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For Companies At a Glance
- Tasks: Engage with potential customers and follow up on sales appointments.
- Company: Join Anglian Home Improvements, a leader in home improvement solutions.
- Benefits: Enjoy flexible part-time hours and a supportive work environment.
- Why this job: Perfect for those who love connecting with people and making a difference.
- Qualifications: No prior experience needed; just bring your enthusiasm and communication skills.
- Other info: Work from our Norwich office and be part of a dynamic team.
At Anglian Home Improvements we are looking for Sales Support Advisors to support our Sales Support Contact Centre based in Norwich. The role is responsible for calling all prospective customers to follow up on our sales appointments and sits uniquely between having customer service skills and sales skills equally.
The purpose of the Call Centre role is to engage with the prospective customer, eit…
Sales Support Advisors employer: Anglian Home Improvements
Contact Detail:
Anglian Home Improvements Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Advisors
✨Tip Number 1
Familiarise yourself with Anglian Home Improvements and their products. Understanding their offerings will help you engage more effectively with prospective customers and demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your communication skills, especially over the phone. Since the role involves calling prospective customers, being clear, friendly, and persuasive will be key to your success in this position.
✨Tip Number 3
Prepare for potential questions about handling customer objections. Think of examples from your past experiences where you've successfully turned a 'no' into a 'yes', as this will showcase your sales skills.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can give you an edge during the interview process.
We think you need these skills to ace Sales Support Advisors
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Sales Support Advisor. Highlight the skills required, such as customer service and sales abilities, and think about how your experience aligns with these.
Tailor Your CV: Customise your CV to reflect relevant experience in customer service and sales. Use specific examples that demonstrate your ability to engage with customers and support sales processes.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you are interested in working at Anglian Home Improvements and how your skills make you a great fit for the Sales Support team.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that your documents are well-formatted and professional.
How to prepare for a job interview at Anglian Home Improvements
✨Showcase Your Customer Service Skills
Since the role requires a balance of customer service and sales skills, be prepared to discuss your previous experiences in customer service. Highlight specific examples where you successfully resolved issues or enhanced customer satisfaction.
✨Demonstrate Sales Acumen
Be ready to talk about your sales experience and how you've effectively engaged with customers in the past. Share any techniques or strategies you've used to close deals or follow up on leads, as this will show your potential employer that you can drive results.
✨Research Anglian Home Improvements
Familiarise yourself with Anglian Home Improvements and their products. Understanding their services and values will not only help you answer questions more effectively but also demonstrate your genuine interest in the company during the interview.
✨Prepare Questions for the Interviewer
Think of insightful questions to ask the interviewer about the role, team dynamics, or company culture. This shows that you are engaged and serious about the position, and it gives you a chance to assess if the company is the right fit for you.
