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For Companies At a Glance
- Tasks: Provide IT technical support to clients across the Midlands.
- Company: Join a well-established IT Managed Services business with over 20 years of experience.
- Benefits: Competitive salary up to £28,000 and potential for career growth.
- Why this job: Be part of a dynamic team and make a real impact in tech support.
- Qualifications: Full UK Driving Licence and own vehicle preferred; relevant IT skills required.
- Other info: Start ASAP in Summer 2025.
The predicted salary is between 22400 - 39200 £ per year.
IT Support Desk Engineer
Derby
Permanent
to £28,000 (DOE)
IT Support Desk Engineer needed for a permanent role in Derby. Providing IT technical support to clients across the midlands. Full UK Driving Licence and own vehicle preferred.
A chance to join an established IT Managed Services business with a proven track record spanning 20+ years. Start ASAP in Summer 2025.
Key skills, experience + tasks:
- Prov…
IT Support Desk Engineer employer: Syntax Consultancy Limited
Contact Detail:
Syntax Consultancy Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Desk Engineer
✨Tip Number 1
Familiarise yourself with common IT support tools and software that are widely used in the industry. Being able to discuss your experience with these tools during an interview can set you apart from other candidates.
✨Tip Number 2
Brush up on your customer service skills, as this role involves direct interaction with clients. Practising how to handle difficult situations or technical issues calmly and effectively will demonstrate your readiness for the job.
✨Tip Number 3
Network with professionals in the IT support field, especially those who work in managed services. Attend local tech meetups or online forums to gain insights and potentially get referrals for the position.
✨Tip Number 4
Prepare for potential technical assessments by reviewing common troubleshooting scenarios. Being able to showcase your problem-solving skills in a practical setting can significantly boost your chances of landing the job.
We think you need these skills to ace IT Support Desk Engineer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key skills and experience required for the IT Support Desk Engineer position. Tailor your application to highlight how your background aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant IT support experience. Include specific examples of how you've provided technical support in previous roles, and mention any certifications or training that are pertinent to the position.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight your problem-solving skills and ability to work under pressure, as these are crucial for an IT Support Desk Engineer. Make sure to mention your driving licence and vehicle if applicable.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Syntax Consultancy Limited
✨Research the Company
Before your interview, take some time to learn about the IT Managed Services business. Understand their history, values, and the services they offer. This will help you tailor your answers and show genuine interest in the role.
✨Prepare for Technical Questions
As an IT Support Desk Engineer, you’ll likely face technical questions during the interview. Brush up on common troubleshooting scenarios and be ready to explain your thought process clearly. Demonstrating your problem-solving skills is key.
✨Showcase Your Communication Skills
Since the role involves providing support to clients, effective communication is crucial. Practice explaining technical concepts in simple terms. This will demonstrate your ability to interact with clients who may not have a technical background.
✨Highlight Relevant Experience
Be prepared to discuss your previous experience in IT support. Use specific examples to illustrate how you've successfully resolved issues or improved processes. This will help the interviewer see how you can add value to their team.
