Senior Sales Advisor

Senior Sales Advisor – Luxury Interiors Working Hours: Monday – Friday 9am – 5pm with one day off during the week Saturday – Day off Sunday 10:30am – 4pm Salary: Base Salary £29,000 PA (OTE £29,500 – £38,300) Simon Acres Recruitment are proud to be working with a leading specialist in luxury natural stone and porcelain flooring, who are seeking a Senior Showroom Sales Advisor to join their dynamic team. As a Senior Sales Advisor, you will play a pivotal role in driving the success of the showroom by collaborating closely with the showroom manager and supporting the wider team. The ideal candidate will be a confident communicator who thrives in a customer-focused sales environment, with the ability to lead by example. This role requires excellent organisation, proactive problem-solving, and a keen eye for detail to ensure every customer interaction is seamless and engaging. Key Responsibilities: * Deliver outstanding customer service throughout the sales process, from initial contact to post-sale follow-up. * Guide and support the showroom team, assisting with training and development to maintain high performance standards. * Engage confidently with customers via phone, email, and in person, showcasing clear and professional communication across all platforms. * Provide expert technical and design advice, ensuring customers make informed decisions while addressing any queries or concerns. * Lead on key customer accounts and high-value sales, ensuring exceptional client relationship management. * Handle escalated queries or issues, resolving them efficiently to maintain customer satisfaction. * Collaborate with the showroom manager to implement sales strategies and meet showroom targets. Additional Responsibilities: * Manage inbound and outbound sales calls effectively. * Create detailed quotations, process payments, and coordinate deliveries with precision. * Offer tailored advice on product suitability, sizing, and pricing with a focus on interiors. * Maintain accurate records in the CRM system, logging client information and daily activities. * Oversee the coordination of sample dispatches and follow up on customer feedback. * Welcome customers in the showroom with a professional and personable approach. * Ensure the showroom maintains a clean, organised, and welcoming environment at all times. * Confirm appointments with customers and ensure they receive a premium experience during their visit. Skills Required: * Proven sales experience, ideally within the luxury goods or interiors sector. * Ability to lead and motivate a team while delivering exceptional individual results. * Strong organisational skills and the ability to prioritise tasks effectively. * Self-motivated and energetic, thriving in a fast-paced environment. * Exceptional communication and interpersonal skills, with a customer-centric mindset. * Proficiency in CRM systems and Microsoft Office applications. * Minimum of 2 years of relevant sales experience. What We Offer: – A fantastic work culture with a friendly and supportive team. – Competitive salary and bonus structure. – Additional leave for years of service. – Sick pay following the completion of the probationary period. – Company events and employee discounts. – Employee assistance programme. – Option to purchase additional annual leave. – Comprehensive induction training. – Career development opportunities. For enquiries, please either apply or call (phone number removed). Simon Acres Recruitment are acting as the recruitment agency for this vacancy