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For Companies At a Glance
- Tasks: As a Full Time Sales Advisor, you'll deliver exceptional customer service and maximise sales.
- Company: Join Big Yellow, a close-knit company focused on outstanding customer experiences and employee wellbeing.
- Benefits: Enjoy competitive pay, bonuses, extra holiday for your birthday, and wellness support.
- Why this job: This role offers a fun, supportive culture with opportunities for personal growth and team bonding.
- Qualifications: We're looking for a friendly attitude, great listening skills, and a passion for helping others.
- Other info: Diversity and inclusion are key; we welcome applicants from all backgrounds.
The predicted salary is between 20600 - 29500 £ per year.
About The Role
Role: Full Time Sales Advisor / Location: Oxford / Salary:£25,654 per annum (OTE £28,219) plus benefits / Hours of work: 40 hours per week – 5 out of 7 days, working a mixture of early and late shifts covering the stores opening and closing times.
What we give back to you
We believe if we can deliver a good work life balance and promote the health and wellbeing of our people, theres a good chance they will stay happy, engaged and driven to build a career with us. Some of our excellent benefits include:
- Competitive rates of pay reviewed on an annual basis
- Quarterly team bonuses averaging around 10-12% (up to a maximum of 25%)
- Additional day off for your Birthday
- Holiday entitlement of 28 days, increasing with service
- Training and support to help you develop a great career with us from day one
- Great pension and sharesave schemes
- Social events throughout the year
- Family friendly policies which include enhanced maternity, paternity and adoption packages
- Free on-site parking
- Cycle to work scheme and gym discounts
- Vouchers for important life events, birthdays and long service rewards
- Day off to volunteer for one of our charity partners
- Access to wellbeing support and employee assistance programme (EAP)
What you`ll be doing
With support and guidance from your managers, a Full Time Sales Advisor plays a key role in improving store performance and upholding high presentation standards, so you will need to be aligned with our values, focussed on building relationships and providing exceptional customer service. We love a bit of get up and go, so you wont be afraid of getting stuck into your work with passion and enthusiasm. Some of your core responsibilities will be:
- Delivering excellent customer service in person, via email or on the telephone
- Maximising sales at every opportunity to help improve the performance of the store
- Work collaboratively in your team, helping to maintain a happy working environment
- Assist in all aspects of store operations, including maintaining the cleanliness and maintenance of the store
- Complying with health and safety standards, monitoring store security and ensure accurate completion of administration
Find out more about a Store Role
About The Organisation
Here at Big Yellow, people are at the heart of our business. When customers visit one of our stores, their journey begins with you. Thats why its essential you showcase your personality including integrity, empathy and a genuine passion to help others. We are a small but close-knit company, where each individual person matters. Despite our rapid growth over the past 25 years, weve maintained a strong family feel, and our success has come from great people, delivering an outstanding customer experience. We take a can-do attitude, combined with always doing the right thing whatever the challenge.
We take great pride in the culture weve createda fun, supportive, and positive place to work. Our store teams are small, allowing colleagues to work closely together, build trust, and form strong relationships. The role itself is highly varied, making it ideal for those who enjoy a job where no two days are the same. But its not just about workwe also encourage our teams to socialise, connect, and celebrate their successes together.
So, if youre excited about this role but your experience doesnt align perfectly with everything in the job description, we would encourage you to apply. Its not just your skills we are looking for, its your personality. If you have a warm and friendly manner, great listening skills, a genuine desire to help others, a positive attitude and are not afraid of a challenge, please get in touch.
We are dedicated to building a diverse, inclusive and authentic workplace. We welcome applications from people from all walks of life regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical / mental disability or offending background. If you require us to make any adjustments to our interview process, then please let us know.
Find out more about life at Big Yellow
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Sales Advisor - Full Time employer: .BIG YELLOW SELF STORAGE COMPANY LIMITED
Contact Detail:
.BIG YELLOW SELF STORAGE COMPANY LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Full Time
✨Tip Number 1
Familiarise yourself with Big Yellow's values and culture. During your interactions, whether in person or over the phone, demonstrate how your personality aligns with their emphasis on integrity, empathy, and a genuine passion for helping others.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully handled challenging situations in the past. This will help you illustrate your ability to deliver exceptional service, which is crucial for the Sales Advisor role.
✨Tip Number 3
Be ready to discuss your teamwork experience. Since the role involves working collaboratively, think of specific instances where you've contributed to a positive team environment and how that can translate to success at Big Yellow.
✨Tip Number 4
Prepare questions that reflect your interest in the company’s growth and employee wellbeing initiatives. Asking insightful questions shows that you are genuinely interested in being part of their supportive and fun workplace culture.
We think you need these skills to ace Sales Advisor - Full Time
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Sales Advisor position. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Your Personality: Big Yellow values personality traits such as integrity, empathy, and a genuine passion for helping others. Make sure to convey these qualities in your cover letter and CV, using specific examples from your past experiences.
Highlight Customer Service Skills: Since the role involves delivering excellent customer service, emphasise any relevant experience you have in this area. Use metrics or achievements to demonstrate how you've successfully maximised sales or improved customer satisfaction in previous roles.
Tailor Your CV: Customise your CV to reflect the skills and experiences that are most relevant to the Sales Advisor role. Use clear headings, bullet points, and concise language to make it easy for the hiring team to see why you would be a great fit.
How to prepare for a job interview at .BIG YELLOW SELF STORAGE COMPANY LIMITED
✨Show Your Personality
Big Yellow values personality just as much as skills. Be sure to showcase your warmth, friendliness, and genuine desire to help others during the interview. This will help you connect with the interviewers and demonstrate that you align with their company culture.
✨Demonstrate Customer Service Skills
As a Sales Advisor, delivering excellent customer service is key. Prepare examples of how you've provided exceptional service in the past, whether in person, via email, or over the phone. Highlight your ability to build relationships and resolve issues effectively.
✨Emphasise Teamwork
Collaboration is important at Big Yellow. Be ready to discuss your experiences working in teams and how you contribute to a positive working environment. Mention any specific instances where you helped maintain team morale or supported colleagues.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and customer service approach. Think about how you would handle various situations, such as dealing with a difficult customer or maximising sales opportunities, and be prepared to share your thought process.
