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For Companies At a Glance
- Tasks: Lead a brilliant team to create an amazing Lounge experience for customers.
- Company: Join a fast-growing business known for its vibrant community atmosphere.
- Benefits: Enjoy overtime pay, staff discounts, 28 days holiday, and the legendary Loungefest party!
- Why this job: This role offers personal development, career progression, and a chance to make customers happy.
- Qualifications: Experience as a General Manager or similar in bars, restaurants, or cafes is essential.
- Other info: Christmas and Boxing Day off, plus tips shared equally across the team!
The predicted salary is between 36000 - 60000 £ per year.
Lounges are pretty special places, and what makes them so special is the brilliant people who run them. The person who runs the brilliant people who run the Lounge has to be super-brilliant, and that’ll be you. Your standards will be as high as ours, but exactly how you do it will be unique to you. You’ll be responsible for leading your team to deliver 14 great shifts, taking full ownership so your Lounge is an amazing and unique place to work and a great place to be for the local community. You’ll be making sure every customer leaves happy. Which they tend to do. Thanks to your super-brilliant management.
The Good Stuff
- Overtime pay for every hour worked over contracted hours!
- Staff food on every shift
- 50% off staff discount to enjoy outside working hours from day one
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- The most talked-about staff party in hospitality – Loungefest!
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers)
- Company pension scheme
- Long service awards
- Power over your pay with Wagestream
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
- Christmas and Boxing Day off!
What you’ll bring
- You are probably an existing General Manager, Assistant Manager, Deputy Manager or Restaurant Manager with a background in restaurants, bars, cafes or coffee shops.
- You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
- You will be familiar with managing through clear KPIs and making decisions considering labour, stock, food safety requirements, customer sentiment plus others in line with brand standards and a budget.
- You will have delivered successful training and recruitment for front of house teams including servers through to Assistant Managers.
- Ideally some experience back of house, understand what makes kitchen and kitchen teams click would be preferable.
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General Manager employer: Lounge
Contact Detail:
Lounge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Showcase your leadership skills by sharing specific examples of how you've successfully managed teams in the past. Highlight any unique strategies you implemented that led to improved team performance or customer satisfaction.
✨Tip Number 2
Familiarize yourself with the Lounge's brand and values. When discussing your experience, align your management style and achievements with what they prioritize, such as community engagement and high customer satisfaction.
✨Tip Number 3
Prepare to discuss your understanding of KPIs and how you've used them to drive results in previous roles. Be ready to share specific metrics you've improved and how you achieved those results.
✨Tip Number 4
Network with current or former employees of the Lounge if possible. They can provide insights into the company culture and expectations, which can help you tailor your approach during the interview process.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the General Manager position. Understand the key responsibilities and the qualities they are looking for in a candidate, such as leadership skills and experience in managing teams.
Tailor Your CV: Customize your CV to highlight relevant experience in restaurant or bar management. Emphasize your achievements in leading teams, managing KPIs, and delivering excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your unique approach to management. Mention specific examples of how you've successfully led teams and improved customer satisfaction in previous roles.
Highlight Relevant Skills: In your application, make sure to highlight skills that align with the job requirements, such as team training, budget management, and food safety knowledge. Use specific metrics or outcomes to demonstrate your effectiveness in these areas.
How to prepare for a job interview at Lounge
✨Show Your Leadership Style
As a General Manager, your leadership style is crucial. Be prepared to discuss how you motivate and inspire your team, share examples of successful training initiatives you've led, and explain how you handle challenges in a bar or restaurant environment.
✨Know the KPIs
Familiarize yourself with key performance indicators relevant to the role. Be ready to talk about how you've used KPIs to drive performance, manage labor costs, and ensure customer satisfaction in your previous positions.
✨Emphasize Customer Experience
Highlight your commitment to customer satisfaction. Share specific examples of how you've ensured that every customer leaves happy, and discuss any innovative ideas you have for enhancing the guest experience in the Lounge.
✨Discuss Team Dynamics
Understanding team dynamics is essential. Be prepared to talk about your experience in building cohesive teams, resolving conflicts, and fostering a positive work environment that aligns with the Lounge's unique culture.
