide variety of audiences
- Ability to make judgements and decisions leading to resolution through effective negotiation/problem solving
- Demonstrable breadth and depth of understanding of acute operational issues in the NHS
- Evidence of continuous professional development in a health care field
- Demonstrates ability to develop and utilise effective professional networks
- Management of large and complex operational and strategic problems within an acute and / or community NHS Trust
- Leadership of service improvement programmes across a range of specialties
- Experience of managing capital developments
- Experience of racial awareness/diversity training & DDA standards
- Evidence of working across a range of organisations to achieve significant change
- Experience in leading public and stakeholder engagement
- Preparing strategic plans
- Knowledge and application of key policies and procedures to include access targets; Health and Safety; HR Guidance and National Service Frameworks
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
York and Scarborough Teaching Hospitals NHS Foundation Trust
#J-18808-Ljbffr
General Manager employer: NHS
Contact Detail:
NHS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Familiarize yourself with the specific services offered by the Acute and Emergency Care group at York and Scarborough Hospitals. Understanding the nuances of each service will help you demonstrate your knowledge during discussions with the leadership team.
✨Tip Number 2
Network with current or former employees of the Trust, especially those in senior operational roles. They can provide valuable insights into the organizational culture and expectations for the General Manager position.
✨Tip Number 3
Prepare to discuss your experience in leading complex improvement programs. Be ready to share specific examples that highlight your ability to manage diverse teams and deliver quality care under pressure.
✨Tip Number 4
Research the latest trends and challenges in urgent and emergency care services. Being knowledgeable about current issues will allow you to engage in meaningful conversations with the interview panel and showcase your strategic thinking.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the General Manager position. Understand the key responsibilities and required skills, especially in areas like operational leadership and emergency care services.
Tailor Your CV: Customize your CV to highlight relevant experience in senior management roles, particularly in complex healthcare settings. Emphasize your achievements in performance management and service improvement.
Craft a Compelling Cover Letter: Write a cover letter that connects your background and skills to the specific requirements of the role. Mention your understanding of the NHS plan and how you can contribute to the Care Group's objectives.
Showcase Leadership Experience: In your application, provide examples of your leadership experience, particularly in managing diverse teams and leading complex programs. Highlight any relevant training or continuous professional development you've undertaken.
How to prepare for a job interview at NHS
✨Showcase Your Leadership Experience
As a General Manager, you'll need to demonstrate your strong track record in senior operational leadership. Be prepared to discuss specific examples of how you've successfully led teams and managed complex programs in urgent and emergency care services.
✨Understand the Care Group's Objectives
Familiarize yourself with the specific quality and performance objectives of the Acute and Emergency Care group. This will allow you to align your answers with their goals and show that you're committed to delivering high-quality services.
✨Highlight Your Financial Management Skills
Since financial management is crucial for this role, be ready to discuss your experience with analyzing and interpreting complex financial data. Provide examples of how you've used this information to drive improvements in service delivery.
✨Demonstrate Your Problem-Solving Abilities
The ability to make judgements and decisions is key in this position. Prepare to share instances where you've effectively negotiated or solved problems within a multi-disciplinary team, showcasing your analytical skills and strategic thinking.
