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For Companies At a Glance
- Tasks: Engage customers, maximise sales, and maintain store standards with a supportive team.
- Company: Join Big Yellow, a close-knit company focused on outstanding customer experiences and employee wellbeing.
- Benefits: Enjoy competitive pay, bonuses, extra holiday, training, and wellness support.
- Why this job: Experience a fun, varied role in a supportive culture that values your personality and passion.
- Qualifications: No specific experience required; just bring your positive attitude and desire to help others.
- Other info: We celebrate diversity and welcome applicants from all backgrounds.
The predicted salary is between 20600 - 29500 £ per year.
About The Role
Role: Full Time Sales Advisor / Location: Oxford / Salary:£25,654 per annum (OTE £28,219) plus benefits / Hours of work: 40 hours per week – 5 out of 7 days, working a mixture of early and late shifts covering the stores opening and closing times.
What we give back to you
We believe if we can deliver a good work life balance and promote the health and wellbeing of our people, theres a good chance they will stay happy, engaged and driven to build a career with us. Some of our excellent benefits include:
- Competitive rates of pay reviewed on an annual basis
- Quarterly team bonuses averaging around 10-12% (up to a maximum of 25%)
- Additional day off for your Birthday
- Holiday entitlement of 28 days, increasing with service
- Training and support to help you develop a great career with us from day one
- Great pension and sharesave schemes
- Social events throughout the year
- Family friendly policies which include enhanced maternity, paternity and adoption packages
- Free on-site parking
- Cycle to work scheme and gym discounts
- Vouchers for important life events, birthdays and long service rewards
- Day off to volunteer for one of our charity partners
- Access to wellbeing support and employee assistance programme (EAP)
What you`ll be doing
With support and guidance from your managers, a Full Time Sales Advisor plays a key role in improving store performance and upholding high presentation standards, so you will need to be aligned with our values, focussed on building relationships and providing exceptional customer service. We love a bit of get up and go, so you wont be afraid of getting stuck into your work with passion and enthusiasm. Some of your core responsibilities will be:
- Delivering excellent customer service in person, via email or on the telephone
- Maximising sales at every opportunity to help improve the performance of the store
- Work collaboratively in your team, helping to maintain a happy working environment
- Assist in all aspects of store operations, including maintaining the cleanliness and maintenance of the store
- Complying with health and safety standards, monitoring store security and ensure accurate completion of administration
Find out more about a Store Role
About The Organisation
Here at Big Yellow, people are at the heart of our business. When customers visit one of our stores, their journey begins with you. Thats why its essential you showcase your personality including integrity, empathy and a genuine passion to help others. We are a small but close-knit company, where each individual person matters. Despite our rapid growth over the past 25 years, weve maintained a strong family feel, and our success has come from great people, delivering an outstanding customer experience. We take a can-do attitude, combined with always doing the right thing whatever the challenge.
We take great pride in the culture weve createda fun, supportive, and positive place to work. Our store teams are small, allowing colleagues to work closely together, build trust, and form strong relationships. The role itself is highly varied, making it ideal for those who enjoy a job where no two days are the same. But its not just about workwe also encourage our teams to socialise, connect, and celebrate their successes together.
So, if youre excited about this role but your experience doesnt align perfectly with everything in the job description, we would encourage you to apply. Its not just your skills we are looking for, its your personality. If you have a warm and friendly manner, great listening skills, a genuine desire to help others, a positive attitude and are not afraid of a challenge, please get in touch.
We are dedicated to building a diverse, inclusive and authentic workplace. We welcome applications from people from all walks of life regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical / mental disability or offending background. If you require us to make any adjustments to our interview process, then please let us know.
Find out more about life at Big Yellow
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Sales Advisor - Full Time employer: .BIG YELLOW SELF STORAGE COMPANY LIMITED
Contact Detail:
.BIG YELLOW SELF STORAGE COMPANY LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Full Time
✨Tip Number 1
Familiarise yourself with Big Yellow's values and culture. During your interactions, whether in person or over the phone, demonstrate how your personality aligns with their emphasis on integrity, empathy, and a genuine passion for helping others.
✨Tip Number 2
Prepare to discuss your previous customer service experiences. Think of specific examples where you went above and beyond to assist customers, as this will showcase your ability to deliver exceptional service, which is crucial for the Sales Advisor role.
✨Tip Number 3
Show enthusiasm for teamwork and collaboration. Since the role involves working closely with colleagues, be ready to share instances where you contributed to a positive team environment or helped resolve conflicts effectively.
✨Tip Number 4
Express your willingness to learn and adapt. Highlight your flexibility regarding shift patterns and your eagerness to take on various responsibilities within the store, as this reflects the dynamic nature of the role.
We think you need these skills to ace Sales Advisor - Full Time
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Sales Advisor position. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Your Personality: Big Yellow values personality traits such as integrity, empathy, and a genuine passion for helping others. Make sure to convey these qualities in your cover letter and CV, using specific examples from your past experiences.
Highlight Customer Service Experience: Since the role involves delivering excellent customer service, emphasise any previous roles where you have successfully engaged with customers. Use metrics or anecdotes to demonstrate your impact on customer satisfaction and sales performance.
Tailor Your CV: Customise your CV to reflect the skills and experiences that are most relevant to the Sales Advisor role. Use keywords from the job description to ensure your application stands out to hiring managers.
How to prepare for a job interview at .BIG YELLOW SELF STORAGE COMPANY LIMITED
✨Show Your Personality
Big Yellow values personality just as much as skills. Be yourself during the interview and let your warmth and friendliness shine through. This will help you connect with the interviewers and demonstrate that you align with their company culture.
✨Demonstrate Customer Service Skills
Since the role focuses heavily on customer service, prepare examples of how you've provided excellent service in the past. Highlight your ability to listen, empathise, and resolve issues effectively, as these are key traits they are looking for.
✨Emphasise Teamwork
The job requires collaboration with team members, so be ready to discuss your experiences working in teams. Share specific instances where you contributed to a positive team environment or helped achieve a common goal.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the company culture, training opportunities, or team dynamics. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
