At a Glance
- Tasks: Join our team to service and repair cleaning equipment in the field.
- Company: Be part of a globally respected company with a customer-first approach.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for growth.
- Why this job: Make a real impact by delivering outstanding service and upholding our brand reputation.
- Qualifications: Experience in engineering or technical roles is essential; hands-on skills are a plus.
- Other info: This role offers a chance to work with cutting-edge technology in a dynamic environment.
The predicted salary is between 42000 - 84000 £ per year.
We\’re looking for a Senior Regional Service Engineer to join a dedicated service team, where you\’ll play a key role in upholding the brand and delivering outstanding service to customers.
This is a hands on, field based role, focused on the service and repair of industrial and municipal cleaning equipment. You\’ll be representing a globally respected company with a strong customer-first approach.
Location Requirements
To ensure efficient coverage, candidates must be based North West, ideally based around Manchester, Warrington, or Liverpool
Key Responsibilities for the Senior Engineer
- Maintain and repair a wide range of cleaning equipment to a high standard
- Diagnose faults and complete accurate service reports and records
- Liaise with the Regional Service Manager and Scheduler to manage daily activities
- Manage van stock and parts levels in line with customer requirements
- Support and coach others as part of your team
- Identify potential sales leads and pass them to the relevant team
- Maintain strong customer relationships with a professional, proactive attitude
What You\’ll Need
- Experience in electrical, mechanical, hydraulic, pneumatic, diesel-powered equipment
- Municipal, FLT, plant hire, HGV, or agricultural machinery experience is ideal
- Confidence working independently in the field and supporting others
- Good IT and organisational skills
- Full UK driving licence and willingness to travel (including occasional overnight stays)
- Passport preferred for potential training in Germany
What\’s in it for You
- Starting salary: £38,760, rising to £40,000 after probation
- OTE approx. £50,000+ with overtime
- London weighting included
- Fully expensed van (optional private use)
- All tools provided
- 25 days holiday + bank holidays + your birthday off
- Pension scheme, health plan, sick pay, critical illness cover
- End of year discretionary bonus
- Staff discounts and plenty of social events
- Career development in a supportive and innovative environment
Training & Onboarding
New starters follow a detailed 12 week training plan, including factory led courses, electrical and pressure washer modules, and support using company systems. You\’ll be paired with experienced engineers and receive ongoing development throughout your time.
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Senior Regional Service Engineer employer: Cameo Consultancy (Recruitment) Limited
Contact Detail:
Cameo Consultancy (Recruitment) Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Regional Service Engineer
✨Tip Number 1
Familiarise yourself with the specific types of industrial and municipal cleaning equipment that we service. Understanding the technical aspects and common issues will help you stand out during interviews.
✨Tip Number 2
Network with current or former employees in similar roles. They can provide valuable insights into our company culture and expectations, which can give you an edge in your application process.
✨Tip Number 3
Demonstrate your customer service skills through examples from your past experiences. Since this role is customer-facing, showcasing your ability to handle client interactions effectively will be crucial.
✨Tip Number 4
Prepare to discuss your hands-on experience in field service roles. Be ready to share specific scenarios where you successfully diagnosed and repaired equipment, as this will highlight your practical skills.
We think you need these skills to ace Senior Regional Service Engineer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and required skills for the Senior Regional Service Engineer position. Tailor your application to highlight your relevant experience in service and repair of industrial equipment.
Highlight Relevant Experience: In your CV and cover letter, emphasise your hands-on experience in field-based roles, particularly in servicing and repairing cleaning equipment. Use specific examples to demonstrate your technical skills and customer service abilities.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering outstanding service and your alignment with the company's customer-first approach. Mention why you want to work for this globally respected company and how you can contribute to their success.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Senior Regional Service Engineer.
How to prepare for a job interview at Cameo Consultancy (Recruitment) Limited
✨Showcase Your Technical Expertise
As a Senior Regional Service Engineer, you'll need to demonstrate your technical knowledge and hands-on experience with industrial and municipal cleaning equipment. Be prepared to discuss specific examples of repairs or services you've performed in the past, highlighting your problem-solving skills and attention to detail.
✨Emphasise Customer Service Skills
Since this role involves a strong customer-first approach, it's crucial to showcase your ability to communicate effectively with clients. Share experiences where you've gone above and beyond to ensure customer satisfaction, and be ready to explain how you handle difficult situations or complaints.
✨Research the Company
Familiarise yourself with the company's values, mission, and recent developments. Understanding their brand and service philosophy will help you align your answers with their expectations and show that you're genuinely interested in being part of their team.
✨Prepare for Practical Assessments
Given the hands-on nature of the role, be prepared for practical assessments during the interview process. Brush up on your technical skills and be ready to demonstrate your ability to troubleshoot and repair equipment on the spot, showcasing your expertise and confidence.