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For Companies At a Glance
- Tasks: Lead customer operations and manage conduct risk to ensure a safe environment.
- Company: Join a historic organisation dedicated to helping members achieve home ownership since 1875.
- Benefits: Enjoy flexible working options and a supportive corporate culture.
- Why this job: Make a real impact on people's lives while working in a dynamic team.
- Qualifications: Experience in customer operations and risk management is preferred.
- Other info: Be part of a mission-driven team focused on community and future generations.
The predicted salary is between 43200 - 72000 £ per year.
How you\’ll help us live our purpose
We\’ve been helping our members save for their future and buy a home of their own since 1875. By joining us, you\’ll play a big role in helping us to put home ownership within reach of more people, generation after generation.
It\’s a purpose that drives everything we do and one we\’re proud of. And you can play your part too join our dynamic team in safeguarding …
Customer Operational & Conduct Risk Lead employer: Leeds Building Society
Contact Detail:
Leeds Building Society Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Operational & Conduct Risk Lead
✨Tip Number 1
Familiarise yourself with the company's mission and values. Understanding how we help our members save for their future will allow you to align your answers during interviews with our core purpose.
✨Tip Number 2
Network with current employees or industry professionals who have experience in operational and conduct risk. They can provide insights into the role and share what skills are most valued at our company.
✨Tip Number 3
Prepare to discuss specific examples of how you've managed risk in previous roles. We value practical experience, so be ready to showcase your problem-solving skills and how they relate to safeguarding our members.
✨Tip Number 4
Stay updated on industry trends and regulations related to customer operational risk. Demonstrating your knowledge of current challenges and solutions will show us that you're proactive and well-informed.
We think you need these skills to ace Customer Operational & Conduct Risk Lead
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and expectations of the Customer Operational & Conduct Risk Lead position. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in operational risk management and customer service. Use bullet points for clarity and focus on achievements that demonstrate your ability to contribute to the company's purpose.
Write a Strong Cover Letter: In your cover letter, express your passion for helping others achieve home ownership and how your background makes you a suitable candidate for this role. Be specific about your previous experiences and how they relate to the company's mission.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at Leeds Building Society
✨Understand the Company’s Purpose
Before your interview, take some time to research the company's history and mission. Knowing how they help members save for their future and achieve home ownership will allow you to align your answers with their core values.
✨Showcase Your Risk Management Skills
As a Customer Operational & Conduct Risk Lead, you'll need to demonstrate your expertise in risk management. Prepare examples from your past experiences where you've successfully identified and mitigated risks, particularly in customer operations.
✨Prepare Questions About Team Dynamics
During the interview, ask insightful questions about the team you'll be working with. This shows your interest in collaboration and helps you understand how you can contribute to the team's success in safeguarding customer interests.
✨Highlight Your Commitment to Customer Service
Emphasise your dedication to providing excellent customer service. Share specific instances where you've gone above and beyond to ensure customer satisfaction, as this aligns with the company's goal of making home ownership accessible.
