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- Tasks: Manage hotel operations overnight, ensuring guest satisfaction and cleanliness.
- Company: Join Hotel du Vin, a renowned hospitality brand known for exceptional service.
- Benefits: Enjoy flexible shifts, discounted stays, high street discounts, and wellness initiatives.
- Why this job: Be part of a dynamic team that values your growth and offers career progression.
- Qualifications: Experience in night shifts and hospitality roles is preferred but not mandatory.
- Other info: Opportunities for apprenticeships and community volunteering available.
The Night Porter is instrumental in overseeing the running of the hotel from sundown to sunrise. This is a hands on role managing the guest expectations and ensuring the standards of the brand are maintained.
As guests sleep sound in their beds, the Nights team keep everything running like clockwork. Your role as Night Porter will involve taking responsibility for the Food & Beverage Department of the hotel during the night, you will welcome our guests to the hotel in a friendly and helpful manner, ensuring that the public areas are kept immaculate – you will be cleaning public areas and preparing meeting and event spaces ready for the next day.
You will be assisting guests with their luggage, dealing with any enquires and carrying out nightly Health and Safety audits. You will be organised, an excellent communicator.
Experience of working in a similar role is beneficial and experience of night shift work is essential.
We are open 7 days a week 365 days a year and need people to work a range of shifts and days – this means we can offer great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.
If you are looking for career training, we offer nationally recognized apprenticeships which sit alongside our detailed brand training. We\’ll help you be \’The Difference\’ between good and great guest experiences.
Successful candidates for this role can look to progress through to Night Supervisory or Assistant Night Management roles.
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Night Porter employer: Hotel Du Vin
Contact Detail:
Hotel Du Vin Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter
✨Tip Number 1
Familiarise yourself with the Hotel du Vin brand and its values. Understanding their commitment to guest experience and sustainability will help you align your responses during the interview, showcasing that you're a good fit for their culture.
✨Tip Number 2
Highlight any previous experience in hospitality or night shifts during your conversations. Share specific examples of how you've managed guest expectations or handled challenging situations, as this will demonstrate your capability for the Night Porter role.
✨Tip Number 3
Prepare questions about the role and the team dynamics. Asking insightful questions shows your genuine interest in the position and helps you understand how you can contribute effectively to the hotel's operations.
✨Tip Number 4
Be ready to discuss your flexibility regarding shift patterns. Since the role requires working evenings and weekends, expressing your willingness to adapt will make you a more attractive candidate for the Night Porter position.
We think you need these skills to ace Night Porter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in hospitality or night shift roles. Emphasise skills like communication, organisation, and any previous responsibilities that align with the Night Porter position.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the hotel industry. Mention specific reasons why you want to work at Hotel du Vin and how you can contribute to maintaining their high standards.
Highlight Relevant Experience: If you have experience in managing guest expectations or working in a similar role, make sure to detail this in your application. Include examples of how you've handled guest inquiries or maintained cleanliness in public areas.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Night Porter role.
How to prepare for a job interview at Hotel Du Vin
✨Show Your Night Shift Experience
Make sure to highlight any previous experience you have working night shifts. This role requires someone who is comfortable and effective during the late hours, so sharing specific examples of how you've managed responsibilities at night can set you apart.
✨Demonstrate Excellent Communication Skills
As a Night Porter, you'll be interacting with guests and handling their inquiries. Prepare to discuss how you've effectively communicated in past roles, especially in high-pressure situations. This will show that you're ready to maintain the hotel's standards while ensuring guest satisfaction.
✨Emphasise Your Organisational Skills
The role involves managing various tasks simultaneously, from cleaning to assisting guests. Be ready to provide examples of how you've successfully organised your workload in previous jobs, particularly in hospitality or similar environments.
✨Express Your Commitment to Sustainability
With the hotel's focus on sustainability, it’s beneficial to express your understanding and commitment to eco-friendly practices. Share any relevant experiences or ideas you have about maintaining cleanliness and efficiency while being environmentally conscious.
