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- Tasks: Lead a dynamic team to deliver exceptional customer service in a fast-paced shop environment.
- Company: Join Greggs, a beloved brand known for its fun culture and inclusive atmosphere.
- Benefits: Enjoy competitive pay, discounts, free drinks, paid breaks, and a growing holiday entitlement.
- Why this job: Be part of a supportive team that values diversity and offers opportunities for personal growth.
- Qualifications: Experience in retail or food service, with a passion for excellent customer care and team development.
- Other info: Celebrate your milestones with long service awards and enjoy savings on everyday shopping.
The predicted salary is between 28800 - 43200 £ per year.
- Leadthe team to deliver amazing results andmaintainthe excellent standards of the shop
- Drive high performance through recruitment, trainingand development,and colleague engagement
- Keepa close eye on things like wage controls, waste controls and customer service standards
- Roll your sleeves up and get involved in food preparationandserving customers
- Ensure the shop is clean, well-stocked and welcoming
- Competitive payplus commission
- Colleague discountallowing you and a family member to enjoy up to 50% off your favourite Greggs products
- Free hot drinksfor you to enjoy while on shift
- Paid breaksallowing you to recharge your batteries
- We share 10% of all our profits with our colleagues
- Health and Wellbeing App providing Remote GP and Physiotherapy services
- Holiday entitlement that growsas your career grows with us
- Colleague share plans to help you invest and save for your future
- Pension schemeto help you plan for your future. Well match your contributions up to 7%
- Confidential employee assistance app and helpline to help with your wellbeing
- Long service awardscelebrating key milestones in your career
- Savings and discountsfor your everyday shopping, leisure and wellbeing
You\’ll also be supportive of an inclusive culture – recognising and valuing that difference is good.
Shop Manager in Surbiton employer: Greggs plc
Contact Detail:
Greggs plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Manager in Surbiton
✨Tip Number 1
Familiarise yourself with Greggs' values and culture. Understanding their commitment to inclusivity and teamwork will help you align your approach during interviews and discussions, showcasing that you're a great fit for their environment.
✨Tip Number 2
Prepare specific examples from your past experience that demonstrate your leadership skills and ability to motivate a team. Highlight instances where you've successfully improved customer service or operational efficiency in a retail or food-on-the-go setting.
✨Tip Number 3
Research the local Surbiton area and understand the customer demographics. This knowledge can help you tailor your responses to show how you would engage with the community and enhance the shopping experience at the shop.
✨Tip Number 4
Network with current or former employees of Greggs if possible. They can provide valuable insights into the company culture and expectations, which can help you prepare better for your interview and demonstrate your genuine interest in the role.
We think you need these skills to ace Shop Manager in Surbiton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail or food service. Emphasise any leadership roles you've held and specific achievements that demonstrate your ability to motivate a team and deliver excellent customer service.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and the company. Mention how your values align with Greggs' inclusive culture and provide examples of how you've successfully led teams in the past.
Showcase Customer Service Skills: Since the role focuses on delivering a brilliant customer experience, include specific examples of how you've gone above and beyond for customers in previous positions. This will show your commitment to high standards.
Highlight Team Development Experience: Discuss any experience you have in training and developing team members. Provide examples of how you've supported colleagues in their growth and how this has positively impacted team performance.
How to prepare for a job interview at Greggs plc
✨Show Your Leadership Skills
As a Shop Manager, you'll need to lead and motivate your team. Be prepared to share examples of how you've successfully managed a team in the past, focusing on your leadership style and how you engage colleagues.
✨Demonstrate Customer Service Excellence
Highlight your experience in delivering outstanding customer service. Think of specific instances where you went above and beyond for customers, as this will resonate well with the interviewers.
✨Understand the Business Operations
Familiarise yourself with the key aspects of running a shop, such as wage controls and stock management. Showing that you understand these elements will demonstrate your readiness for the role.
✨Emphasise Inclusivity
Greggs values an inclusive culture, so be sure to discuss your commitment to diversity and how you've fostered an inclusive environment in previous roles. This will align with their company values.
