Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage insurance claims from start to finish while providing top-notch customer service.
- Company: Join a reputable Loss Adjusters firm experiencing exciting growth and expansion.
- Benefits: Enjoy remote work flexibility with occasional office visits for training and team meetings.
- Why this job: Be part of a supportive team, enhancing your skills in a dynamic environment.
- Qualifications: Experience in handling property claims and excellent communication skills are essential.
- Other info: Monday to Friday, 35 hours per week; industry qualifications are a plus.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Senior Claims Handler role at Adjusting Appointments Limited
2 weeks ago Be among the first 25 applicants
Join to apply for the Senior Claims Handler role at Adjusting Appointments Limited
Get AI-powered advice on this job and more exclusive features.
An experienced Claims Handler is required to join an established, reputable Loss Adjusters due to growth and expansion.
Key Responsibilities
- Provide a first class customer service to customers, clients and colleagues, ensuring that all claims are pro-actively managed to conclusion ensuring client specific service level criteria is met.
- You will also act as a point of contact for client/customer queries and owning issues through to their satisfactory conclusion
About You
- Experienced in handling Insurance property Claims from cradle to grave
- Experienced in being able to understand various Insurer Policy wordings to establish validity
- Excellent communication skills verbal and written
- Good time management/organisation skills with diary management experience
- Be able to work in a pressured environment handling volume calls whilst having the ability to remain calm and provide a quality claims journey experience
- IT literate and the ability to utilise multiple systems
- Be able to travel to the local office for training/induction or as and when required for team meetings etc.
- Industry qualifications i.e. Cert CII or Cert CILA or willing to work towards (desirable)
Hours are Monday to Friday – 35 hours per week. The role can be remote with the requirement to attend the local office for training/induction/team meetings.
Salary & Benefits
- Annual basic salary up to £35,000 per annum
- Contributory pension
- Performance related bonus
- Flexi benefits
- Voluntary benefits schemes
- Birthday holiday
- Share purchase scheme
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Finance and Sales
-
Industries
Insurance
Referrals increase your chances of interviewing at Adjusting Appointments Limited by 2x
Sign in to set job alerts for “Claims Handler” roles.
Reading, England, United Kingdom 2 weeks ago
Winnersh, England, United Kingdom 1 month ago
Wokingham, England, United Kingdom 2 weeks ago
Insurance Administrator – Vehicle Claims
Slough, England, United Kingdom 3 weeks ago
Uxbridge, England, United Kingdom 2 weeks ago
Uxbridge, England, United Kingdom 2 weeks ago
Uxbridge, England, United Kingdom 2 months ago
Uxbridge, England, United Kingdom 3 weeks ago
Reading, England, United Kingdom 1 week ago
Claims Recovery Representative (Damage Recovery Unit)
Aldershot, England, United Kingdom 6 days ago
Claims Recovery Representative Damage Recovery Unit
Aldershot, England, United Kingdom 6 days ago
Reading, England, United Kingdom 2 weeks ago
Reading, England, United Kingdom 22 hours ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Senior Claims Handler employer: Adjusting Appointments Limited
Contact Detail:
Adjusting Appointments Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Claims Handler
✨Tip Number 1
Familiarise yourself with common insurance policy wordings and claims processes. This knowledge will not only help you understand the role better but also allow you to engage in meaningful conversations during interviews.
✨Tip Number 2
Brush up on your communication skills, both verbal and written. Practising how to clearly articulate complex claims scenarios can set you apart, especially when discussing your experience with potential employers.
✨Tip Number 3
Demonstrate your ability to manage time effectively by preparing examples of how you've handled high-pressure situations in the past. This will show that you can maintain a calm demeanour while providing excellent customer service.
✨Tip Number 4
If you have any industry qualifications like Cert CII or Cert CILA, make sure to highlight them. If you don’t, express your willingness to pursue these qualifications, as it shows your commitment to professional development.
We think you need these skills to ace Senior Claims Handler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in handling insurance property claims. Use specific examples that demonstrate your ability to manage claims from start to finish and your understanding of various insurer policy wordings.
Craft a Strong Cover Letter: In your cover letter, emphasise your excellent communication skills and your ability to work under pressure. Mention any relevant industry qualifications you have or your willingness to obtain them, as this shows your commitment to the role.
Showcase Your Customer Service Skills: Since providing first-class customer service is key for this role, include examples in your application that illustrate how you've successfully managed client queries and resolved issues in previous positions.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a claims handling role.
How to prepare for a job interview at Adjusting Appointments Limited
✨Showcase Your Claims Experience
Be prepared to discuss your previous experience in handling insurance property claims. Highlight specific cases where you managed claims from start to finish, demonstrating your understanding of the process and your ability to meet service level criteria.
✨Demonstrate Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly and concisely. Prepare examples of how you've effectively communicated with clients and colleagues in past roles, especially in resolving complex issues.
✨Time Management is Crucial
Prepare to discuss how you manage your time and organise your workload, especially when dealing with high volumes of calls. Share strategies you use to prioritise tasks and ensure a quality claims journey for customers.
✨Familiarise Yourself with Insurer Policies
Brush up on your knowledge of various insurer policy wordings. Be ready to explain how you assess the validity of claims based on these policies, as this will demonstrate your expertise and readiness for the role.
